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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I love my invitations! I loved all the different designs to choose from for fall themed baby shower invites!
Date of experience: September 27, 2015
Very easy to navigate their website. Shirt is exactly as pictured - quality is outstanding. Will order from Zazzle again.
Date of experience: April 27, 2012
Ordered business cards and printed wrong.
Tried to contact customer service but it took long and they not helpful.
Date of experience: April 22, 2019
I was very pleased with the Zazzle experience from ordering to delivery and the finished product exceeded my expectations
Date of experience: September 16, 2022
Zazzle has a friendly set up to personalize your invite. We received the invites in less than a week.
I have used Zazzle before and was happy with the experience.
Date of experience: December 18, 2022
I'm happy with my purchases. Love the variety and items available. Customer service is prompt and helpful if needed.
Date of experience: October 22, 2013
I have used Zazzle on several different occasions and their work is always top notch. I would highly recommend!
Date of experience: May 3, 2022
Everything there on time. 5 stars. Apparently, I need to enter a minimum of 50 characters? I love postcards!
Date of experience: March 30, 2022
Amazing quality I am very happy with the result. I cannot wait for my wedding guests to receive them.
Date of experience: May 16, 2022
The crew at Zazzle put out a consistently high quality product and the website is really easy to use.
Date of experience: December 18, 2011
I just happened to stumble on this company and I've ordered several things now and have been very pleased.
Date of experience: June 8, 2015
Customer service was able to help my customize my invites and everything arrived faster than the date they said.
Date of experience: May 29, 2019
I was so excited to find a shirt about Russell's Paradox. Thanks so much. Bath mats were great too.
Items that appealed to me.
Date of experience: July 6, 2023
Invitations are great quality. Very happy with my order. I will continue to order from Zazzle in the future.
Date of experience: May 22, 2022
It's so easy creating custom jewelry backing cards on Zazzle, the process is seamless and shipping is pretty fast
It was recommended online
Date of experience: July 3, 2022
Product shipped quickly, disappointed in the printing color of the text. Found it too light and difficult to read.
Date of experience: September 5, 2022
Hello Dawn,
I am so sorry to hear about your invitations being difficult to read. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Craig
The invites were easy to personalized, shipped quickly and received quickly. Basic invite came with a nice card stock.
Date of experience: October 1, 2022
Fast shipping, product as described. Overall the design software is not user friendly but the outcome was worth it.
DId not receive a response when typing the help desk
Convenience and price
Date of experience: May 25, 2022
Kathy was so helpful and nice. That was the best experience I ever had with any customer support anywhere!
Date of experience: April 6, 2017
The invites that I ordered were very affordable and great quality as well. I have already gotten compliments even!
I typed what invite I was looking for into the google search engine and Zazzle kept appearing as an option. They had the exact theme I was looking for.
Date of experience: July 18, 2022
It was so simple to design and order our wedding thank you cards. They came quickly and look beautiful.
Simple and quick, good quality
Date of experience: July 18, 2022
Always completely satisfied with everything I have ever ordered. It arrives in a timely manner and is always beautiful!
Repeat customer
Date of experience: October 3, 2022
Always find exactly what we're looking for, app is easy to use to edit the invitations. Love this service!
Date of experience: May 28, 2022
Ordered for the first time & literally it got here the next week. They turned out wonderful. Highly recommend!
Honestly just googled & Zazzle popped so I tried it.
Date of experience: May 2, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Kate,
I am so sorry to hear that your order was printed wrong. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
I will be sending you a private message here requesting for your order details so that we can help look into this.
I look forward to assisting you further!
Thank you,
Kevin