• Bookmark

    Zazzle

2024 SITEJABBER AWARD

Zazzle

Write a Review

Overview

Zazzle has a rating of 4.5 stars from 10,694 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.8%
Positive
2,149
Neutral
55
Negative
62
View ratings trends
339
See all photos
How would you rate Zazzle?

Reviews (10,694)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (952) business cards (321) wedding invitations (331) delivery date (101) credit card (79) quality product (124) delivery time (57)
Thumbnail of user ronaldf835
Connecticut
2 reviews
0 helpful votes
  • Send Message
July 8th, 2024

I purchased a gift for friends celebrating their 60th wedding anniversary. I paid the extra for fast delivery. Not only did it not arrive when promised but they made no effort to inform me of the delay. When I called to check on the order they had no idea when I would receive my purchase. Don't buy from this unprofessional company.

Service
Shipping
Returns

Date of experience: June 28, 2024

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Ronald,
I am very sorry to hear of the issues encountered with your order, that certainly isn't the experience we would want you to have! I can see you have been assisted with a full refund of your order at this time! Should you require anything else, please reach out to us at social@zazzle.com!

Thank you,
Ryan

Thumbnail of user robink722
Texas
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Everything was perfect! The wrapping kept the poster safe and the custom side for the shower is perfect and then has a great picture of a French cafe that could be framed and displayed in the couple's home on the other side. Zazzle never disappoints!

Reason I chose this business:

Great experience and quality every time.

Date of experience: July 2, 2024

Thumbnail of user jordanl557
Washington
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

I will be going with a different style next time- but these are amazing for my first time. They also got to me so quick. I chose not to pay extra for shipping and they still came quicker than the other options for extra shipping. Got them before I even needed them!

Go with the round edged!

Reason I chose this business:

Let me design ever aspect of my card, and previewed me the card.

Date of experience: June 27, 2024

Thumbnail of user nancyv1149
Ohio
2 reviews
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

I was looking for a specific coffee mug and found it easily. Plus it was on sale! So I bought another for a Christmas present. A fun place to browse and shop

Reason I chose this business:

They have the Sandra Boyton things I was looking for

Date of experience: July 31, 2024

Thumbnail of user b.d5
Illinois
1 review
1 helpful vote
  • Send Message
July 8th, 2024
Verified purchase

Ordering business cards from Zazzle is an easy process. I made the mistake of not paying attention to the font size and had to reorder because the lettering was too small. While the process is easy, take your time when ordering to make sure it is exactly like you want it.

Reason I chose this business:

Quality and service

Date of experience: June 28, 2024

Thumbnail of user lorit651
New Mexico
1 review
0 helpful votes
  • Send Message
June 29th, 2024
Verified purchase

My boyfriend was very pleased with the sizing and appearance of the Sapper shirt I ordered for him. I thought perhaps the logo would be the bright red pictured, but instead it looked a little faded - only a minor disappointment.

Reason I chose this business:

It was the first time he had seen a shirt with his Army unit featured 🙂

Date of experience: June 19, 2024

Thumbnail of user aleshag14
Massachusetts
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Everything I have ordered looks how it does online. The cards add an extra element of professionalism and fine touches. The cards are beautifully done and come quickly.

Reason I chose this business:

Reasonable prices and beautiful designs.

Date of experience: July 24, 2024

Thumbnail of user elainer507
Wisconsin
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

Zazzle offers good options, many different styles. You're able to customize anything you want. Easy to get through the functions. Price is fair, and shipping is quick. When I needed to replenish, is was easy to pull up what was in my order history, and place a quick order!

Reason I chose this business:

The many different options and styles they offered. Lots to choose from. They offer suggestions styles, and it helps Incase you don’t know how to set up your business card.

Date of experience: June 27, 2024

Thumbnail of user amandae1173
Virginia
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Have done befor will do again! But this part of only being able to post a review by making 50 characters is a little much

Reason I chose this business:

I always use dazzle

Date of experience: August 14, 2024

Thumbnail of user audreyk5
Arizona
3 reviews
1 helpful vote
  • Send Message
July 26th, 2024
Verified purchase

Very good, I did it online and didn't have any issues, which is very unusual these days. It's nice to know there are still companies that go by standards.

