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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,623)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user brendab146
Virginia
1 review
0 helpful votes
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October 11th, 2017

I love the shirt. I WISH I COULD OF GOTTEN MORE FOR THE FAMILY TO MATCH FOR THE BIRTHDAY PARTY. DELIVERY WAS GREAT TIMING. WILL ORDER FROM THIS COMPANY AGAIN

Date of experience: October 11, 2017

Thumbnail of user sydneyp100
Illinois
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Fast shipping and the invites look great, I got a sign and I would definitely order from there again!

Date of experience: July 3, 2022

Thumbnail of user sandrar1721
North Carolina
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

These baby shower invites were exactly what I was looking for. They arrived quickly. They were easy to customize.

Date of experience: May 21, 2022

Thumbnail of user maryd3008
Alabama
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

The pins I ordered were delivered on time and looked exactly how the proof had shown. They were perfect.

Reason I chose this business:

Speed of production

Date of experience: September 11, 2022

Thumbnail of user meredithp111
Illinois
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I found beautiful Christmas paper with coordinating solid paper and custom printed paper form my business gets as well!

Reason I chose this business:

Variety of selections and sale

Date of experience: October 1, 2022

Thumbnail of user tyronnal
Colorado
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

Very good experience, I have never had to return anything. And I will continue to use them for everything.

Date of experience: July 10, 2022

Thumbnail of user kerancer
Georgia
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

Wonderful; my item was perfect! I would recommend Zazzle to all my friends. The item shipped quicker than expected.

Reason I chose this business:

Referred by a friend!

Date of experience: May 1, 2022

Thumbnail of user barbarad1828
California
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

I ordered personalized Bitmoji postcards with envelopes and received them so quickly and easily. They are darling and inexpensive.

Date of experience: July 18, 2022

Thumbnail of user angelicar16
California
1 review
0 helpful votes
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May 16th, 2018

Danielle was amazing. Walked me through the whole process, extremely helpful. Amazing customer service was provided during our call.

Date of experience: May 16, 2018

Thumbnail of user evelinar10
California
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

I am super happy with the service and card products I ordered. I'll be back for more for sure!

Reason I chose this business:

Loved what I seen online.

Date of experience: May 2, 2023

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Evelina,
We are very happy to hear you were enthralled with your recent order! Given this, we're a little uncertain as to the reasoning for the low score. We want to make sure that there aren't any issues you have faced, so we've reached out to you directly via email!

Thank you,
Ryan

Thumbnail of user ericay61
Texas
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

I had fun selecting and formatting invitations for my son's second birthday. They just arrived and they look beautiful!

Reason I chose this business:

I was looking for a unique a customizable printed invitation.

Date of experience: October 3, 2022

Thumbnail of user maribelr84
Maryland
1 review
0 helpful votes
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May 2nd, 2022
Verified purchase

I placed my order to send postcards on National Postcard Day. I received them early and loved their postcards.

Reason I chose this business:

There are many different designs, and I can choose many other postcards with a good deal.

Date of experience: May 2, 2022

Thumbnail of user annmariel42
Maryland
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

Speedy delivery. Great quality. Easy website to use. Would use again. A little pricey but it was worth it.

Date of experience: April 28, 2022

Thumbnail of user sb1076
Georgia
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

I ordered some custom labels and they were nice quality and arrived quickly.

Reason I chose this business:

I used Zazzle after seeing it on an internet search.

Date of experience: December 19, 2023

Thumbnail of user sarahm2108
Wisconsin
2 reviews
0 helpful votes
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November 21st, 2022
Verified purchase

Just as described. Just wish it would arrive a little quicker...otherwise, would order again. Nicely packaged and well printed.

Reason I chose this business:

Ordered from before

Date of experience: November 21, 2022

Thumbnail of user paragm10
Alabama
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

I found the company looking for a way to make designer stickers online. Easy to use. Stickers look great.

Reason I chose this business:

Easy to design sticker labels on line

Date of experience: November 29, 2022

Thumbnail of user susand2598
New York
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Good selection, easy ordering, quick delivery - quality of the cards was very good, I will order holiday cards soon!

Reason I chose this business:

Online looked good

Date of experience: October 29, 2022

Thumbnail of user reneeb169
Iowa
1 review
0 helpful votes
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January 25th, 2019

I have made purchases on Zazzle over the years and have always received products that I am happy with

Date of experience: January 25, 2019

Thumbnail of user tinam1291
Wisconsin
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Very easy to use the site, various tissue papers were fun to look through and loved the end product!

Reason I chose this business:

They had cool designs

Date of experience: June 11, 2022

Thumbnail of user rosalindar20
Texas
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

1st time user. Easy to design invitations. Many options. Easy to place ordered. Delivered one day early. Great service.

Reason I chose this business:

Friend recimmendation

Date of experience: June 11, 2022

Thumbnail of user stillw5
Connecticut
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Don't send a receipt with my card. The card and design are beautiful and great— came as expected! Okay

Date of experience: May 8, 2022

Thumbnail of user hughm169
Missouri
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Very easy to personalize and place the order. I will definitely order from Zazzle again when the occasion arises.

Date of experience: June 12, 2022

Thumbnail of user alysar9
Georgia
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

I received my envelopes and save the dates I customized. They look exactly as pictured and arrived fairly quickly!

Reason I chose this business:

First thing that popped up on Google.

Date of experience: September 23, 2022

Thumbnail of user robertd3943
Florida
2 reviews
0 helpful votes
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August 17th, 2022
Verified purchase

It was great fast delivery and great quality, love the color and daughter is very happy with her gift.

Great !!!

Service

Date of experience: August 17, 2022

Thumbnail of user shannonp499
Connecticut
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Fast service and great quality! The product is well made and I am pleased with the purchase. Thank you!

Date of experience: August 17, 2022

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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