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Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
I love using Zazzle. It's very quick and easy. I have Zazzle Black so I don't have to worry about shipping prices, which is great because I've save over $200 a year not having to pay shipping. I use Zazzle for custom products, mostly cards, post cards, poster prints, and gift items. If I ever have a problem, like once I didn't get enough envelopes with the cards, I contacted customer service via email, and I got the envelopes sent a day later. Besides this, I've found that because of my loyalty to the company, I get more coupons and gift certificates than I can even use! I get about 2 times a month $10 gift cards from Zazzle, which I can use in conjunction with sale prices, and when something's half off and I have a coupon, I can basically purchase an item for a few cents. I just take it out of my Zazzle balance. And, then if I forgot I needed something else, like another Thank You card or more business cards, I just go back and order and I don't have to worry about paying shipping again and again. It's free throughout the year after I pay for Zazzle black. To me, it's totally worth it. If you don't need to use Zazzle a lot, then it might not be worth it. But if you are constantly buying things as gifts or for your business, I find it important to have Zazzle Black and to utilize the coupons to the full. I've sold a lot of Zazzle art prints, of which all my customers have been happy with the color, quality, prices, and shipping time. Also, the framing is done very well. I have a large 50x60 frame in my bedroom with a print from Zazzle. Mostly, however, I order cards because I do a lot of writing. And, I also like their stamps for special occasions. If you get them when they are sold for face value, it's a good deal. You get custom stamps without having to pay for the customization. I suggest loading up during that time. I do wish they had forever stamps, but we'll see if they add that in the future. Most products I've gotten are completely awesome, but again, I use coupons to the full and I get the products for well under their market price, so I'm always happy. Try Zazzle out. If you don't have the same experience with them, I am truly sorry. I've used Zazzle for years now and been completely satisfied with the shopping experience!
Date of experience: January 1, 2014
Once I found the design I liked, personalizing them was easy! They look great in person!
I wanted a Christmas pregnancy announcement themed card and they had the cutest ones!
Date of experience: November 14, 2022
I did the rush delivery and my invitations came the day that they were supposed to.
Past experience
Date of experience: May 1, 2022
My order came before the expected date and the product was just as I pictures. 10/10
Date of experience: September 2, 2022
Pretty straightforward, easy. Would do it again. Just filling space now to get to 50 characters.
Date of experience: June 24, 2022
Great site. I found some unique items. Lightning fast delivery, had my items in 2 days
Date of experience: October 17, 2013
The quality of the poster is perfect and better than I expected. Very fast shipping too.
Date of experience: May 3, 2022
Great overall. They came out beautiful! I love them so much! Exactly what I wanted (:
Cheap & nice
Date of experience: April 29, 2022
Needed our Christmas cards fast and received them fast! They came out so nice as well.
Word of mouth
Date of experience: December 21, 2022
They stamps look great, and arrived fast. Will order them again! God Job on my stamps!
Date of experience: April 7, 2014
I am a very happy customer! My items were shipped very quickly the work was beautiful!
Date of experience: March 29, 2012
They shipped the product very quickly and it was in excellent condition! I am very satisfied.
Date of experience: October 31, 2014
Was able to completely customize an ID for our child and everything was a perfect experience!
Date of experience: December 27, 2022
I find almost everything on this website! I online need the store for groceries these days!
Date of experience: August 7, 2015
The staff are very friendly and bend over backwards to help the customer make things right.
Date of experience: April 18, 2015
Easy to use platform it was a great experience. I will definitely use this website again
Found a template that I loved
Date of experience: July 13, 2022
The creator was able to change some of the wording upon request for me. It's perfect.
Beautiful designs
Date of experience: July 19, 2022
I just want to say thank they are very pretty and got my order pretty fast
Date of experience: May 1, 2022
Card was perfect and excited to send to the recipient. It came just as we expected.
Love the personalization options and variety.
Date of experience: November 24, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
