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2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
59
View ratings trends
338
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How would you rate Zazzle?

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user lisak2111
Pennsylvania
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

The invitations I ordered are gorgeous and they came within a week! I was surprised how quick they arrived. Would definitely order again.

Reason I chose this business:

I found the invitations on Pinterest and really loved them.

Date of experience: November 21, 2022

Thumbnail of user jeanl672
Iowa
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

I wish the ink on invitations were darker. Next time I'll bold print everything and burgundy looks brownish on a few of invitations.

Reason I chose this business:

I’ve used them before and like the quick service

Date of experience: July 18, 2022

Thumbnail of user kellyk791
California
1 review
0 helpful votes
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November 16th, 2021

$18 to ship 30 cards?!? Ridiculous. There is no way it costs that much to ship! Most places offer free shipping these days.

Value
Shipping

Date of experience: November 16, 2021

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Kelly! Our checkout defaults to our more expensive premium shipping method, you can see all of the options we have available towards the end of checkout before placing your order! You can also take advantage of our Zazzle Black program, which allows you to receive free standard shipping on all orders for $9.95 a year (it even has a 30 day free trial for first time customers!) You can find more info on the program here: https://www.zazzle.com/zazzleblack

Thumbnail of user maryellenk16
Nebraska
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

I am so happy with the Christmas cards I ordered! Not only was the process extremely easy, my order arrived earlier than expected.

Reason I chose this business:

I wanted something completely customizable and user friendly. I think it’s a great value.

Date of experience: November 19, 2022

Thumbnail of user shelleys370
North Carolina
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

I had a great experience ordering these hats,. I ordered 5 total hats, all different, and they came out perfect! Thanks so much!

Date of experience: July 26, 2022

Thumbnail of user tiffanyb889
California
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

The save the dates are made of thick, heavy duty paper and look exactly as they were shown. Very satisfied and would recommend.

Reason I chose this business:

I’ve shipped with Zazzle before and am always satisfied with the product.

Date of experience: August 14, 2022

Thumbnail of user juliab1306
Ohio
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Zazzle is really cool I like how easy it is and everything shipped so fast

Date of experience: February 20, 2024

Thumbnail of user camsm
Australia
1 review
1 helpful vote
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May 28th, 2016

Ordered my 'save the date cards' and I literally received it in less then a week. Was so happy about that and the cards looked great. Thanks guys

Date of experience: May 26, 2016

Thumbnail of user maryannp181
Arizona
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

The stickers are well made and look amazing. I wish they offered a bit larger size other than the 3 in though. These are a tad too small.

Reason I chose this business:

I liked the designs they offered.

Date of experience: November 19, 2022

Thumbnail of user jodyc211
North Carolina
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

I wish the back of the card were totally blank. I wanted to put a greeting but somehow with the Zazzle logo there, it doesn't look quite right.

Reason I chose this business:

Had a card that I liked.

Date of experience: November 20, 2022

Thumbnail of user katherinek490
California
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

We needed a rush for our custom napkins and very pleased with quality of paper and getting them on time! Thank you, they are perfect for our party.

Reason I chose this business:

Custom order with great selection of designs.

Date of experience: August 6, 2022

Thumbnail of user jenniferm4530
Arizona
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Oldie But Goodie invitations are really cute and came in great time for me to get them to my family and friends. I was impressed with my experience.

Reason I chose this business:

I saw an example of what I wanted on the internet and decided to see what Zazzle had to offer.

Date of experience: August 9, 2022

Thumbnail of user sherip10
Arizona
1 review
0 helpful votes
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January 4th, 2017

I found unique and awesome gifts on Zazzle for my husband who mountain bikes. I purchased the "Bigfoot Rides" shirt and it was a huge hit!

Date of experience: January 4, 2017

Thumbnail of user elizabethj1207
Minnesota
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

I have been floundering with difficulty in creating wedding invites for my daughter and her fiancé. Found exactly what I needed and it was so easy!

Just asked a basic questions and received a very quick response.

Service

Date of experience: July 3, 2022

Thumbnail of user karizam
Oregon
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

When order I thought the card were 4x6 in, that was not the case. They still turned out great otherwise, it was more of my mistake.

Reason I chose this business:

The different otpions

Date of experience: September 22, 2022

Thumbnail of user williamm5919
Illinois
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

The t-shirt is of good quality and the delivery was done with no surprises. Very happy.

Date of experience: December 7, 2023

Thumbnail of user deborahm3012
Florida
2 reviews
0 helpful votes
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April 6th, 2024
Verified purchase

Very nice experience. Good product……….
And fast delivery. Thank you

Reason I chose this business:

They had what I wanted.

Date of experience: March 27, 2024

Thumbnail of user toniw320
Maryland
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Totally happy with purchase, will definitely order again

Date of experience: March 26, 2024

Thumbnail of user emilyc1398
Tennessee
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

There were several options where all I had to do was type in my info! Super easy!

Date of experience: March 26, 2024

Thumbnail of user enriquec181
California
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

No issues, super easy to use, fast turn around time

Date of experience: March 26, 2024

Thumbnail of user maryb6573
Massachusetts
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Quick and Amazing. Definitely would recommend this product.

Reason I chose this business:

I have already bout this item for my older daughter’s graduation.

Date of experience: March 26, 2024

Thumbnail of user cathym1661
New Jersey
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

The sign came out great and it was simple to design.

Reason I chose this business:

Others had recommended Zazzle

Date of experience: March 26, 2024

Thumbnail of user ryano595
Connecticut
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

It was smooth and professional. Thank you for doing a good job.

Reason I chose this business:

I had an account.

Date of experience: March 27, 2024

Thumbnail of user jobanpreets4
Australia
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

👍👍 excellent. Very good service. I received my parcel on time.

Date of experience: March 26, 2024

Thumbnail of user laurend802
Pennsylvania
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Great quality, Tons of choices for templates and they arrived so quick

Reason I chose this business:

So many templates

Date of experience: March 26, 2024

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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