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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user hannahh551
Illinois
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

They shipped fast!
Resonantly priced
Came out as planned

Date of experience: January 23, 2023

Thumbnail of user fernandor309
Georgia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Great products and excellent service fast delivery

Reason I chose this business:

Find out that they have a good service

Date of experience: February 1, 2023

Thumbnail of user micheleh695
Kansas
2 reviews
0 helpful votes
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January 30th, 2023
Verified purchase

The invites came early and are exactly how we pictured them.
Thanks.

Reason I chose this business:

Options options options

Date of experience: January 30, 2023

Thumbnail of user meagang51
Maine
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

My cards came in exactly how I imagined them they were perfect

Date of experience: January 30, 2023

Thumbnail of user kimberlyb1220
Illinois
2 reviews
0 helpful votes
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November 21st, 2022
Verified purchase

Needed some stickers to hand out. Ordered them from Zazzle. They came very quickly. Everything was perfect.

Reason I chose this business:

Tried them once from a search and they sis a good job. I'm a repeat customer.

Date of experience: November 21, 2022

Thumbnail of user artw96
Florida
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Super product! High quality card stock and printing.

Reason I chose this business:

Friend used the product and recommended it.

Date of experience: June 6, 2023

Thumbnail of user kelliej75
South Dakota
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Awesome fast and perfect. The shower invites were so nice

Date of experience: June 5, 2023

Thumbnail of user krystala84
California
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Got here faster than expected and looks beautiful.

Reason I chose this business:

Instagram ad

Date of experience: June 5, 2023

Thumbnail of user dianeb2782
New York
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Received in a timely fashion as expected. Thank you!

Date of experience: June 5, 2023

Thumbnail of user sofiag101
New York
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

I love my order! The paper was great quality and good colors!

Date of experience: January 30, 2023

Thumbnail of user nancyh840
New Jersey
1 review
0 helpful votes
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June 22nd, 2020

My order was never delivered and no one answers their customer service phone! I've tried many times to reach this company

Date of experience: June 22, 2020

Thumbnail of user delindab3
New Jersey
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

I liked the variety 7 ease at personal designing. Good value

Reason I chose this business:

Came up on my google search:-)

Date of experience: January 30, 2023

Thumbnail of user jessicag2065
Ohio
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

Everything arrived timely and beautiful! Exactly as I ordered.

Reason I chose this business:

I use them for everything!

Date of experience: January 30, 2023

Thumbnail of user dawnp684
Delaware
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

I ordered save the date cards. They arrived as promised.

Reason I chose this business:

Price and selection.

Date of experience: January 30, 2023

Thumbnail of user morganq32
South Carolina
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

The invitations were good quality and fast delivery.

Date of experience: January 30, 2023

Thumbnail of user lisag2958
Washington
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

Step-by-step process and very easy to customize your own Order.

Reason I chose this business:

Ease of use

Date of experience: January 30, 2023

Thumbnail of user richardf2111
California
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

Cards were delivered earlier than expected. Excellent service

Date of experience: January 30, 2023

Thumbnail of user jenniferm5343
Tennessee
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Beautiful invitations and fast shipping! Will use again.

Reason I chose this business:

Friend recommended

Date of experience: May 2, 2023

Thumbnail of user annf664
New York
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

The invitations were easy to make and look great! Delivery was quick Positive experience with this vendor.

Reason I chose this business:

Zazzle black member

Date of experience: July 30, 2022

Thumbnail of user joshuag647
California
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

These Pride pronoun buttons are sharp, with a fun rainbow motif & lettering. Best I've seen! I will buy more to give as gifts.

Reason I chose this business:

Unique design

Date of experience: July 30, 2022

Thumbnail of user deborahs2872
Minnesota
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Great selection of baby shower invites. Very easy to personalize, too! The quality is top notch!

Date of experience: March 16, 2023

Thumbnail of user desireed159
Washington
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

It serves its purpose, easy to use, received all items quickly- every time.

Reason I chose this business:

Company choice

Date of experience: September 14, 2023

Thumbnail of user emmab883
Emma B.
Indiana
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

My package came in but thought shipping was pricey

Reason I chose this business:

Didn’t know where else to get a stamp from

Date of experience: August 12, 2023

Thumbnail of user kenziew18
Michigan
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

They arrived in a timely manner and are beautiful. Definitely recommend getting your wedding invitations from here!

Date of experience: June 4, 2022

Thumbnail of user annas1765
New York
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Looks exactly like the product on your website and very easy to personalize. Delivered ahead of promised date too!

Reason I chose this business:

Liked your choices and that you use local artists. Also company is in the USA

Date of experience: September 2, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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