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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,102
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Easy Navigation and Quick Results”

Ramona K.
12/20/24

I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Poorly made Christmas card.”

Steve O.
12/30/24

I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.

Date of experience: 12/20/24
See critical reviews

Reviews (10,622)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (951) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (124) delivery time (57)
Thumbnail of user susiek84
South Dakota
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

Easy to order and many cards to choose from.
Very nice selection.

Reason I chose this business:

Suggested by a friend

Date of experience: September 11, 2022

Thumbnail of user kimberlyh1797
Ohio
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

Easy to edit and personalize, arrived delightfully early and were picture perfect!

Date of experience: September 11, 2022

Thumbnail of user yasminc42
Wisconsin
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

I am happy with my invitation and I enjoyed exploring the website.

Reason I chose this business:

It’s what I found online.

Date of experience: July 3, 2022

Thumbnail of user myrlinh
Florida
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Very pleased with the quality of the item, just what I expected.

Date of experience: May 21, 2022

Thumbnail of user daniellen270
Texas
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

Great experience and items arrived on time and too my expectations. I'm

Date of experience: April 22, 2022

Thumbnail of user emmanuela234
California
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The picture and colors are dark, and not as high quality as I expected. So, it's ok.

Reason I chose this business:

Recommended by a friend

Date of experience: October 1, 2022

Thumbnail of user carolynw819
New Jersey
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

The custom thank you cards were perfect. Loved the paper texture. Quality!

Reason I chose this business:

I ordered my invites for you. Then I ordered my thank you cards with photo.

Date of experience: May 24, 2022

Thumbnail of user sildas1
Georgia
1 review
0 helpful votes
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September 18th, 2022
Verified purchase

I would recommend, is easy, is faster, and at a good price

Date of experience: September 18, 2022

Thumbnail of user anas638
Georgia
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

The badge was exactly what I needed for my staff. I will order again in the future.

Date of experience: October 10, 2022

Thumbnail of user peggyb546
Pennsylvania
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

The website was easy to use and the cards were delivered quickly.

Date of experience: May 27, 2022

Thumbnail of user clarissag33
Florida
1 review
0 helpful votes
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April 25th, 2022
Verified purchase

The card came 2 days after I ordered it and it looked exactly how it did online.

Date of experience: April 25, 2022

Thumbnail of user kerryh259
Pennsylvania
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

Invitations look great; website was fun to use and delivery was prompt.

Date of experience: April 7, 2022

Thumbnail of user natalieb681
Washington
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

The invitations were delivered fast and they were exactly what I wanted.

Reason I chose this business:

Great prices

Date of experience: July 18, 2022

Thumbnail of user nachellem1
Utah
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

Ordering my invitations were quick and easy. The end result was just as beautiful as the pictures.

Reason I chose this business:

I liked the invitation I chose.

Date of experience: May 28, 2022

Thumbnail of user hallieg19
Texas
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

Easy to use and several varieties to choose from. Fastness of service

Date of experience: May 28, 2022

Thumbnail of user sherryf262
Texas
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

Very pleased with my order and the experience! My invites were perfect!

Reason I chose this business:

Excellent reputation!

Date of experience: April 28, 2022

Thumbnail of user belindar151
Michigan
1 review
0 helpful votes
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April 25th, 2022
Verified purchase

The experience was transparent, easy to work through and place the order.

Reason I chose this business:

The quality and variety of cards I was looking for.

Date of experience: April 25, 2022

Thumbnail of user jennaw164
Kansas
1 review
0 helpful votes
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October 11th, 2022
Verified purchase

Everything was great I had no issues with my order and the invitations I ordered looked great.

Reason I chose this business:

I used it before for my wedding invites and had great service to

Date of experience: October 11, 2022

Thumbnail of user davidm7858
Texas
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

Fantastic fast service and delivery. Decent price and easy to use format

Reason I chose this business:

Word of mouth

Date of experience: July 21, 2022

Thumbnail of user naomih170
Georgia
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

I love it! Will definitely order from you all again! Thank you!

Reason I chose this business:

Gokd reviews.

Date of experience: July 18, 2022

Thumbnail of user jeannettew59
Oregon
2 reviews
0 helpful votes
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September 11th, 2022
Verified purchase

My order was done quickly and it was just what I expected

Reason I chose this business:

Product I wanted

Date of experience: September 11, 2022

Thumbnail of user mirandaf75
California
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Easy to make invitations and quick delivery. Highly recommend for wedding invitations

Date of experience: July 23, 2022

Thumbnail of user mariem1064
Illinois
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Love the invites they all I was expecting I will order again

Service

Date of experience: July 23, 2022

Thumbnail of user kallit2
Colorado
2 reviews
0 helpful votes
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July 23rd, 2022
Verified purchase

Very good, I have no complaints. I love how they turned out

Date of experience: July 23, 2022

Thumbnail of user valliepoohb
New Jersey
1 review
0 helpful votes
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September 9th, 2022
Verified purchase

The invitations are good quality and we got them before the shipment date for them to arrive.

Date of experience: September 9, 2022

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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