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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
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Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
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Reviews (10,622)

Rating

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Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user anitad316
New York
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

I will order again frim your company. I was very happy with the outcome of the card the price and how fast I received it

Date of experience: August 14, 2022

Thumbnail of user hollyg316
Nevada
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

I was able to find what I was looking for in the size I wanted it. Thank you. I plan to decoupage these papers on some furniture I am painting.

Reason I chose this business:

They had the selection I was looking for.

Date of experience: June 14, 2022

Thumbnail of user kandicep5
Nevada
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

There was the name Kimberly hardcoded in the "... is registered at... line on the invites. That is an BIG issue.

Date of experience: July 18, 2022

Thumbnail of user dianes2175
Illinois
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I ordered these invitations for my husband's 60th birthday. They came very quickly and they were everything I expected and more.

Date of experience: August 1, 2022

Thumbnail of user michaelk16
Illinois
1 review
2 helpful votes
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March 16th, 2012

I love working on and ordering from Zazzle. It's ease of use and efficient posting of designd and shipping of merchandise is very refreshing

Date of experience: March 16, 2012

Thumbnail of user suzanm55
Wisconsin
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Fabulous to find Cherokee syllabary fabric and mugs! Easy to navigate and order. Thanks for being there.

Date of experience: September 2, 2022

Thumbnail of user kathyg157
Oklahoma
1 review
0 helpful votes
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April 10th, 2018

Aiofe, was a great help was very patient! And even though I was very upset about the mix up, I feel zazzle fixed it!

Date of experience: April 10, 2018

Thumbnail of user tinaa461
New Jersey
1 review
0 helpful votes
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March 30th, 2022
Verified purchase

Easy and the. End result was precious. My order was received quickly and lots of customizable options

Service
Value
Shipping
Returns
Quality

Date of experience: March 30, 2022

Thumbnail of user carolinaa105
New Mexico
1 review
0 helpful votes
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October 15th, 2022
Verified purchase

Meh, doublesided invites were what we wanted, it was difficult to figure out how to do the set up. Ended up with almost what we wanted

Reason I chose this business:

Friend sent me a 40% off coupon and her invites were spectacular!

Date of experience: September 15, 2022

Thumbnail of user marisad59
Massachusetts
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

The order was placed in guaranteed by the 25th they received it much earlier than that and it was beautiful

Date of experience: July 18, 2022

Thumbnail of user janessac5
North Carolina
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

The site was very easy to maneuver. I love the photo invitation option. I would've preferred an option for gloss.

Reason I chose this business:

This was first on the Google search results.

Date of experience: August 6, 2022

Thumbnail of user brendac1732
California
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

The cards that I received are excellent. I couldn't be more pleased with them. I will definitely buy more stuff in the future.

Reason I chose this business:

I never heard of it before so I did some looking an liked what I saw

Date of experience: August 14, 2022

Thumbnail of user ashleyo295
New Jersey
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

Product delivered earlier than expected time. Happy with service and loveeee the quality of the product

Date of experience: April 28, 2022

Thumbnail of user adelaidaa3
Florida
2 reviews
0 helpful votes
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June 13th, 2022
Verified purchase

Needs a lot of maneuvering to to fit into the phone
The fit was not perfect. One corner did not get in all the way

Date of experience: May 14, 2022

Thumbnail of user ks29
Pennsylvania
1 review
1 helpful vote
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September 5th, 2012

Fairly easy to upload my own photo to use on a phone case. A bit pricey, but it's a nice sturdy case.

Date of experience: September 5, 2012

Thumbnail of user luciam1
California
1 review
1 helpful vote
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December 9th, 2011

I absolutely loved the holiday cards I ordered from Zazzle. I was very happy with the quality of paper and the ease of customizing my photo cards.

Date of experience: December 9, 2011

Thumbnail of user cheryla4
Georgia
1 review
2 helpful votes
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December 4th, 2011

I love the wide selection of products available to us. Especially the bumperstickers. The stickers I received were great!

Date of experience: December 4, 2011

Thumbnail of user maxiner2
Iowa
1 review
0 helpful votes
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September 26th, 2016

I loved the antique-book look 3-ring binders... exactly what I wanted... despite the difficulty I had in customizing them.

Date of experience: September 24, 2016

Thumbnail of user tupout1
Hawaii
1 review
0 helpful votes
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October 31st, 2022
Verified purchase

2nd time ordering from Zazzle and I love everything! It turns out awesome and just how I like it. Thank you Zazzle

Date of experience: October 31, 2022

Thumbnail of user jeannettec115
New York
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

I think the product was great but the cost of the shipping is too much, I had other things to get and I couldn't because the shipping cost

Date of experience: June 22, 2022

Thumbnail of user paulam1320
Pennsylvania
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Perfect! Bride is thrilled! Couldn't have asked for better invitations! Do you do wedding invitations?

Date of experience: May 21, 2022

Thumbnail of user aliced2
North Carolina
1 review
1 helpful vote
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January 25th, 2012

Very pleased with this website, sent a gift certificate and recepiant very pleased also. Nice and easy process.

Date of experience: January 25, 2012

Thumbnail of user laural1901
New York
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Quality is wonderful. I love my item. I felt it came very quickly. I couldn't be happier. I know my boyfriend is going to love it. (Gift)

Reason I chose this business:

It's was offeronline as one of the options I was looking for

Date of experience: June 16, 2022

Thumbnail of user hollyh614
Washington
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Easy to order and swift to receive. Sooooo much to choose from! I love everything I get from Zazzle.

Date of experience: July 4, 2022

Thumbnail of user mariaa2240
New York
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

It is a gift and it looks great for a 50th anniversary gift. I know the persons will love it and cherish it

Reason I chose this business:

Love all the clocks

Date of experience: July 3, 2022

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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