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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Does anyone have any idea how long it will take a customer service to get back to me if I send an email?
Date of experience: June 10, 2014
Great variety of cases with clear instructions about what phones they fit. Easy to order and quick to arrive. Fits better than expected.
Date of experience: August 29, 2013
I'm very satisfied. I made an error in my initial order, was almost immediately notified and able to correct my mistake. That's service!
Date of experience: September 6, 2012
I shop on Zazzle a lot and i love the options of customizing my own items it's all worth every purchase per item.
Date of experience: February 5, 2019
Ordered baby shower invitations. They came out perfect and just as I had ordered. The material was great quality, would recommend to anyone!
Date of experience: September 29, 2017
4-7 business days for a delivery stated, but delivery took 14. If you have time and patience, I would strongly recommend this provider.
Date of experience: January 31, 2018
Got a customized tie and received in about 2 weeks. Very fast and easy.
No hassles at all. Will definitely be ordering again.
Customizable anything swayed me.
Date of experience: September 5, 2022
My order was easy to place. I chose pictures that had nice contrast and easily edited them to fit into the round space.
A friend recommended Zazzle.
Date of experience: September 2, 2022
Joe was friendly and very helpful! He issued a replacement request for me. Great service and I will recommend zazzle in the future.
Date of experience: March 29, 2018
The badges were a bit smaller than expected but overall fine. They arrived quickly and the template to create them was user friendly.
Date of experience: December 6, 2022
It was the easiest item that I ordered for the wedding. Fast response & they stand behind their satisfaction guarantee. Great experience!
Date of experience: August 1, 2017
Not only did Kathy address my misunderstanding, she actually gave me a better purchase than I expected. Thanks for a great experience.
Date of experience: July 20, 2017
Bought an assorted chocolate box customized with her name on it. She absolutely loved it and the product came out looking great!
Date of experience: December 15, 2015
Easy to design! Awesome product! Perfect craftsmanship! Zazzle has made not only a happy customer, but a permanent one in the future!
Date of experience: June 28, 2012
Easy to navigate. Beautiful quality and wide choice of products. However, would like to have color coordinated envelopes for the greeting cards.
Internet search and have purchase items in the past.
Date of experience: June 24, 2022
My graduation invites came out darker than expected. I wish there was an option to receive a proof prior to purchasing them
Date of experience: May 14, 2022
Surprisingly useful! Never thought that i would end up using it so much, but i am there every other day. Highly recommended.
Date of experience: December 5, 2012
The company is easy to work with and very helpful. The product received was exactly as shown. Will definitely use Zazzle.com again.
Date of experience: December 4, 2014
Hi Norma! Thank you for taking the time to share your experience with us. We will be sure to let our team know as well. Please don't hesitate to let us know if you need anything!
Poor product. Uncaring customer support. Long waits of 40+ minutes for customer service. I would really recommend staying away from this company.
Date of experience: December 21, 2016
Hello Shopper L,
We are so sorry to hear about your over all experience. That is not the type of customer service we want to be known for, and truly apologize.
We will be reaching out to you directly, via email.
We thank you for your patience as we look into this matter,
-Terri
Everything came out almost perfect, since it was set for 3 day shipping I understand mistakes happen and 1 invite was missing
Date of experience: December 27, 2022
I really loved the invitations! It was so easy to customize them and they came very fast. I would highly recommend Zazzle.
Date of experience: February 12, 2019
Order exactly what I was looking for and I want to thank you very much my grandson loves chicken butt thanks again
Date of experience: July 3, 2022
The software isn't modern but it's easy enough to navigate to personalize cards. Ours were delivered promptly and look exactly as expected.
Date of experience: August 27, 2022
Horrible experience this is my wedding invitation and I receive a puke he postcard I'm not happy at all with this item
Date of experience: April 25, 2022
Hi Francisca,
We are sorry to hear you were unhappy with your recent order! Please contact us at social@zazzle.com so we can assist further!
Thank you,
Ryan
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Mariusz,
I am so sorry to hear about the delay with your shipment. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Christine