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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
59
View ratings trends
338
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How would you rate Zazzle?

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user kelseyv36
Wisconsin
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Love this I got to customize cocktail napkins for my wedding of my Dog to include her in the special day! Turned out amazing!

Date of experience: August 6, 2022

Thumbnail of user taylors710
Michigan
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Invitations were exactly as pictured online and were very pretty. Seems to be good quality paper and ink printing. I'd order from here again!

Reason I chose this business:

Had the best options for good price.

Date of experience: August 6, 2022

Thumbnail of user chelsieh15
Texas
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

They process was super easy! All I had to do was enter the information I needed and that's it! Invitations look great, no issues.

Date of experience: August 6, 2022

Thumbnail of user adrianai22
Kansas
1 review
0 helpful votes
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March 30th, 2022
Verified purchase

Ordered for my sister's quince. Thought invites would be delivered in a week, got to my house in 2 days and they were perfect!

Date of experience: March 30, 2022

Thumbnail of user fredas20
California
2 reviews
0 helpful votes
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August 14th, 2022
Verified purchase

Recipients were pleased with beauty and quality of gift, though delivery was slow. Just send early if you're looking to send an on-time gift.

Reason I chose this business:

Great unique pieces

Date of experience: August 14, 2022

Thumbnail of user matthewl99
Florida
1 review
0 helpful votes
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May 3rd, 2018

I've already ordered products on four separate occasions within the past month. The site is SO easy to use and the customization feature is a winner!

Service
Value
Shipping
Quality

Date of experience: May 3, 2018

Thumbnail of user walterd466
Texas
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

My order met all my expectations. I received my order quickly and it was exactly what I wanted.

Reason I chose this business:

They offered something I was looking for.

Date of experience: April 5, 2024

Thumbnail of user nataliiap2
California
1 review
0 helpful votes
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February 22nd, 2023

The best site ever, price is reasonoble, in case you need helpp for any reason costumer service work quick and helpful.

Service
Value
Shipping
Returns
Quality

Date of experience: February 22, 2023

Thumbnail of user imrank1
Pakistan
2 reviews
1 helpful vote
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December 6th, 2011

It is an amazing website that has so much to offer.
Would definetely recommend this site to everyone.
Very satisfied with the final products.

Date of experience: December 6, 2011

Thumbnail of user ronniem228
California
1 review
0 helpful votes
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October 12th, 2022
Verified purchase

Order small amount of 50th anniversary invitations came on time very nice would possibly like the font a little bigger, other then that very happy

Reason I chose this business:

Looking on line Zazzle was quick & had what I was looking for

Date of experience: October 12, 2022

Thumbnail of user karlif
Canada
1 review
3 helpful votes
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February 15th, 2018

Costs way more that vistaprint
I was supposed to recieve my biz cards within 6-9 days and its now been 15. Ill stick with vistaprint.

Date of experience: February 15, 2018

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Karli,

We truly apologize for the delivery delay with your recent Zazzle business card order. We apologize for this disappointing and frustrating experience.

We will be following up with you shortly via email to further assist you.

Thank you,
Tram

Thumbnail of user monicad329
California
1 review
0 helpful votes
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December 13th, 2021

Love the Christmas wrapping paper however I can't in good conscience purchase from a company that would promote the Facist battle cry, "Let's Go Brandon"

Date of experience: December 13, 2021

Thumbnail of user jennyc651
Alabama
1 review
0 helpful votes
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July 7th, 2022
Verified purchase

2 typos in invitations made. Tiny, and cost $80 for 25 invites. Paid express shipping and came later than quoted. Will not use again.

Reason I chose this business:

Discount was available

Date of experience: June 7, 2022

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Jenny,
We are very sorry to hear of the issues with your invitations. All of our items are printed as designed by the customer, but we understand that mistakes happen! As such, we've reached out to you directly via email to assist further!

Thank you,
Ryan

Thumbnail of user eliser66
Virginia
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

We eneded up making our own invitations, using an existing one as a template. It was extremely easy and completed within a short period of time.

Reason I chose this business:

Price and the availabiltiy of templates.

Date of experience: August 10, 2022

Thumbnail of user anna599
Ohio
1 review
1 helpful vote
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November 18th, 2013

Nothing strike me as W0W! It's an ok site. My item came with in the expected time period, so I'm happy with that.

Date of experience: November 18, 2013

Thumbnail of user sc1352
Connecticut
1 review
1 helpful vote
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December 27th, 2013

Great products, wide variety. Easy to maneuver thru site. Order was accurate and delivered in reasonable time. I will use the site again.

Date of experience: December 27, 2013

Thumbnail of user tanyap1
Pennsylvania
1 review
1 helpful vote
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December 26th, 2011

Just wanted to say that I got these cherry shoesfor my best friend and she absolutely loved them. I did also 100 percent

Date of experience: December 26, 2011

Thumbnail of user savannahs153
Kentucky
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

It was exactly as I ordered. Non pixelated! Just what I needed for my bridal tea guest book! Received package a week early!

Date of experience: July 3, 2022

Thumbnail of user candices215
North Carolina
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Invitation came out nice only problem I had was fixing pictures in correctly. Other than that everything else was easy to maneuver through.

Reason I chose this business:

Saw on Facebook

Date of experience: July 31, 2022

Thumbnail of user pamelaw2088
Tennessee
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

I received my order on a timely matter. It was exactly what I ordered.

Reason I chose this business:

It had exactly what I wanted.

Date of experience: March 21, 2024

Thumbnail of user marilandh
Mississippi
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

Everything went smoothly. I loved the holy cards I made for my son's wedding.

Date of experience: March 20, 2024

Thumbnail of user desireem244
Hawaii
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

We liked the flexibility to make changes to the design of the templates.

Reason I chose this business:

We liked the designs and that it was affordable.

Date of experience: April 5, 2024

Thumbnail of user gisellem40
District of Columbia
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Honestly the wait for my invitation wasn't even long, got it within the same month. Looked exactly like online and they're beautiful.

Reason I chose this business:

I chose zazzle because it’s very convenient and all you have to do is click on the template you like and exchange whatever wording you like and even edit if you want a different letter size or font.

Date of experience: June 24, 2022

Thumbnail of user lizg10
Virginia
1 review
1 helpful vote
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January 2nd, 2014

Good selection of personalized products, my one complaint is that the making and shipping times aren't as clear as they could be.

Date of experience: January 2, 2014

Thumbnail of user catherineg644
Texas
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

This site is so easy to use and the customizing option is very user friendly. I love my invitations. They are beautiful.

Reason I chose this business:

My daughter picked it for me.

Date of experience: July 18, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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