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Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
Product was shipped early and got here quickly and was perfect. I love it.
Google search and like how easy it was to make my design.
Date of experience: October 18, 2023
First time ordering but not the last. I had a little trouble with the site but it was because I was unfamiliar with it. The delivery was very prompt.
The artist that I wanted to order from was on your site.
Date of experience: August 2, 2022
The gift I ordered arrived on time and I was pleased with the quality of the item - it was custom and personalized - the beautifully done.
Had a very nice selection of items
Date of experience: August 2, 2022
Very easy website to use
Very quick delivery
Thank you!
I’ve used them in the past
Date of experience: October 24, 2023
Was able to personally design out shirts to our specifications.
Purchased from before.
Date of experience: October 25, 2023
I was able to choose my design and personalize it to my liking. Ordering the quantities I needed was a breeze and my order was shipped quickly.
I've ordered from Zazzle a handful of times, and each time has been a great experience. I'll keep coming back!
Date of experience: August 17, 2022
I have used zazzle several times and I have never had a bad experience, always on time and always exactly as I ordered
Zazzle has the best designs.
Date of experience: August 15, 2022
I love the vow renewal invitations & programs that I ordered. I received them before the promised time & the quality is amazing.
Options available, promo codes & price.
Date of experience: August 20, 2022
It was a difficult app to use. It took some time to figure it out. Needs to be user friendly.
Recommended by a friend.
Date of experience: April 25, 2023
I received confirmation of order and an email with an image of the item which seemed fine.
Item never received.
Date of experience: September 6, 2020
Appreciate the speed of the delivery and it's was good
Date of experience: September 20, 2023
I loved the design of the card, as well as the ease of use. The product was received very quickly. Would definitely order again.
Date of experience: June 20, 2012
Shipping was pretty quick, as was delivery. Love the shirt!
I can usually find just what I want from Zazzle! Thanks!
Date of experience: September 13, 2023
I will never be using this company again! I ordered invitations on the 7th! Was told they would be shipped the next day. I contacted customer support on the 10th, they told me they would upgrade my shipping and send them out. It is now the 13th. I had to called again and they told me they would definitely be shipped out today! They aren't! I even asked if I were to just place a new order if they could just expedite that once since obviously my old order is going nowhere! I was told i'd receive a phone called with any updates nothing! I even called again this afternoon and was told nothing. The girl was very rude as well! Apparently they don't like people bugging them when they don't send out an order. My son's birthday party is on the 26th of this month, when and IF I get these by the time I mail them out and people receive them its going to be maybe a couple days before the party! That's EVEN IF I get them! I had to just tell everyone the information. The only reason i'd even want one is for a keepsake for my son's baby book! Way to ruin a 1st birthday party! Thanks alot! I will be going back to Shutterfly who ships out the next day always! Sometime even the same day! Ridiculous!
Tip for consumers:
Do not use this site!!!
Date of experience: October 13, 2014
Hi Rena. We sincerely apologize for the issues you had with you order. We show that our CS team has assisted you. If you have any questions or concerns, please feel free to reply to the e-mail you received. Thank you.
Program is user friendly and quality of work is great
Date of experience: September 9, 2023
The design process was great - I love the freedom of the design tool to allow you to create exactly what you want!
Date of experience: May 18, 2022
Love the material, can't wait to make the quilt. Ordering was very easy and the customization of the material was easy too. Will order again.
Date of experience: October 25, 2017
Using the editing software was straightforward. I was very happy to get the pins very quickly. I also appreciated the quantity discount.
When looking for mom pins you came up in a Google search.
Date of experience: October 10, 2022
The ordering process was simple and the package came quickly!
Pulled up on Google
Date of experience: July 26, 2023
My order came a week and a half early and looks fantastic. The post card save the dates looks amazing
Great designs
Date of experience: November 19, 2022
Zazzle's website was easy to navigate. Quickly found the photo i wanted. The check out was easy. Then quickly received my photo.
Found it on the internet.
Date of experience: July 21, 2022
Invites came out very nicely. I'm very satisfied.
I'd order again for any invites
Date of experience: June 1, 2023
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Jameson,
I'm afraid I don't recognize the reference number you added to this review. Please feel free to reach out to us on social@zazzle.com with your inquiry and we will be happy to help you.
Thank you,
James.