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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user katashiaw
Arizona
1 review
0 helpful votes
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June 19th, 2023
Verified purchase

I give this site stars. Inexpensive, good quality and no issues with shipping!

Date of experience: June 19, 2023

Thumbnail of user elainew514
New Jersey
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Good experience! Easy ordering. Item arrived early.

Date of experience: February 20, 2023

Thumbnail of user evelyv
Maryland
1 review
0 helpful votes
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February 21st, 2023
Verified purchase

The invitations came out so beautiful! I loved them

Reason I chose this business:

After some research i found these were the best price with really nice templates i found exactly what i needed and such good quality too!

Date of experience: February 21, 2023

Thumbnail of user mayal74
Pennsylvania
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Good. No problems, got what I wanted.
Stop making ppl enter 50 characters

Date of experience: February 17, 2023

Thumbnail of user haleyh151
West Virginia
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Great quality. Just what I was looking for! Thank you!

Date of experience: February 20, 2023

Thumbnail of user philf127
Washington
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

The invitations turned out perfect! High quality. Very happy.

Reason I chose this business:

Happy with prior orders from Zazzle.

Date of experience: February 20, 2023

Thumbnail of user cathlynb2
California
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

The order came quickly. They were perfect and I mailed them out today.

Reason I chose this business:

I used Zazzle before

Date of experience: May 12, 2023

Thumbnail of user carolc2577
New Jersey
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Super cute and excellent quality. I would recommend highly.

Date of experience: February 20, 2023

Thumbnail of user lynnea120
Massachusetts
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

The invitations are perfect! Ordering was so easy and they were delivered sooner than expected. Thank you!

Reason I chose this business:

Previous customer

Date of experience: August 18, 2022

Thumbnail of user cruzf18
Massachusetts
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

They came out perfect for my daughters first birthday party invitations. Extremely satisfied with the purchase.

Reason I chose this business:

Great options

Date of experience: August 17, 2022

Thumbnail of user annerysc
Florida
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Very pleased with the overall experience. Really loved how organized and detail my package arrived. Thank you!

Reason I chose this business:

Like what I saw and the many options offered.

Date of experience: August 18, 2022

Thumbnail of user christinah1130
California
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

It was really easy to design an invite. They came quickly and the end product is beautiful. I'll definitely use this site again

Date of experience: August 18, 2022

Thumbnail of user gloriar713
California
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

I really like this because is was super easy to create it.

Date of experience: August 30, 2023

Thumbnail of user kiml1261
North Carolina
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

My business cards turned out great! And the quality was nice! Thanks

Date of experience: August 29, 2023

Thumbnail of user marcusr273
Wisconsin
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Delivery smooth updates provided throughout order. Looking forward to future purchases

Date of experience: August 29, 2023

Thumbnail of user aliciah499
Indiana
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Invites looked awesome! Great product! Fast & easy!

Reason I chose this business:

Google - & 4.7 stars

Date of experience: August 29, 2023

Thumbnail of user jamesd3102
Pennsylvania
2 reviews
0 helpful votes
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August 29th, 2023
Verified purchase

Had a great experience with zazzle I recommend it to everyone

Reason I chose this business:

I liked th were reviews

Date of experience: August 29, 2023

Thumbnail of user marcd393
Pennsylvania
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

My experience was great thanks. I loved the buttons we ordered!

Date of experience: August 29, 2023

Thumbnail of user paulap799
California
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Easy to use website. Delivery on time. Overall very satisfied

Reason I chose this business:

Liked the designs

Date of experience: June 21, 2023

Thumbnail of user robynh190
Nebraska
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

Thank you! Great experience. Fast and accurate! It's also fun to shop for other items that might fit with our "theme."

Date of experience: May 10, 2022

Thumbnail of user laurap2008
Oklahoma
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

Loved the design, quality, and speed of delivery! Thanks much!

Date of experience: June 23, 2023

Thumbnail of user christinaw859
Florida
2 reviews
0 helpful votes
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June 23rd, 2023
Verified purchase

Easy to use website! Received finished invitations on time! Love the way they turned out.

Date of experience: June 23, 2023

Thumbnail of user jamesm8285
Sweden
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Over priced shipping on such small items. Good item

Reason I chose this business:

Random internet search

Date of experience: February 20, 2023

Thumbnail of user tatianam141
South Carolina
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Stickers look great! Delivery was just as described

Reason I chose this business:

I purchased from you previously

Date of experience: September 26, 2023

Thumbnail of user megans1281
Illinois
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Turned out perfect! Shipping was quick. Envelopes included is just convenient!

Reason I chose this business:

Sale. Easy to customize and ship.

Date of experience: September 26, 2023

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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