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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

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Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user michaelk1646
Texas
3 reviews
0 helpful votes
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June 5th, 2022
Verified purchase

I am very please with the cards. Color was great. I love them!

I had a coupon of 50% off and for some reason the order did not process. I called next day and the person I spoke to would not give me the same coupon. That was the only thing I felt was not right.

Service

Date of experience: June 5, 2022

Thumbnail of user christeld15
Massachusetts
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Great! Easy to navigate. Took a little longer to receive but all good.

Date of experience: June 5, 2022

Thumbnail of user cherylf636
South Carolina
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Peter rabbit invitations are the best and so easy to use the website

Reason I chose this business:

Used before return customer

Date of experience: August 2, 2022

Thumbnail of user judyf542
New York
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Was very impressed at how quick and efficient the service was. Thank you.

Reason I chose this business:

Google found my search for me

Date of experience: August 4, 2022

Thumbnail of user brookeh264
Florida
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Great invites! Quality was beautiful and i loved how i could customize them!

Date of experience: August 4, 2022

Thumbnail of user reneep348
California
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

I love the invites! They are the perfect blend of cute and elegant.

Date of experience: August 9, 2022

Thumbnail of user juliet1070
California
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Exactly what I expected,
I have used zazzle before.
Always a great product.

Date of experience: August 6, 2022

Thumbnail of user melanieb324
California
2 reviews
0 helpful votes
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May 7th, 2022
Verified purchase

Beautiful personalized card. Will definitely be back in order more in the future

Date of experience: May 7, 2022

Thumbnail of user tiffanyw550
Texas
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

I received my perfect card before my predicted arrival time! I'm beyond satisfied

Date of experience: June 11, 2022

Thumbnail of user dulcineah1
California
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

They came out absolutely beautiful! Great quality paper! It was hefty. Loved it!

Date of experience: May 8, 2022

Thumbnail of user kimberleyg64
North Carolina
1 review
0 helpful votes
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May 7th, 2022
Verified purchase

Beautiful card stock and and shipping was fast! Would definitely do business again!

Date of experience: May 7, 2022

Thumbnail of user mellisan5
Michigan
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Ordered wedding invitations and they turned out beautiful and was here super fast!

Reason I chose this business:

Had why I wanted

Date of experience: August 14, 2022

Thumbnail of user leonardoh41
Florida
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

It was easy and fast, i will recommend it to all my friends.

Reason I chose this business:

It was recommended by my sister who she used this service for her weading invitation.

Date of experience: August 14, 2022

Thumbnail of user debrac1164
Georgia
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

We are very pleased with the invitations as well
As your timely service

Reason I chose this business:

Price and variety

Date of experience: June 11, 2022

Thumbnail of user andream1334
New Jersey
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

These were fabulous! The colors were beautiful and actually arrived a day early!

Reason I chose this business:

Loved the available products

Date of experience: June 11, 2022

Thumbnail of user kathrynw468
New York
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Looks great I will order again form here
It was simple to order

Date of experience: May 9, 2022

Thumbnail of user kimberlyj1108
Texas
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

The invitations were easy to design, personal, and they were delivered very quickly!

Date of experience: September 23, 2022

Thumbnail of user susanb4674
North Carolina
2 reviews
0 helpful votes
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August 18th, 2022
Verified purchase

Easy to navigate Zazzle site & the quality of the cards are great!

Reason I chose this business:

Carries the products I wanted.

Date of experience: August 18, 2022

Thumbnail of user barbaras3470
North Carolina
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Everything went well and didn't have to wait long to receive the card.

Reason I chose this business:

I liked the cards.

Date of experience: August 18, 2022

Thumbnail of user davidm7972
New Jersey
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Fast delivery, quality was good and the designer system was easy to use.

Date of experience: August 14, 2022

Thumbnail of user cherylc1412
New York
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Site is arranged well and easy to navigate. Order processed quickly and accurately.

Date of experience: August 17, 2022

Thumbnail of user suzannec833
Minnesota
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Just what I needed to finish my Christmas cards. Just the right size.

Reason I chose this business:

Needed a fast return.

Date of experience: December 13, 2022

Thumbnail of user patc635
Pennsylvania
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Excellent job with the item. It was perfect and I really enjoy it

Date of experience: August 18, 2022

Thumbnail of user cynthiam2045
Maryland
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

Excellent, I was looking for Christmas ones for a July shower and their were lots of options!

Date of experience: May 12, 2022

Thumbnail of user brittanym594
Minnesota
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

Easy to customize the design. Timely shipping. Quality of the invitations is great!

Date of experience: May 12, 2022

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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