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Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
I was very impressed with the great product, it was precise and fast!
Found on google
Date of experience: August 25, 2022
Zazzle never disappoints! I can always count on Zazzle for all my needs!
Date of experience: August 26, 2022
I love the quality; however, I thought the card was supposed to have glitter and it did not.
Searching on google
Date of experience: June 18, 2022
I received my package on time and the invitations are beautiful and what I was expecting thank you!
I was told it was a good site to order from
Date of experience: June 24, 2022
Disappointed I was using this for a funeral and was not happy. My fault I should have realized
I don’t know
Date of experience: September 17, 2022
A little hard to fill out, there is no way to save, mid process, but turned out great!
Liked what I saw in the ads
Date of experience: November 21, 2022
Came in quick and great quality! Love them. They doesn't was beautiful and they were a good price
Loved design
Date of experience: May 31, 2022
The print is of great quality and I love the design, I can't wait to hang it up!
Date of experience: May 3, 2022
It was perfect and I'm happy with it. I will be ordering here again if I need to!
Date of experience: July 26, 2022
Loved the finished product although I would have preferred the company logo to not be on the back
Date of experience: July 24, 2022
I was able to select two lovely cards at your website. The entire process was easy to complete.
Because I have purchased cards in the past from Zazzle.
Date of experience: June 19, 2022
Exactly what I was looking for to advertise the type of birthday I was having at my house.
Card themes offered.
Date of experience: June 4, 2022
I love them they are so pretty. I'm so happy that y'all could help make my sunflowers happy.
Date of experience: June 7, 2022
They were amazing! They came out perfect and we can not wait to send them to our families!
I was charged twice
We’ve used before and it was amazing so we chose to use again
Date of experience: October 10, 2022
They were just as described and I am happy with the look and overall quality of the invitation
Good reputation.
Date of experience: June 11, 2022
Perfect for what I needed it for. Thanks to the seller for quickly turning around a custom item.
Only place I could get exactly what I needed due to it being custom.
Date of experience: August 17, 2022
I was skeptical at first but the id card i purchased turned out even better than I expected
I don't know
Date of experience: August 24, 2022
I would not recommend this site to anyone. I ordered 4 different items for a baby shower (coming up in February). I ordered stamps, thank you cards, the invitations, and a book card, 50 of each costing me over $300. I ordered all these items as a set on the 10th of December. 2 days later I got the email that they were all shipped and would be arriving on the 19th-22nd. Great! Well come the 19th I received the "thank you cards, and stamps" Not the actual invitations and book cards that go with them. I dont need the thank you cards or stamps till after the baby shower in February. So I go online to track the items as I received a note all these items were shipped separately. So I looked online and saw all these items were shipped from separate manufacturers and the invitations were "pending acceptance" at a post office and had been sitting there since the 15th. I emailed customer service at Zazzle on the 22nd and expressed my disappointment and frustration. They responded on the 23rd and told me they would "re-send" my order to production and have it sent to me "with a courrier service as an act of good will" and that I would be receiving my invites "sooner than expected." Well here I am, 2 1/2 weeks after I ordered these invites and still nothing but thank you cards and stamps. For spending over $300 on this site you would think they could at least get their items to the customer. I dont have time to sit here and wait. Working as a PT in the healthcare field I see multiple patients throughout the day, I will be sure to spread the word about what a scam this site is. If these invites dont arrive by the 30th I want my money back.
Date of experience: December 27, 2017
Hello Rachel,
I am so sorry to hear that you have not received your replacement invitations and book cards yet. This is definitely not the type of service we want to be known for, and I truly apologize.
I will be reaching out to you via email to further assist you.
Thank you for your continued patience,
Tram
Very nice variety of products and very easy to shop on Zazzle
Date of experience: May 21, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Yvonne,
I am so sorry to hear you were not satisfied with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Craig