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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
It was great, loved the invitations and it didn't take long to be delivered
Pretty invitations
Date of experience: March 20, 2023
Always pleasure ordering from zazzle.
The three time, the items have been high quality.
Date of experience: August 23, 2023
Love the design of my raven stamps. Will be perfect for my next project!
Date of experience: August 26, 2023
I ordered stickers with a company logo. I received them fast and great quality.
Previous customer
Date of experience: March 1, 2023
Came on time it came out beautiful no complaints the color I wanted the design
For a wedding
Date of experience: February 13, 2024
I ordered business cards and other promotional things for my portfolio show for school coming up in the middle of September. I ordered early so I can not be stressed out about whether it will come or not. I ordered on the 17th of July. I received half of my first order almost immediately, but the business cards and other products related to my business card format have not arrived. It is now the 18th of August. I reached out via email. They told me that they had a production problem and that they will get my stuff out right away, no ETA. So I waited another week just to see. I have not had problems before with this company so I decided to give it the benefit of the doubt.
I emailed again saying that I need my stuff at least by August. I also wanted to get my first order to me so I can start on the next order that I need. I Don't want to buy something that says it will get to me in time but then ends up taking over a month to get to me. If i did this in my business, in any business really, I would be fired. They responded saying: "Although there is a delay, I fully expect your order to be with you well in advance of your needed time frame." I had asked for an ETA so I can know when to expect it. That was all they said. I was furious.
I waited another week or so. I decided to test them. I ordered the exact same cards in a different order to them. That order was shipped out a few days after I ordered it, even though half of that order is not being fulfilled either. What is the production hold-up then? I am needing my stuff. I am ready to say don't bother with the rest and go somewhere else after getting a refund. This has put a bad taste in my mouth. A business that runs like this, is not a good business. Do what is promised and ship it out in the time frame that you say you will. I am very disappointed and had added stress that was not needed.
Date of experience: August 18, 2017
I am very happy with the beautiful cards I purchased💕
Looking for a Congratulations to great grandmother card for baby granddaughter, and got a perfect one!
Date of experience: February 13, 2024
Everything was PERFECT! Thank you Zazzle! Will definitely use Zazzle again. Fast service and perfection!
Date of experience: May 14, 2022
The quality of the ID are amazing! We ordered ID badges for work and they came out so much better than what we imagined.
Date of experience: April 29, 2022
It was perfect. The items are printed out just how it looks on screen and the arrive either on time or ahead of schedule.
Date of experience: May 12, 2013
So easy to customize and delivery was quick. I've been in the printing industry for years and this is was the definition of simple.
Date of experience: June 19, 2022
It took a while before I finally received my product but it was worth the wait and the money, the site is user friendly.
Date of experience: September 12, 2013
The invitation I ordered is beautiful. Exactly what I hoped for. Nice, heavy envelopes and paper. The online design tool for layout was fantastic
Google search
Date of experience: April 28, 2022
The product is great just size was an issue but I must of just read it wrong is all. Pictures and everything looks great.
Date of experience: June 29, 2022
Products were better than expected. The prices were great for quality products.
There is such a large variety of quality items to choose from.
Date of experience: December 24, 2016
The product is as expected and was a great price... and they shipped out to us almost a week ahead of the promise date.
I have used Zazzle in the past.
Date of experience: September 2, 2022
I loved my order, i needed this order in a certain time and zazzle made sure it happened, sizing was perfect, material was great.
Date of experience: April 5, 2017
Very easy I am not very good at this kind of thing. But I did it by myself.So simple and it turned out great
Date of experience: July 13, 2022
I loved my order it was exactly how I wanted it! I ordered a set of 100 custom earring cards and they arrived early!
Date of experience: July 18, 2022
I loved the invites they were very beautiful and great quality, and they got to my house way before the original estimated delivery date!
Date of experience: November 21, 2022
All the products I've bought here are exactly what I wanted. Some things are bit pricey but considering the quality I really can't complain.
Date of experience: July 4, 2018
I ordered invitations for my daughter's birthday party and they came quickly and in perfect condition! They are so cute. Great pricing and service.
I googled “invitations”. Zazzle was the best price and cutest design.
Date of experience: October 4, 2022
Receive them in time and as I ask for! Love them! Now ready to send them out to our guest. Sweet 16 party soon
It gave me a lot of ideas for the invitations. An I was able to add or remove to the existing invitation.
Date of experience: June 4, 2022
Card is beautiful and I personalized with my grand daughter's name. Font and color I requested was perfect. Delivery was much sooner than expected!
I googled photographed baby cards and found the card I liked on Zazzle.
Date of experience: July 31, 2022
Was super easy to change the format ever so slightly to be exactly what I wanted (and I was doing it on my phone!).
Bc google suggested it
Date of experience: August 26, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Hannah,
I’m so sorry to hear about your delayed orders and overall experience. That is definitely not the kind of customer experience we strive for, and I would love the opportunity to make this right. I’ll be reaching out to you directly via email.
I look forward to assisting you further!
Thank you,
Tram