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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user michelles3507
California
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

It was easy to customize my postcards. I love how they turned out. My order arrived quickly!

Reason I chose this business:

Had a postcard design I liked

Date of experience: September 4, 2022

Thumbnail of user christopherh1640
Virginia
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

Love the quality of these items but I wish there was some way to customize the back.

Date of experience: September 11, 2022

Thumbnail of user marissaj51
Illinois
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

The ordering and customization process was super easy and I'm so glad to have ordered from here

Date of experience: May 18, 2022

Thumbnail of user lourdesg59
New York
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

The order wa as timely and exactly what I wanted. I will definitely be a return customer

Reason I chose this business:

I've used Zazzle in the past and was very satisfied.

Date of experience: September 5, 2022

Thumbnail of user johnz1241
Florida
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

The card looked great and the delivery was fast. I am sure my wife will love it.

Date of experience: May 21, 2022

Thumbnail of user jonathanh1062
Kentucky
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

The invitation turn out great! Just what we were looking for. We received them in a timely.

Date of experience: September 5, 2022

Thumbnail of user annes1333
Puerto Rico
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

They turned out great! Thank you so much!
I will definitely use you again for future parties.

Reason I chose this business:

My daughter-in-law to be recommended your site to me

Date of experience: September 2, 2022

Thumbnail of user heatherc1356
Michigan
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

I am very happy with my purchase, and the package arrived earlier than the expected delivery date!

Reason I chose this business:

It was easier than creating something of my own on a computer for my daughter's birthday party invitations

Date of experience: October 13, 2022

Thumbnail of user victorias1101
Tennessee
1 review
0 helpful votes
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September 28th, 2022
Verified purchase

My order came when it was supposed to and my baby shower invites looked beautiful! Thank you.

Reason I chose this business:

The different options available and the price point

Date of experience: September 28, 2022

Thumbnail of user irmaq7
Illinois
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

My order is wrong and the company did not catch it now I have to reorder it.

Date of experience: May 26, 2022

Thumbnail of user admins4
California
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

We use Zazzle for all our printing needs. Great projects. Fun and easy to use. Fast shipping.

Date of experience: June 14, 2022

Thumbnail of user rachelr764
Louisiana
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

Loved! So cute and perfect for what I wanted! So excited to give this as a gift

Date of experience: May 10, 2022

Thumbnail of user arturop44
Florida
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

Easy to use site. The price was right and I received the items on time. Thank you.

Reason I chose this business:

Saw it online

Date of experience: May 25, 2022

Thumbnail of user andew2
Florida
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

My order came before I was expecting it and they were beautiful. I am thrilled with them

Reason I chose this business:

A friend recommended

Date of experience: November 19, 2022

Thumbnail of user cherylp897
North Carolina
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

The Navy card that I ordered for my son, is beautiful, and was just the perfect text.

Reason I chose this business:

I liked the card I saw.

Date of experience: July 23, 2022

Thumbnail of user reneb222
Utah
2 reviews
0 helpful votes
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September 12th, 2022
Verified purchase

Order a couple of things for the Welcome bags for my daughter's wedding and all was/is fine!

Reason I chose this business:

Chap stick
Bag tags

Date of experience: September 12, 2022

Thumbnail of user angelicar291
Colorado
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Very happy with my order! I was not expecting delivery so soon but I am pleasantly surprised!

Date of experience: July 31, 2022

Thumbnail of user danielleg567
Virginia
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

It was so easy to do and I got them right away. I absolutely love the invitations.

Date of experience: July 31, 2022

Thumbnail of user donnaw1985
Indiana
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

It was easy and all instructions were found. I am so happy with the product and cost.

Reason I chose this business:

Found on internet

Date of experience: July 26, 2022

Thumbnail of user carriej160
Tennessee
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

They came on time, only complaint I have is that the back of every invitation is smudged.

Date of experience: June 4, 2022

Thumbnail of user josiem98
Michigan
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

The invites I received are SO cute I love them! And they came way sooner than expected!

Reason I chose this business:

The designs were great and reasonably priced

Date of experience: September 21, 2022

Thumbnail of user margarets1687
Illinois
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Buying these invites was easy and when received they were everything I had hoped they would be.

Reason I chose this business:

Had the theme I wanted

Date of experience: August 1, 2022

Thumbnail of user arianaa48
Arizona
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Love Zazzle and all the options they have. I have done thank you cards to personal labels

Reason I chose this business:

They have a good esthetic for products

Date of experience: June 4, 2022

Thumbnail of user allanf115
Illinois
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

2 great items & super fast transaction. Thank you very much & would highly recommend this seller!

Date of experience: August 6, 2022

Thumbnail of user azellc1
Massachusetts
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

I like when everything, in 1 place. And the creating is easy. I will order more stuff.

Date of experience: May 8, 2022

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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