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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
I get postcards and buttons, and t shirts, many great designs and statements. I have been coming to Zazzle for many years.
Date of experience: August 17, 2022
The postcards were lovely, but as expensive as some greeting cards.
Cute pics of Ukuleles
Date of experience: August 29, 2023
It was very easy to customize, order, and receive our signature drinks sign. It was beautiful and made it convenient for guests to order at the bar.
Date of experience: May 10, 2022
I received it in the allowed time. The product was good quality, user friendly and received compliments on it.
I liked what I saw, it went with the theme of the event.
Date of experience: August 21, 2022
Fast and easy process on the website and understanding how I could personalize the card and when I would get it delivered
I wanted something different in the form of a birthday card
Date of experience: August 24, 2022
Loved the whole experience. Building the card was easy and user-friendly. Delivery was quick and the end product is beautiful. Thank you!
Good options popped up in search.
Date of experience: August 24, 2022
It came in and was so gorgeous, it took about a week to ship and then a week to arrive so order about 2 weeks before any event or occasion
Date of experience: June 24, 2022
These are great quality. My only complaint is the amount charged for shipping. For as much as these cost the shipping should be free.
Birthday invitations
Date of experience: July 3, 2022
I bought a black hammer and sickle T-shirt from Zazzle, and when I took it out of the plastic wrapper and showed my wife, she immediatley said "this is really cheap cotton, you can tell when you touch it." She hnded it to me, and i immediately started to feel an itching and then burining sensation on my hands that went up both arms to my forearms. The problem was not the cotton, it was something on the cotton. I was going to send it back for a refund, but every time I touched the plastic bag with the shirt in the bag, my hands and arms began to itch terribly. Then my face started to itch. I put the plastic wrapper and T-shirt in a paper bag and threw them in the trash to avoid any more exposure to the toxic chemcial(s) on the bag. I am a lawyer, and I was initially thinking about sending the shirt to the local University chemistry department for testing, but I litterally could not touch tthe shirt again. I emailed Zazzle and said that the shirt was available in my trash dumpster if Zazzle was interested in arranging to have the shirt picked up and tested. I received a reply email that I can get a card to buy another Zazzle product without returning the item. I love soft cotton, but don't know that I would trust another purchase from this company.
Date of experience: June 25, 2017
Hello Robert,
I truly apologize for the overall experience you encountered and unsatisfactory product you received. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Christine
The cards were rubber banded together and it left the cards dented where the band was. I paid $53 for dented sometimes torn cards!
Date of experience: May 4, 2022
I have come to depend on Zazzle for my photographic note cards.
Quality. Speed of delivery.
Date of experience: December 28, 2023
Nice work amd professionalism absolutely recommended
Date of experience: December 28, 2023
Easy to shop and choose! Quick delivery! Quality is good.
Date of experience: December 28, 2023
Everything arrived on time and in the manner they said it would. I have no complaints.
Recommended by family
Date of experience: December 28, 2023
The products I received were so cute... I wish the pictures were just a little clearer on the pillows but overall they were perfect.
Pop up on my feed and was looking for a meaningful gift
Date of experience: September 23, 2022
Love Zazzle. Zazzle for my small one person business. I would recommend Zazzle to anyone.
Idk just did.
Date of experience: May 29, 2023
My order was fast and the quality was still extremely high. I was quite impressed.
To be honest because of the deal they were offering.
Date of experience: September 26, 2023
Not as bright as it showed it was going to be and not enough envelopes. We had to go out and purchase envelopes. That disappointed us.
Date of experience: July 3, 2022
I love zazzle and am so glad glad I found you guys for my products.
The prices were cheaper than another site.
Date of experience: July 5, 2023
My card is beautiful! I just wish I had removed the logo on the back. Thought I had marked that space, but I guess I didn't!
They had exactly what i wanted for my grandbabies to give my daughter.
Date of experience: April 28, 2022
The price was very reasonable, shipping was quick and the name tags look so cute!
Date of experience: May 25, 2023
I love love my sage the dates! I wish I had gotten a sturdier paper, but that's my fault lol. They are so cute and so clear!
Date of experience: July 22, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Sandra,
I'm sorry to hear you were not completely satisfied with the cost of some of your postcards.
I will be reaching out to you shortly via email to provide further information and any assistance you may need.
Kind regards,
Craig