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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user chelseao55
Nevada
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

The process was so simple and the final project is amazing. Everyone loved them

Date of experience: June 24, 2022

Thumbnail of user lucib
North Carolina
3 reviews
1 helpful vote
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June 24th, 2022
Verified purchase

The cards came quickly and are perfect. The website Zazzle was easy to use.

Reason I chose this business:

I just happened to find it when looking on the internet for postcards of my town.

Date of experience: June 24, 2022

Thumbnail of user marilyng605
Virginia
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

They were perfect and exactly what I was looking for. They even came early!

Date of experience: May 3, 2022

Thumbnail of user stephanieb1093
Illinois
2 reviews
0 helpful votes
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April 29th, 2022
Verified purchase

Easy to create and shipping was fast! The pricing with a discount was great.

Reason I chose this business:

Cute selection

Date of experience: April 29, 2022

Thumbnail of user tatumm14
Maine
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

We just received our save the dates for our wedding, and they are perfect!

Reason I chose this business:

Affordable products, great quality, and assortment of styles.

Date of experience: June 24, 2022

Thumbnail of user laurap1746
Florida
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The shower invites were beautiful, I wish I would have ordered larger ones though.

Reason I chose this business:

Ordering was a breeze

Date of experience: October 1, 2022

Thumbnail of user brendas2173
South Carolina
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

We love them and very fast delivery. Thank you. We will use it again

Reason I chose this business:

We need the invitation fast and beautiful invitation.

Date of experience: September 17, 2022

Thumbnail of user rebeccamcgeet
Massachusetts
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

My cards look fabulous. Many thanks for the speedy delivery and the beautiful quality.

Reason I chose this business:

I am a repeat customer.

Date of experience: June 29, 2022

Thumbnail of user mikec141
Colorado
2 reviews
0 helpful votes
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December 25th, 2014

As someone who's both been buying from Zazzle for a while, and as someone who puts designs on Zazzle, I can confidently say that Zazzle is the BOMB.

Service
Value
Shipping
Quality

Date of experience: December 22, 2014

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Mike! Thank you for your kind words and feedback. We will be sure to pass along your message to our Team as well. Please don't hesitate to let us know if you need anything!

Thumbnail of user walters579
Colorado
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

I pleased with my purchase. It arrived swiftly - just in time for my travels.

Reason I chose this business:

I used a Google search and Zazzle came up.

Date of experience: June 27, 2022

Thumbnail of user kelliem189
New York
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

The ordering of the cards I ordered was an extremely easy experience. Thank you!

Reason I chose this business:

It was recommended to me from a friend.

Date of experience: September 19, 2022

Thumbnail of user stephanieh2046
Oklahoma
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

The site was so easy to use and we loved the product! Great job!

Reason I chose this business:

Time for delivery worked our schedule.

Date of experience: December 27, 2022

Thumbnail of user katieb742
New Jersey
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

The product came quick and it looked great! Would recommend to others to purchase

Date of experience: June 28, 2022

Thumbnail of user theresat556
Nevada
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

Better than I expected, and the quality is just what I was hoping for.

Reason I chose this business:

They make all my business cards

Date of experience: September 11, 2022

Thumbnail of user juliat378
Michigan
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

I was very happy with my purchase! Delivery was fast and accurate. Thank you!

Date of experience: July 3, 2022

Thumbnail of user erikam326
Illinois
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

I ordered invitations and I got them earlier then what it said very pleased

Date of experience: May 21, 2022

Thumbnail of user nkemg1
Alabama
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

I loved it. It was well done and the pictures came out as expected.

Date of experience: April 22, 2022

Thumbnail of user lindseym317
Texas
2 reviews
0 helpful votes
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December 6th, 2022
Verified purchase

Love the stickers we got from Zazzle! Perfect for business or just for fun!

Reason I chose this business:

Great prices and selection!

Date of experience: December 6, 2022

Thumbnail of user dulceh13
New Jersey
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

You all did a great job. Thank you so much, the signed is beautiful!

Date of experience: May 23, 2022

Thumbnail of user hollyt237
Massachusetts
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

The invitations were easy to personalize and they were delivered in a timely fashion.

Reason I chose this business:

Pretty options for invitations

Date of experience: August 31, 2022

Thumbnail of user jesusa192
California
1 review
0 helpful votes
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April 25th, 2022
Verified purchase

The invites are beautiful high quality and also thank you for the fast shipping

Reason I chose this business:

Used previously and every time provides satisfactory results

Date of experience: April 25, 2022

Thumbnail of user deborahn773
Wisconsin
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Great way to personalize invites! Will definitely use Zazzle again for future party/shower invites!

Reason I chose this business:

Flexible design of shower invites

Date of experience: May 26, 2022

Thumbnail of user catherineh842
Pennsylvania
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

I love them thank you, they were also here I no time at all

Date of experience: May 28, 2022

Thumbnail of user yaniraa9
Texas
1 review
0 helpful votes
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May 2nd, 2022
Verified purchase

I love the color of the letters! It's beautiful and perfect for play room!

Date of experience: May 2, 2022

Thumbnail of user peggyd343
South Carolina
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

I love the product and it came in very fast! I will reorder more.

Date of experience: November 19, 2022

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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