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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
Was to late to return the Cards I was told that I would get the money credited to my Zazzle account but I have not seen a penny Very bad business in my opinion L Carbone
Tip for consumers:
pay attention to spelling before buying
Products used:
The misspelled cards because it was to late to return
Date of experience: March 22, 2022
Excellent, arrived earlier to an expected. Like how customizable this was and will recommend to others
Best reviews
Date of experience: July 3, 2022
Stamp came just as I expected. Delivery was very quick!
Date of experience: February 13, 2024
Great job, high quality work. Will be ordering again.
Date of experience: February 13, 2024
They came out exactly as expected and with high quality weighted paper. Love the choice of designs.
I liked the option of designs.
Date of experience: February 14, 2024
I appreciate the leap year cards, they are hard to find!
Good quality, variety of merchandise!
Date of experience: February 14, 2024
Great quality and durability. Happy to have a truly one-of-a-kind mug!
Customizability
Date of experience: February 13, 2024
Thank you for making the wonderful labels. They worked great and everyone loved the Bernie Brewsie
Only place I know of for fast service
Date of experience: August 2, 2023
The site is so easy to use, customizing, ordering, fast delivery, all of it is great.
I made reusable tote bags for all the kids for Easter this year, bags that they can use again and again, customized with cute Easter imagery and their names. So much better than plastic baskets that they use once and end up in the garbage polluting the planet, AND for the same price!
Date of experience: March 29, 2023
I was very satisfied with my order. I also recoded them a day earlier then expected!
Date of experience: January 30, 2023
I found what I was looking for, and it wasn't that expensive. I'll use Zazzle again.
Inexpensive. High quality.
Date of experience: June 12, 2023
Great options, customizable to fit your needs, quick turnaround for some invitations for a birthday party.
Options and delivery time needed
Date of experience: August 14, 2022
Ordered custom thank you notes and they were delivered quickly and looked great!
Date of experience: December 28, 2023
Great customer service. Only wish they were open on weekends for phone calls. Only open M-F. Product was exactly what I was wanting at a great price.
Date of experience: April 30, 2012
The site is extremely user friendly. It is very to create and share personalized items. Zazzle is always coming out with new items to make your own.
Date of experience: December 11, 2013
Not sure where it's coming from when. Unable to contact anyone at the company. After reading the reviews it makes me wonder if it's coming at all.
Date of experience: December 29, 2016
Hello Geoffrey,
We are sorry to hear that you have not received your order yet.
We will be looking into this and will reach out to you via email by the end of the day.
Thank you,
Terri
They took my $ but never processed my order and refused to refund! This place is a joke. This is my first negative review I ever wrote.
Date of experience: June 9, 2019
Hi Autumn,
I am so sorry to hear that you order could not be processed. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
I will be sending you a private message here requesting for your order details so that we can help look into this.
I look forward to assisting you further!
Thank you,
Kevin
She was extremely patient. She listened to my request, and walked me through the entire process (I only had my phone and not laptop at the time).
Date of experience: May 1, 2018
These invitations came in and are so darling for my baby shower! I paid for the standard longest shipping and they came in less than a week!
They had a design that matched my theme idea.
Date of experience: August 31, 2022
This took awhile to put together because I didn't know how to fix mistakes, so I would have to start all over. But it was worth it!
Date of experience: May 9, 2022
What a great site! Always has some kind of promotional discount going and tons of neat ideas and products!
Date of experience: February 24, 2012
Loved the invitations they are of great quality. They came within a few days of when I ordered them.
Date of experience: May 11, 2022
I ordered wedding invitations and they are gorgeous! Very vibrant colors and everything is crystal clear! I love them!
Date of experience: June 24, 2022
Very high quality product, shipped in a reasonable time. A bit expensive, but you get what you pay for!
Date of experience: August 23, 2012
Looked for party invites for daughter, disliked that the titles indicate a gender preference. But the designs were good.
Google search.
Date of experience: December 20, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Lillian,
We're sorry to hear about the issues you have encountered. This is not the customer experience we strive for at Zazzle and we would love the opportunity to make this right. Please reach out to our customer service team for assistance. We may be reached at social@zazzle.com, or call us at 1-888-892-9953.
We look forward to assisting you further!
Thank you,
Ryan