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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,623)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user marjoryc13
Idaho
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Some invitations we're not useable but I did not need all that I ordered thank goodness

Reason I chose this business:

A friend recommend me

Date of experience: February 1, 2023

Thumbnail of user ashleyp1011
California
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Very impressed with the speedy delivery but the box was half opened. Luckily nothing was missed/damaged.

Reason I chose this business:

My son loved the pirate invitation.

Date of experience: June 11, 2022

Thumbnail of user danetted28
California
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

I ordered some thank you post cards and they are beautiful and exactly what I needed.

Reason I chose this business:

Found on a search - had never heard about this company before. So glad I found Zazzle.

Date of experience: June 24, 2023

Thumbnail of user barbarad2093
Washington
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

Orders were quick and exactly what I ordered. Selection was just what we were looking for

Reason I chose this business:

Had what we were looking for

Date of experience: February 27, 2023

Thumbnail of user sarahb2810
Alabama
1 review
0 helpful votes
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August 20th, 2022
Verified purchase

First time ordering. Will be ordering again! Easy and simple process. Nice selections. Prompt and efficient.

Reason I chose this business:

Invite I was looking for.

Date of experience: August 20, 2022

Thumbnail of user olivec
California
1 review
1 helpful vote
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March 29th, 2012

I loved the order I made which came on time as was said in my order. I would definitely want to order again next time.

Date of experience: March 29, 2012

Thumbnail of user francescac106
Arizona
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

I was easily able to edit and insert specific text into the card. It was quick to ship out and the order was received quickly.

Reason I chose this business:

I just as easily able to edit the card I wanted!

Date of experience: June 18, 2022

Thumbnail of user kathik
Delaware
1 review
1 helpful vote
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November 3rd, 2012

The site was easy to use. I was looking for unique personal ornaments for my childrens christmas trees. I was very happy with my purchases.

Date of experience: November 3, 2012

Thumbnail of user omard121
New Jersey
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

The product was exactly the way I wanted to be produced.

Reason I chose this business:

Zazzle is one of the few print shops that can manufacture the product.

Date of experience: October 31, 2023

Thumbnail of user margaretv588
Washington
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

Great virtual sample. The product I received looked exactly as I expected it to and I was very happy with the print and the quality.

Reason I chose this business:

Reference from a friend.

Date of experience: April 28, 2022

Thumbnail of user glennao5
California
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

Received the pillow very quickly and it looks pretty and feels very comfortable.

Reason I chose this business:

Found an item I was looking for.

Date of experience: December 20, 2023

Thumbnail of user daisyr168
New York
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

The product came packaged well and the stamp was as described!

Date of experience: October 24, 2023

Thumbnail of user christiant375
New Mexico
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

It was wonderful! The poster looked exactly how I designed it.

Date of experience: October 24, 2023

Thumbnail of user edgewaterd
New York
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

I was so happy I could customize and keep working on my board until I was ready to order!

Date of experience: October 11, 2023

Thumbnail of user feyr2
New York
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

It was exactly what I was looking for and shipped quickly.

Reason I chose this business:

Small batch amounts/ no minimum order quantity

Date of experience: October 15, 2023

Thumbnail of user tylerp503
Colorado
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

Experience was great, until I tried to stick it to something.

Reason I chose this business:

No min order.

Date of experience: September 13, 2023

Thumbnail of user billb19
Alaska
1 review
1 helpful vote
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February 14th, 2012

Great tie. But it looked light blue on the screen. When I got it I found out it was lavender. I'll still wear it but I wish it had been blue.

Date of experience: February 14, 2012

Thumbnail of user alaynar2
France
2 reviews
0 helpful votes
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December 3rd, 2015

This is it... seriously, this is it. I am in love with Zazzle. They have my loyalty for a long time coming.

Service
Value
Shipping
Returns
Quality

Date of experience: November 29, 2015

Thumbnail of user brandik81
New Hampshire
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

Zazzle is my go to custom printing provider! From business cards to client gifts, to holiday cards or postcards...

Date of experience: May 16, 2022

Thumbnail of user mariav3
GB
3 reviews
1 helpful vote
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December 4th, 2011

Very happy with the business cards I ordered. There was a great design choice. Received the cards very promptly.

Date of experience: December 4, 2011

Thumbnail of user terryj4
Oregon
1 review
1 helpful vote
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December 19th, 2011

Yes, i was very happy with the experience of ordering with you. You were responsive and timely. Thank you.

Date of experience: December 19, 2011

Thumbnail of user tracyw23
Washington
1 review
0 helpful votes
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March 9th, 2013

The products I ordered were great, my posters are beautiful and are exactly as represented and the return labels turned out beautiful.

Date of experience: March 9, 2013

Thumbnail of user zeenatk
Maryland
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

Well made product and served the purpose well as it was a golden anniversary gift.
The couple loved it.

Date of experience: July 6, 2022

Thumbnail of user beatricet35
Georgia
1 review
0 helpful votes
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July 12th, 2021

I ordered business cards and my order came in today and it was damaged, box was tore, cards smashed.

Date of experience: July 12, 2021

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Beatrice,
We are very sorry to hear that your order of business cards arrived in a damaged condition! We've just reached out to you directly via email so that we may assist further! We look forward to your response!

Thank you,
Ryan

Thumbnail of user maih43
California
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Fast and easy process for me to design, order and ship

Date of experience: May 25, 2023

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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