• Bookmark

    Zazzle

2024 SITEJABBER AWARD

Zazzle

Write a Review

Overview

Zazzle has a rating of 4.5 stars from 10,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
54
Negative
60
View ratings trends
338
See all photos
How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user kierrab19
North Carolina
1 review
0 helpful votes
  • Send Message
November 23rd, 2023
Verified purchase

Easy shopping and ordering experience. Product order looks just like what was pictured.

Date of experience: November 23, 2023

Thumbnail of user nancyf1715
Massachusetts
1 review
0 helpful votes
  • Send Message
February 21st, 2023
Verified purchase

I wanted 5 x 5, received 3.5 x 5. The text is too small to read on the ones I received.

No rating. I haven't heard back yet.

Date of experience: February 21, 2023

Thumbnail of user joym545
New York
1 review
0 helpful votes
  • Send Message
June 19th, 2023
Verified purchase

The invites were beautiful and the quality is excellent for the price

Date of experience: June 19, 2023

Thumbnail of user lourlip
New York
1 review
0 helpful votes
  • Send Message
November 24th, 2023
Verified purchase

Product is as described! Reasonable prices and quick shipping!

Date of experience: November 24, 2023

Thumbnail of user catlint1
Florida
1 review
0 helpful votes
  • Send Message
August 18th, 2022
Verified purchase

Fast Delivery, and it was exactly what I wanted! The colors and fonts were what I wanted and overall beautiful.

Date of experience: August 18, 2022

Thumbnail of user pamk507
Tennessee
2 reviews
0 helpful votes
  • Send Message
September 26th, 2023
Verified purchase

Easy to use software, great prices, great product.

Reason I chose this business:

Recommended from my sister.

Date of experience: September 26, 2023

Thumbnail of user derikn1
Minnesota
1 review
0 helpful votes
  • Send Message
May 4th, 2022
Verified purchase

Everything was produced and shipped very quick. It was accurate and was very pleased with the ordering

Date of experience: May 4, 2022

Thumbnail of user revar8
Wisconsin
2 reviews
0 helpful votes
  • Send Message
September 17th, 2022
Verified purchase

It is what I wanted, the quality is good. The color is good. Like I said it was what I was looking for.

Reason I chose this business:

In looking for rhe 20th birthday invitations, I liked what I found and choose at Zazzle

Date of experience: September 17, 2022

Thumbnail of user carlosm840
New York
1 review
0 helpful votes
  • Send Message
May 19th, 2022
Verified purchase

Delivery was super fas with the premium deli ery option definitely a site to go to if you need stuff in a few days

Date of experience: May 19, 2022

Thumbnail of user ironsidel
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
July 9th, 2023
Verified purchase

Great experience. Fast turn around and fast shipping.

Date of experience: July 9, 2023

Thumbnail of user ironsidel
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
July 9th, 2023
Verified purchase

Great experience. Fast turn around and fast shipping.

Date of experience: July 9, 2023

Thumbnail of user graceb621
Michigan
2 reviews
0 helpful votes
  • Send Message
May 23rd, 2023
Verified purchase

Easy and enjoyable, and they turned out beautifully.

Reason I chose this business:

Was recommended

Date of experience: May 23, 2023

Thumbnail of user graceb621
Michigan
2 reviews
0 helpful votes
  • Send Message
May 23rd, 2023
Verified purchase

Easy and enjoyable, and they turned out beautifully.

Reason I chose this business:

Was recommended

Date of experience: May 23, 2023

Thumbnail of user julies3087
Arizona
1 review
0 helpful votes
  • Send Message
September 14th, 2023
Verified purchase

Received product earlier than expected. Product was more then I expected.

Date of experience: September 14, 2023

Thumbnail of user jessicav1133
Illinois
1 review
0 helpful votes
  • Send Message
October 18th, 2023
Verified purchase

Perfect! It came so quickly, I appreciate it so much!

Date of experience: October 18, 2023

Thumbnail of user aprila351
New York
3 reviews
0 helpful votes
  • Send Message
August 3rd, 2023
Verified purchase

Got my shirt and it looks and fits amazing! Got my magnets. Love them!

Very fast response!

Reason I chose this business:

Best products and service around!

Service

Date of experience: August 3, 2023

Thumbnail of user karenw2578
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 2nd, 2022
Verified purchase

Did the invitations for my daughter's bay shower. Was very pleased with the results and quick delivery. Came a week before the stateddeliveru daye

Reason I chose this business:

Design of invitations

Date of experience: May 2, 2022

Thumbnail of user destiniew4
Oklahoma
1 review
0 helpful votes
  • Send Message
July 26th, 2022
Verified purchase

These came in so fast and were adorable! My fiance had custom crds made to ask his friends to be groomsmen in our wedding!

Reason I chose this business:

Saw good reviews online and liked the look of the product from the ad.

Date of experience: July 26, 2022

Thumbnail of user douglasc918
Oklahoma
1 review
0 helpful votes
  • Send Message
November 18th, 2023
Verified purchase

Shipping was great and my business cards where right on. Thank you

Reason I chose this business:

Looked like a very reputable company

Date of experience: November 18, 2023

Thumbnail of user arturoh58
California
1 review
0 helpful votes
  • Send Message
February 9th, 2023
Verified purchase

Simple and very effective, very please with the service and quality of the product

Date of experience: February 9, 2023

Thumbnail of user tiffanyg533
New Jersey
1 review
0 helpful votes
  • Send Message
November 17th, 2023
Verified purchase

They were great! Everything was on time & turned out wonderful!

Date of experience: November 17, 2023

Thumbnail of user kathrinl3
Michigan
1 review
0 helpful votes
  • Send Message
November 17th, 2023
Verified purchase

Super fast and I love it. No issues at all. Thank you

Reason I chose this business:

Heard about it from a co worker

Date of experience: November 17, 2023

Thumbnail of user whitneyo45
Iowa
1 review
0 helpful votes
  • Send Message
November 17th, 2023
Verified purchase

Very Smooth and fast delivery. Would recommend again!

Date of experience: November 17, 2023

Thumbnail of user jackier534
Louisiana
1 review
0 helpful votes
  • Send Message
September 25th, 2023
Verified purchase

The whole experience was great. The ordering to the end product.

Date of experience: September 25, 2023

Thumbnail of user eddreap
Texas
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

Some of the font was changed on the invitation that I ordered. The font is unreadable on the invitation.

Reason I chose this business:

Because of the many choices available.

Date of experience: August 9, 2022

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Eddrea,

I am so sorry to hear about the incorrect font on your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.

I look forward to assisting you further!
Thank you,
Katie Ann

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

How do I know I can trust these reviews about Zazzle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Zazzle?