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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user tamil268
California
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

I bought these early because I couldn't pass up the sale Zazzle was having! These baby shower invitations are so perfect and adorable!

Reason I chose this business:

The sale price

Date of experience: August 6, 2022

Thumbnail of user laurat1420
Massachusetts
1 review
0 helpful votes
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September 10th, 2022
Verified purchase

For the price I'd like better quality, not as soft or thick as I thought and there's some embedded lines in the blabket

Reason I chose this business:

Found what my child wants

Date of experience: August 11, 2022

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Laura! I am so sorry to hear about your order and will be reaching out to you directly via e-mail to assist you further!
Thank you,
Zazzle

Thumbnail of user danb1437
Texas
2 reviews
0 helpful votes
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August 18th, 2022
Verified purchase

I unsubscribed because you are literally flooding my inbox. Thank you for the product, but please don't contact me again. I'll call you.

Reason I chose this business:

Product. Never, ever would I have done so had I realized how much unnecessary mailings you send.

Date of experience: August 18, 2022

Thumbnail of user maryp2805
California
1 review
0 helpful votes
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August 20th, 2022
Verified purchase

Everything was done beautifully and delivered in time, but I never found the answer sheets for the two quizzes! Thank goodness for googpe!

Reason I chose this business:

I like the quality and designs.

Date of experience: August 20, 2022

Thumbnail of user brianner20
Utah
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

It was easy to design and order. Order got here much quicker than expected.

Reason I chose this business:

Popped up on a Google search

Date of experience: October 24, 2023

Thumbnail of user allisont339
Mississippi
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

I'm very pleased with my graduation announcements. Very good quality paper and timely delivery.

Reason I chose this business:

Dazzle had the perfect announcement for my son’s graduation announcement.

Date of experience: May 29, 2023

Thumbnail of user angeliques89
Florida
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Quick, easy, and hassle free. I was very pleased with cards and the price.

Reason I chose this business:

I had used them once through a friend to make invites

Date of experience: June 22, 2023

Thumbnail of user sarahp63
Pennsylvania
1 review
0 helpful votes
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October 26th, 2014

Zazzle is a wonderful way to get postcards for things that are hard to find. Postcards are a dying past-time and I love the large variety of options!

Service
Value
Shipping
Quality

Date of experience: October 23, 2014

Thumbnail of user melissac2530
Texas
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Easy to find and customize my selection. Found the perfect invitation for the occasion.

Reason I chose this business:

Options and pricing.

Date of experience: April 19, 2023

Thumbnail of user vielkal2
Washington
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

It was so easy to do the invitation and doesn't take long to arrive

Reason I chose this business:

I fount the invitation in Pinterest and I design to give it a chance

Date of experience: July 5, 2023

Thumbnail of user jacklynh27
Virginia
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

Good. Delivered on time and in good condition. Easy process from start to finish,

Date of experience: October 11, 2023

Thumbnail of user adeleb192
Texas
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase

The experience was easy, user friendly and the package arrived as scheduled.

Thank you.

Reason I chose this business:

I have used Zazzle before and had a good experience then also.

Date of experience: September 22, 2023

Thumbnail of user ericl1855
Minnesota
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Everything looked great once we received them. Price is very reasonable for personalized cards.

Date of experience: February 20, 2024

Thumbnail of user caitling10
Texas
1 review
1 helpful vote
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April 27th, 2018

Site is very easy to navigate! I like the discount the more you order but wish you could combine it with other offers like you can on shutterfly

Date of experience: April 27, 2018

Thumbnail of user bobc159
New York
2 reviews
0 helpful votes
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April 14th, 2018

Had some questionswith using your app and we're OLDE, Oskar helped us greatly. We'll be using you again!

Date of experience: April 14, 2018

Thumbnail of user shawng502
Michigan
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Hassle free easy to order affordable great quality

Date of experience: February 20, 2024

Thumbnail of user scottiekk
Arizona
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

My order was handled quickly, shipped on time and the product itself is really nice. Thank you!

Date of experience: February 20, 2024

Thumbnail of user danielo1292
California
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Order was just as placed, no issues nor damage
I will definitely order again.

Reason I chose this business:

Reviews online

Date of experience: January 23, 2023

Thumbnail of user ericah507
Rhode Island
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

Fantastic company to use. They get the order right and they do it quickly.

Reason I chose this business:

Used you for my wedding and just LOVE Zazzle. So dependable and great quality items.

Date of experience: August 3, 2023

Thumbnail of user jenniferr1468
Oregon
2 reviews
0 helpful votes
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August 2nd, 2023
Verified purchase

Item is a little smaller than a medium I'm used to. But good quality.

Date of experience: August 2, 2023

Thumbnail of user leem910
Pennsylvania
1 review
0 helpful votes
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August 2nd, 2023
Verified purchase

I ordered 10 invites and they were perfect. Thank you. They arrived very quickly.

Reason I chose this business:

I have used Zazzle before

Date of experience: August 2, 2023

Thumbnail of user patriciak1618
Washington
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Awesome experience! Ordered our save the dates, shower invitations and wedding invitations, all great!

Reason I chose this business:

Word of mouth

Date of experience: June 4, 2022

Thumbnail of user terrih434
Colorado
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

I ordered without a minute to spare and they delivered early! So happy with the card I chose and at a good price. Thank you! You are Awesome!

Reason I chose this business:

I googled and they came up. The card had bling, which caught my eye. Very easy to use website. Overall, a great experience. Definitely recommending.

Date of experience: August 3, 2022

Thumbnail of user kathys2359
Washington
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Everything I had wanted in a " I moved" for change of address card.

Reason I chose this business:

Price was reasonable

Date of experience: June 12, 2023

Thumbnail of user jenniferb3971
California
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

I was pleased with my product! I loved the options that zazzle has. My order got to me very quickly! I will use them again in the future!

Date of experience: August 8, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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