Reason I chose this business:

I looked up personalized cocktail napkins and you appeared, I always read reviews because I ever purchased anything online

Date of experience: July 16, 2024

Thumbnail of user paulettem273
New York
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

My milestone birthday invitations were just as how I would want them and Zazzle delivered!
Excellent work & came way before the estimated shipping date. Thank you!
Stay epic!

Date of experience: July 31, 2024

Thumbnail of user allysonn29
Illinois
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

Looks exactly like it did online and the print is high quality. This will be a great addition to my sister's bridal shower, especially since we had to upgrade to a banquet room! It will really make it feel like an event and be a cute keepsake for my sister.

Reason I chose this business:

The prints were exactly what I was looking for.

Date of experience: June 27, 2024

Thumbnail of user karap144
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 23rd, 2024
Verified purchase

Everything was great except i kept getting booted from the sight an had to keep re-enter All the info. Somehow there were some punctuation errors im not sure if it was my fault or the supplier. Dont know how to contact.

Date of experience: June 13, 2024

Thumbnail of user micheleb1163
Florida
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase

The design was fairly easy to edit, and the end product was high quality. I had zazzle print them and they were delivered in a timely manner.

Reason I chose this business:

Their design was the best.

Date of experience: August 16, 2024

Thumbnail of user tierrat13
California
1 review
1 helpful vote
  • Send Message
July 12th, 2024
Verified purchase

The ordering process was super simple and the cost was perfect. And we received our order in less than 10 days and the stamp was exactly what we ordered and what we needed for our business! We love Zazzle and will continue to order from there!

Reason I chose this business:

We love supporting small businesses as we are small business owners ourselves!

Date of experience: July 2, 2024

Thumbnail of user dolorisp1
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

Found exactly what I was looking for, good quality and price. So many to choose from, will be back soon.

Reason I chose this business:

So many things to choose from.

Date of experience: August 21, 2024

Thumbnail of user justink814
Kansas
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

Wonderful experience. Please contact me so I can order more!

Date of experience: September 9, 2024

Thumbnail of user kims2861
Delaware
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

Absolutely love the image I've been using! And love the convenience of being able to easily see it on all sorts of different merchandise

Date of experience: August 18, 2024

Thumbnail of user candib36
Ohio
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

When considering what business cards to decide on, it was no doubt when I came across Zazzle website! I loved the choices and templates they offered! Elegant and simple is what I found and I can't be happier with my cards!

Date of experience: June 27, 2024

Thumbnail of user elizabetht1972
West Virginia
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

The address return labels that I purchased to use on envelopes of cards and letters that we mail were beautiful. The artists' drawings were spectacular. I would recommend that those ordering return labels should customize their names with the correct font, size, and boldness that they need to fit the space properly. Our name turned out very small and harder to read compared with our address on the label even though we tried our best to get the right size and font for the space allowed.

Reason I chose this business:

Gorgeous pictures for the labels

Date of experience: June 27, 2024

Thumbnail of user angelaw2410
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

I really liked my products but in less than two weeks of having the bumper sticker on our car it has started cracking. I'm giving my boyfriend the shirt in August for his birthday and I hope they are better quality than the stickers.

Reason I chose this business:

Because I could make my own designs.

Date of experience: June 14, 2024

Thumbnail of user lindaf3018
New York
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

Easy to use and quick to arrive! They make you put a lot of words in your review. Only downfall.

Reason I chose this business:

Had what I was looking for with good options

Date of experience: August 28, 2024

Thumbnail of user lauriec780
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

I have a small jewelry business and I ordered some earring cards to try. They were exactly as I ordered. The paper was a sturdy cardstock and looked very professional. I've ordered a couple times now and will continue. Oh and the delivery was quick. Zazzle has some very talented people.

Reason I chose this business:

I choose Zazzle because I like supporting small businesses and the people are very talented.

Date of experience: July 3, 2024

Thumbnail of user pamelah2427
Ohio
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Ordered an ID badge for my therapy dog and to say it is beyond CUTE is a darn understatement! Came very quick!

Reason I chose this business:

Ease of ordering

Date of experience: August 14, 2024

Thumbnail of user brads1158
Texas
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Didn't expect it to be so simple and cheap! I should've ordered cards long ago but wrongly assumed it would be expensive.

Reason I chose this business:

Recommended by friend

Date of experience: August 14, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

How do I know I can trust these reviews about Zazzle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Zazzle?