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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
The website was very clear and detailed. I knew how to figure out how much postage I needed and what size I wanted.
Date of experience: October 20, 2012
I have ordered business cards and invitations from Zazzle and am always happy with the quality and style of the products I receive.
Date of experience: May 21, 2012
I purchased a custom mask and there is scribble on it and the name is missing letters. I was told I would receive a credit and did not.
Date of experience: May 30, 2020
I love my new toothbrush holder, I customized it with my to favorite things: my two Australian Shepherds. And, it came out great
Date of experience: April 25, 2017
Loved my card! I was short a few but i just sent a digital one to the few that won't be getting one.
I choice dazzle for the unique and fast design and quality.
Date of experience: September 13, 2022
The invitations I ordered were very nice for the price! They were received very quickly as well! I would order from them again!
Date of experience: October 3, 2017
The card was simple and just what I wanted. The photo quality is great and the card stock is very nice. I would order from this seller again.
I was able to customize the card with personal photos.
Date of experience: June 29, 2022
The design is what drew me to the site, the quality was even better than I expected. The shipping time was very fast.
The design was unique.
Date of experience: May 1, 2022
The postcard ordered was beautiful. The postcard captured color and clear quality.
Site was easy to work. Quick turn around and reasonably priced
I love their merchandise and prices
Date of experience: July 21, 2022
Easy ordering, excellent product. Timely and fast preparation and shipment.
Desirable and no unusual shopping.
Date of experience: December 19, 2023
I got a logo on a shirt and mug. The mug came out okay, logo too dark in spots. The shirts were perfect.
Product availability
Date of experience: October 4, 2022
Loved the invitations and was easy to personalize and order.
I've used in the past and been happy with product.
Date of experience: December 19, 2023
I thought it would be nicer. My thought was it would have actual ruby like hearts instead it was just a photo of them. Not what was expected.
I googled and this came up. I won’t buy again
Date of experience: July 31, 2022
Hi Julie!,
I am so sorry to hear of your recent purchase and we would love the opportunity to make this right. I will be sending you an email so we can help look into this!
I look forward to assisting you further!
Thank you,
Zazzle!
Creating my button design was easy and fast, My order was shipped and arrived before the promised shipping date. The buttons look great!
I ordered a batch of buttons from a different company and it was slow and glitchy. When the buttons arrived, almost half of them had been carelessly put together so that the pins couldn’t easily be worn right side up. Zazzle took the time to put my 50 button order together properly.
Date of experience: August 14, 2022
So easy to find the design I wanted and to personalize it! Arrived early and way better than I thought it would be!
Date of experience: August 16, 2022
Very quick setup and design of id. And Very easy to use and extremely quick shipping. Will definitely be using this site again.
Date of experience: May 12, 2022
Love the cards I gave to my wedding party inviting them to join me on my wedding so cute and easy to customize
Seem easy to use had ton of variety
Date of experience: August 26, 2022
Very quick shipping, and I loved the end result! Thanks so much! So cute and easy
Date of experience: September 27, 2023
A fantastic site! Timeliness is excellent. Customer service is fantastic. Stand behind their 100% satisfaction guarantee!
Date of experience: January 1, 2014
I really like the labels but the font is so small I can hardly read it.
Greyhound clip art looks just like my dog.
Date of experience: July 5, 2023
Fantastic workmanship. Fantastic artist. Exceeded my expectations. Thank you for such wonderful service and great workmanship
One of a kind product offerings and great prices
Date of experience: June 28, 2022
It was very easy to use their template to complete my invitations. Order came very quick.
Ease of use and selections offered.
Date of experience: September 13, 2023
The spelling on the return labels I ordered was correct but the print is too tiny
Found it on the internet
Date of experience: July 18, 2023
Hi Roberta,
We are so sorry to hear of the issues encountered with your order. We have reached out to you directly via email so that we may assist with a resolution,. We look forward to corresponding further!
Kind regards,
Margaret
The shipping was speedy. And the one card that I did customize was beautiful. Thank you.
Date of experience: January 24, 2023
Hi Cathy,
We are very sorry to hear that one of your cards was not needed! We reached out to you directly via email so we can be of further assistance!
Thank you,
Ryan
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
We're truly sorry to hear of the negative experience you've had with us.
We have located your order and we can see that our customer service team has reached out to you in regards to this order.
Thank you,
Elena