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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,101
Neutral
54
Negative
58
View ratings trends
338
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How would you rate Zazzle?

Reviews (10,623)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user arlener146
New York
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase

Perfect Thank you cards for Cinderella theme Sweet 16. I selected the pearl finish and was pleased with the quality.

Date of experience: May 22, 2022

Thumbnail of user allisonh318
Canada
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Great experience, invites looked awesome! It was easy to design them exactly how I wanted and they turned out great.

Date of experience: May 21, 2022

Thumbnail of user elizabethc2323
Michigan
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Absolutely love my rustic barn themed wedding invitations, rsvp cards, thank you cards. All came in time, very well packaged.

Reason I chose this business:

Reasonable prices, had what I was looking for, also had great reviews on the website.

Date of experience: April 29, 2022

Thumbnail of user francinek
Florida
1 review
1 helpful vote
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March 15th, 2012

This order as well as all my orders were wonderful! Thank you Zazzle for making the process easy & fun!

Date of experience: March 12, 2012

Thumbnail of user leannal1
California
1 review
2 helpful votes
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March 8th, 2012

I also sell on another website (Cafepress.com) but Zazzle offers greater possibilities for design complexity. It's also easy to navigate.

Date of experience: March 8, 2012

Thumbnail of user laurab3237
New Jersey
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Had a great experience with assembling my custom banner. Delivery was faster than expected and the result was spot on!

Reason I chose this business:

Wanted to try new site

Date of experience: June 18, 2022

Thumbnail of user angelah2119
North Carolina
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

We are so thrilled with the quality of our Save the Date cards. Can't wait to get them mailed out

Date of experience: April 18, 2023

Thumbnail of user pennyc7
New York
1 review
1 helpful vote
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January 1st, 2014

Zazzle makes it fun and easy to customize a wide range of products with very reasonable prices and fast delivery.

Date of experience: January 1, 2014

Thumbnail of user rosemaryf234
Pennsylvania
2 reviews
0 helpful votes
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June 29th, 2022
Verified purchase

I was pleased with my Custom Greeting Card, arrived in a timely manner, and it was packaged
Nicely. Thank you

Reason I chose this business:

I saw what I wanted online

Date of experience: June 29, 2022

Thumbnail of user lisab118
Arkansas
1 review
0 helpful votes
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January 18th, 2015

I am in love with the business cards I found on Zazzle. They are unique, vibrant and definitely stand out.

Service
Value
Shipping
Returns
Quality

Date of experience: January 15, 2015

Thumbnail of user reynag30
California
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

I love them. The invitations came in and they're just want I wanted. Quick delivery. Easy to customize. Thank you.

Reason I chose this business:

My daughter wanted it.

Date of experience: December 27, 2022

Thumbnail of user fayea61
New York
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

I am very happy to have them although I wish there were other options besides just the plain white envelopes

Reason I chose this business:

Because of the artist unique designs and the prices are good

Date of experience: July 3, 2022

Thumbnail of user nancyg132
Illinois
2 reviews
3 helpful votes
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November 8th, 2017

Beautiful invitations and they arrived within a week! Awesome service, quality... I'll be back.and unlike other places, they included envelopes!

Date of experience: November 8, 2017

Thumbnail of user leenag7
Washington
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

I am absolutely elated by the quality and speed of my order. Thank you so much for great quality product

Date of experience: July 3, 2022

Thumbnail of user robino175
Michigan
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Over all pretty good. There are some light spots on the invitations. But nothing to serious to have them reprinted

Reason I chose this business:

Cost & design options

Date of experience: July 3, 2022

Thumbnail of user nidiae5
Florida
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Excellent service. I can design my badges super easily. Must you haven't a big knowledge about design to do it.

Reason I chose this business:

I found it google

Date of experience: December 12, 2022

Thumbnail of user tristenc15
Oregon
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

My order was made and shipped so quickly and it looked great! I'd shop again in the future for sure.

Reason I chose this business:

Google search

Date of experience: October 3, 2022

Thumbnail of user lucieo4
Florida
1 review
1 helpful vote
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June 27th, 2018

Always great. Quality product. Good time on shipping. Definitely order again.
Fast, affordable and as I said quality business cards

Date of experience: June 27, 2018

Thumbnail of user pw234
Georgia
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

This was the cheapest and cutest postcard style Christmas card. Easy to order. Quick delivery and good quality! Thank you!

Date of experience: November 21, 2022

Thumbnail of user leeanneb38
New Mexico
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

Everything we well. It took me some time to choose the right one, but the results were what I expected.

Date of experience: July 28, 2022

Thumbnail of user samanthav216
Colorado
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

I ordered Save the Date postcards. They turned out beautifully - we can't wait to send them to our loved ones!

Date of experience: July 30, 2022

Thumbnail of user michellem4010
New York
1 review
0 helpful votes
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August 7th, 2022
Verified purchase

Needed shower invitations last minute and Zazzle came through! I had great choices and received them in just three days.

Date of experience: August 7, 2022

Thumbnail of user reneea272
Tennessee
1 review
0 helpful votes
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August 7th, 2022
Verified purchase

Just received my invitations. They are gorgeous. They were delivered on time and I will definitely order from here again.

Reason I chose this business:

I have ordered from them before and I have always been very happy with their products.

Date of experience: August 7, 2022

Thumbnail of user hannahs634
Texas
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Super convenient, easy to use! Love this company. Definitely a great option to design your own stationery and wedding stuff!

Date of experience: August 6, 2022

Thumbnail of user jannief11
North Carolina
1 review
0 helpful votes
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June 5th, 2022

Order 10 shirts and all of them had black marks running down the back. Was very unhappy with the pruduct

Service
Value
Shipping
Returns
Quality

Date of experience: May 6, 2022

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Jannie,
We are very sorry to see the issues that occurred with your shirts! We can be reached at social@zazzle.com where we would be happy to provide further assistance!
Thank you,
Ryan

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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