Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
Very nice but too large. Ivan was very helpful in the return and how to reorder.
Thank you Ivan
Susan
Date of experience: April 12, 2018
Shopping for an invitation was so easy and so many options. Quality of invitations are amazing for a great deal!
Easy and fast delivery, great deals!
Date of experience: October 10, 2022
My wedding invitations were absolutely perfect and they came to the house to fast! I'm so happy with my purchase.
I found out about this site through The Knot! Once I got on, my fiancé and I found the perfect design.
Date of experience: July 18, 2022
Three of them came with ink stains on them, otherwise, we were happy we choose these for our baby shower.
Date of experience: September 19, 2022
These greeting cards are of a very nice quality and are reasonably priced when they have a percentage off sale.
Date of experience: September 2, 2015
Great selection of invitations to choose from. Easy to customize for my specific needs. Shipping was fast! They look great!
Date of experience: October 3, 2022
They are beautiful small but beautiful, people just need a date and time and it's been supplied simple yet elegant
Date of experience: July 31, 2022
The design choices were absolutely great! We found one perfect for us and we were not disappointed when they arrived.
Great design choices and great prices.
Date of experience: July 31, 2022
The cards I ordered were perfect and delivered before the expected date. I will definitely use Zazzle again. Great experience.
Date of experience: August 6, 2022
I order a card and a coffee mug for my wife for Mother's Day, she loved them both. They're fantastic.
Date of experience: May 8, 2022
Arrived quickly and looks lovely!
Would have engraved on front and back of heart very small print. Still very pleased.
Found what I was looking for!
Date of experience: August 11, 2022
Wow great prices and products! I love how my cards to my bridesmaids could be customized. They turned out great!
Price and customization
Date of experience: August 17, 2022
Great experience. Easy transaction
I was satisfied with my order. My guests loved the invitations and i did as well
Date of experience: August 26, 2022
Very happy with my order came very soon as they said it would be
Price ease of use
Date of experience: November 17, 2023
Ordered baby shower invites online, customizations were a breeze. Received in about a week. Love how they turned out. Already in the mail.
Referral from my adult daughter!
Date of experience: May 28, 2022
Enjoyed shopping online, it was easy to view different cards/invites/rsvps for our wedding.
Thank you for making it a much less painful process!
Date of experience: April 9, 2015
Still hasn't arrived ordered on the 7th for val day.
I'm still in the dog house. Give me back my money you thieves!
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 17, 2017
I would referent all my friends buy from zazzle. Terri is very happy and helps costumer, i honestly give 5 stars.
Thank Zazzle.
Date of experience: March 27, 2017
Liked that the design allowed me to upload my own photos and that it could be postcard size. The order arrived quickly too!
I had a good experience with Zazzle in the past.
Date of experience: May 2, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Heath,
I am so sorry you have not received your order yet. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. We will be reaching out to you directly via e-mail.
We look forward to assisting you further!
Thank you,
Christine