- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
Kathy solved my problem efficiently and pleasantly. Definitely improved my day!
Thank you Kathy!
Katheryne Aufill
Date of experience: November 6, 2017
Great quality hoodies and shirts. Logos are crisp, uniform, and quality. Silkscreen like on athletic wicking shirts. Great sales come up often.
Date of experience: October 21, 2018
The image on the shower curtain was low resolution and thus pixilated. The holes for the clips weren't grommets, and thus won't last long.
Product looked much nicer online.
Date of experience: September 23, 2022
Great personalizable novelty products! Keychains, mugs and tee-shirts. Great quality, great printing.
Tip for consumers:
Make sure the product looks ok in the pic before hitting "add to cart". You can make text/image bigger or smaller on the product.
Date of experience: January 16, 2015
Zazzle has so many different designs to chose from. I found the perfect one for my fiancé's 40th. It arrived sooner than expected!
Advertisement on google
Date of experience: July 3, 2022
Invitations to our munchkins birthday came fast and were even better than we expected. She's super excited for her 80s party!
Date of experience: May 21, 2022
Ordered invitations for my mothers 60th bday. They came two days earlier than expected and are of great quality. Very pleased!
Date of experience: May 13, 2022
THIS IS THE WORST COMPANY IN THE WORLD. THEY HAVE COST ME THOUSANDS OF DOLLARS AS A NEW BUSINESS AND NEVER ANSWER THE PHONE OR RESPOND TO EMAILS. YET WHEN I TRIED TO USE MY COMPANY NAME THEY QUESTIONED IT FOR COPYRIGHT INFRINGEMENT. I VERIFIED IT IS MY NAME, SO WHEN I ADDED THE LOGO TO THE NAME THEY CANCELED MY ORDER UNTIL I VERIFIED IT, I HAD ALREADY DONE SO. THEN THEY HAD THE NERVE TO ASK WHAT KIND OF BUSINESS IT IS AND IF I HAD A WEBSITE, WHEN MY BUSINESS CARD WITH SAID WEBSITE WERE IN THE SAME DAMN ORDER! I HAVE WAITED OVER A MONTH FOR MY LABELS FOR MY NEW CANDLE AND BEAUTY PRODUCT COMPANY, MISSSING OUT ON MY ENTIRE HOLIDAY RETAIL SEASON. EMAILS GO UNRESPONDED, PHONE LINE IS BUSY I CAN NEVER GET THROUGH. THE SHIPPING SAID 4-7 DAYS AFTER PRODUCTION AND TRACKING SAYS DEC 29TH, OVER A MONTH AFTER THE ORIGINAL ORDER. I HAVE SPENT OVER A THOUSAND DOLLARS, AND LOST HUNDREDS BY NOT HAVING MY PRODUCT READY IN TIME, THEY SHOULD BE SUED OR PUT OUT OF BUSINESS BEFORE THEY SCREW UP OTHER BUSINESSES. WORST EXPERIENCE OF MY LIFE!
Tip for consumers:
STAY AWAY!! PRODUCTS NOT WORTH THE UTTER LACK OF CARE OR CONCERN FOR THEIR CUSTOMERS
Date of experience: December 20, 2014
I'm glad that i got the shirt fast and quick. I loved it && also my boyfriend did too
Date of experience: March 8, 2012
Out of all the online card shops, this is one that I order from again and again. Love it
Date of experience: May 14, 2012
I am still waiting for customer service to respond to my issue and it has been over a week.
NOONE HAS GOTTEN BACK TO ME YET
Date of experience: June 27, 2022
Hi Karlin,
A member of our team reached out on 06/24 to confirm your refund! Should you need anything more, we can be reached at social@zazzle.com!
Thank you,
Ryan
Loved the way my Photo turned out! Looks amazing on my wall and I can't wait to order more!
Date of experience: February 4, 2016
Very nice and ease of use. I only wish there was a size between 1 1/2 " and 3"
Date of experience: November 19, 2022
Always impressed that the products are IDENTICAL to what i order. Shipping is so fast and I love it!
Date of experience: August 26, 2022
My wedding invitations are horrible
Blurry
Cheap
Looks like a post card
Please do not purchase anything from this company
Tip for consumers:
My wedding invitations are horrible
Blurry
Cheap
Looks like a post card
please do not purchase anything from this company
Products used:
Invitations
Date of experience: September 19, 2022
Hello Camilla,
I am so sorry to hear about your order arriving blurry and not how you expedited. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann
So far I've had an amazing experience with ZAZZLE! I'll be doing business with Zazzle for a long time to come!
Date of experience: April 16, 2012
My order got here before the estimated date and it was easy for me to edit the card
Date of experience: May 4, 2022
Very pleased with the mug. Bought as a gift and I'm sure she will like it a lot.
Date of experience: October 2, 2022
I love these super cute invitations! They were sent quickly, I received them 5 days ahead of sched
Date of experience: October 15, 2022
I did all my holiday shopping and other shopping. This is the best site ever... they are great..
Date of experience: January 6, 2014
The cards I bought were beautiful and unique and I'm sure all of my friends thought so too.
Date of experience: December 20, 2011
Very easy to order and received them in a few days.
I was very pleased with the invitations.
Liked the samples I saw online.
Date of experience: September 12, 2022
Loved the invitations! Amazing quality and zip shipping had them at my door in no time at all!
Google search gone right!
Date of experience: July 3, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Caroline. We apologize for the issues you had with your order. Could you please send us a private message with your order details? We will have our CS team assist you. Thank you.