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Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
I would definitely use Zazzle again. My order came in 2 days after i placed it. I couldn't be any happier
Date of experience: April 8, 2022
I love zazzle but ran into a real problem. I ordered printed shower invitations on March 5th. I also placed two other personalized orders later in March. Orders #2 & 3 arrived within 5 days or so no problem. The first orders status remained in the making mode for over two weeks. After two calls to customer service several days apart it appeared that tgevirder would be completed and shipped expedited 1-day service. It left the warehouse before 8am on a Friday and didnt arrive until 9pm in Monday, 3-weeks after the order for 35 invitations was made. Webe lost a week of lead time for the shower. The first zazzle customer service rep should have stayed on the case after my first call. Todays rep was very helpful.
Zazzle Mgt. I tried to get an eta today from on trac but the rep couldnt get into the screen for my tracking number because zazzle has conditioned its contract to deny customers access. Instead on trac must refer customers back to zazzle. Zazzle was unable to provide an eta or call out to get the info readily available. On trac residential deliveries close of business is 9pm. My package arrived at 8:52 pm. On trac was capable of providing me an eta, but couldnt because of your policy which further frustrated my experience. Please consider changing this policy. I gave zazzle a 4-Star rating because the last rep I spoke to, Robert, was very helpful today. And my other orders went very well. Thx
Date of experience: March 26, 2018
Still waiting for some cards i ordered, mabe i can use them next 20th anniversaty i have... oh no wait its never going to come again. Thanks zazzle
Date of experience: October 25, 2010
I was able to upload six photos to my card, put information on the front and back in order to promote my online business. The cards turned out great!
I had used Zazzke in the past for wedding invitations.
Date of experience: July 18, 2022
I was completly satisfied with my order. I have purchased other items from Zazzle and was never dissatisfied. I will continue to be a customer.
Date of experience: June 22, 2015
OK but wished you had added "Street" behind my 1117 15th address. 1117 15th Street. It was not on my printed cards to mail out.
Date of experience: August 14, 2022
We ordered thank you cards for our wedding and when we received them we couldn't have been more happy! They were just what we wanted!
Date of experience: June 12, 2022
Very easy to shop on site. Easy to upload pics. Beautiful frame arrived quickly! Great quality &price! Highly recommend Zazzle!
It has large inventory, great personalization, great prices!
Date of experience: June 24, 2022
Fast order-I ordered first thank you cards from truly enchanted-better quality, actual folded cards but they couldn't expedite fast enough.
Expedited shipping
Date of experience: September 12, 2022
We uploaded what we wanted and selected the size and type of paper. It was here immediately! I love efficiency!
Friend suggested
Date of experience: November 19, 2022
I couldn't get a code to work but the representative I chatted with helped me complete the order, thank you!
Date of experience: April 11, 2018
Very happy about the purchase! Using this for my fiancé's 50th birthday party. Excited to send them out to the family and friends.
Date of experience: July 23, 2022
Took my money then straight up told me they were not printing my tees, even though they had my money, and that I could suck it. Total dbags.
Date of experience: November 30, 2021
I got my order in a tim ely manner and in excellent condition and will definitely visit this site and make more purchases in the future.
Juneann, SC
Date of experience: December 7, 2011
The process of designing and ordering our invitations was so easy. The quality of the invitations is really good as well. THANK YOU.
Googled a theme and you had great choices!
Date of experience: April 25, 2022
The design was adorable but the quality left much to be desired. I 100% wish i would have upgraded or have choosen different paper.
Date of experience: May 21, 2022
Hi Whitley,
We are very sorry to hear you weren't happy with the invitations you received, we do of course want you to love your purchase! As such, we've reached out to you directly via email so that we can offer some resolutions!
Thank you,
Ryan
I was worried I wouldn't get my order in time for the day I wanted to wear it but it arrived three days early!
They have great customer service and great products.
Date of experience: September 2, 2022
Very happy with the quality of the invitation. Gave a 4 star rating because I was shorted on the envelopes. Everything else was great.
The variety of matching products and the ease of use in creating my custom invitation.
Date of experience: August 3, 2022
Ordering is easy and the delivery was fast. This is the 8th year I've ordered Halloween party invitations and they always turn out great!
Huge selection of party invitations.
Date of experience: October 10, 2022
When I received the invitations they were not completely cut. Their were sides that still had white on them where they weren't cut off
Loved the style of the invitation
Date of experience: June 9, 2022
Item arrived amazingly fast. Love it. I couldn't believe when my pillow arrived less than a week after I placed my totally custom order
I chose Zazzle because this item was MADE IN USA!
Date of experience: August 21, 2022
Choosing a design was easy, as well as customizing it. The turn around time was much faster than I expected. The product was correct and very pretty.
I saw it had great reviews.
Date of experience: November 8, 2022
The invitees I ordered were perfect for my 1 year olds b-day. I liked the discounts as well. Only downside was the amount I paid in shipping
Date of experience: June 5, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Zachary,
We can be contacted at social@zazzle.com where we are eager to investigate this.
Thank you,
Ryan