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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
59
View ratings trends
338
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How would you rate Zazzle?

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user juliep1668
North Carolina
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

This is my second order and I love it. I will be back later for additional products

Reason I chose this business:

Second time user

Date of experience: November 28, 2023

Thumbnail of user melaniem981
Pennsylvania
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

I had the best experience with making my own invitations. It was made with top quality paper.

Reason I chose this business:

I loved the art work.

Date of experience: November 18, 2023

Thumbnail of user joeb35
California
1 review
1 helpful vote
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February 27th, 2012

The bumper stickers were delivered promptly, no fuss or delays. They really get the message across. Thanks!

Date of experience: February 27, 2012

Thumbnail of user crystalb959
Alabama
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

The delivery of my order was super fast. And I absolutely love my daughter photo cheer pin.

Reason I chose this business:

Saw it on google and thought I would give it a try

Date of experience: September 19, 2023

Thumbnail of user reneef3
Florida
1 review
0 helpful votes
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July 20th, 2012

I got some customized stamps for my wedding invitation, and they came very quickly and looked great.

Date of experience: July 20, 2012

Thumbnail of user sharong13
Texas
1 review
1 helpful vote
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January 29th, 2013

The invitations were great and very creative, but we didn't know they didn't come with matching envelopes.

Date of experience: January 29, 2013

Thumbnail of user brendad1242
New Jersey
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Very easy to navigate their web site to personalize invitations. Good quality not cards. Quick delivery window.

Reason I chose this business:

The only site that had an invite that worked best with my granddaughters theme.

Date of experience: July 3, 2022

Thumbnail of user lawrencei69
California
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

My first time using Zazzle. Good service arrived on time poster was undamaged and in great condition.

Date of experience: May 21, 2022

Thumbnail of user chrism4063
Texas
1 review
0 helpful votes
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July 8th, 2023
Verified purchase

Everything was great. I don't know what else to say so I hope this is 50 characters.

Date of experience: July 8, 2023

Thumbnail of user lilianae26
Colorado
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

The invitations arrived on time and they didn't have problems, they were pretty. Well packaged, no fails.

Reason I chose this business:

Because Zazzle has a variety of products that I can combine for a special event.

Date of experience: July 6, 2022

Thumbnail of user julieh2350
Texas
1 review
0 helpful votes
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October 19th, 2023
Verified purchase

I did not like the quality of the t-shirt. It was rough, scratchy and shrunk a lot.

* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 19, 2023

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Julie,

I'm really sorry to hear about the quality of your t-shirt, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Thumbnail of user monicam996
Massachusetts
1 review
0 helpful votes
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July 7th, 2022
Verified purchase

The overall experience was great: easy to customize, 25% discount, quick delivery and the invites were adorable!

Reason I chose this business:

We used Zazzle for a shower invitations in the past and there was active discount when I was ready to order.

Date of experience: July 7, 2022

Thumbnail of user tammys1341
North Carolina
1 review
0 helpful votes
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January 12th, 2023
Verified purchase

We loved the baby shower invitations we ordered. They came on time and were a nice quality.

Date of experience: January 12, 2023

Thumbnail of user nicolec2034
Texas
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

That particular invitation caught my attention! It was everything I wanted from the colors to the decoration.

Reason I chose this business:

I choose Zazzle first because they always get it right! I’m a loyal customer.

Date of experience: May 28, 2022

Thumbnail of user kathyw979
Florida
1 review
0 helpful votes
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September 15th, 2022
Verified purchase

My grandson loved the invitation and I received lots of compliments on the card.
Great value. Thanks.

Reason I chose this business:

Have been previous customer and never been disappointed.

Date of experience: September 15, 2022

Thumbnail of user claudias566
Texas
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

I received my order and it was a easy process, great quality, fast, I am very pleased

Reason I chose this business:

Easy to navigate and make choices

Date of experience: July 18, 2023

Thumbnail of user sundiw
California
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

It was very easy to quickly edit my stored business cards and reorder while on my phone.

Date of experience: July 26, 2023

Thumbnail of user davem1506
Virginia
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

I love that I was able to customize my invitations and didn't' pay anymore than generic ones

Date of experience: January 30, 2023

Thumbnail of user taylorb575
Colorado
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Our "save the dates" were so easy to customize and came very quickly. We are so happy!

Reason I chose this business:

Found online.

Date of experience: February 2, 2023

Thumbnail of user amandah2214
California
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

Super fast delivery and super good quality! This is my second time with a great zazzle experience

Reason I chose this business:

This is my second time so I trusted to use it again.

Date of experience: March 29, 2023

Thumbnail of user johnnethae
Florida
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Product was over and beyond my expectations! Very fast shipping and o time delivery! Will order again!

Reason I chose this business:

I needed something fast and expedited and Zazzle provided all of that and more! Will definitely recommend!

Date of experience: June 7, 2022

Thumbnail of user vitab10
Arkansas
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

Product was excellent quality. Website was easy to navigate. Order came fast and looks great! Very pleased

Reason I chose this business:

No minimums!

Date of experience: October 10, 2022

Thumbnail of user tylas7
New York
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

Good experience, no trouble with order when delivered it even came with an extra invitation and envelopes

Date of experience: August 11, 2022

Thumbnail of user stacyc381
Illinois
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

Your first great grandson only turns 18 once. The card commemorates the occasion with style and flair.

Date of experience: May 8, 2022

Thumbnail of user jasminkar1
Florida
2 reviews
0 helpful votes
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May 10th, 2023
Verified purchase

Good and fast came days before my wedding. Nothing was damaged and there were no spelling mistakes.

Reason I chose this business:

Ordered my wedding invitations from here originally.

Date of experience: May 10, 2023

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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