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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.9%
Positive
2,098
Neutral
53
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Perfect!”

Annabelle W.
12/20/24

My Christmas cards came so fast & are such great quality! The card stock is super thick and the picture is so vibrant! Overall a great experience and extremely well priced. Thank you Zazzle— I'll be using you for all my card orders from now on!

Date of experience: 12/10/24
See positive reviews
Top Critical Review

“Very Disappointed”

Marcia M.
11/30/24

Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.

Date of experience: 11/20/24
See critical reviews

Reviews (10,616)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (950) business cards (321) wedding invitations (331) delivery date (100) credit card (79) quality product (121) delivery time (56)
Thumbnail of user rhondar454
Texas
2 reviews
0 helpful votes
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June 18th, 2022
Verified purchase

Love all your products that you can put a real pic of your furbaby on.

Reason I chose this business:

It’s hard to find a place that you can use your own pictures.

Date of experience: June 18, 2022

Thumbnail of user marteyb
Georgia
1 review
0 helpful votes
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September 28th, 2022
Verified purchase

Easy to use to order…………………………………………………………………………..

Reason I chose this business:

The ease and look of the picture on the button but really disappointing when I received it.

Date of experience: September 28, 2022

Thumbnail of user maggiec3
Georgia
1 review
0 helpful votes
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December 31st, 2011

Date of experience: December 31, 2011

Thumbnail of user jimc1611
New Jersey
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

Great. Great great great great great great great great great great

Reason I chose this business:

Previously used

Date of experience: September 19, 2022

Thumbnail of user lindar2483
New York
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

Love postcards? Amazing array of all types of postcards.

Reason I chose this business:

Fast service

Date of experience: April 28, 2022

Thumbnail of user caitline25
Georgia
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

After paying 3x at minted and having a horrid experience, this was affordable and quick.

Date of experience: May 31, 2022

Thumbnail of user gerilynw2
New York
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Ordered menu cards for my husbands 70th birthday. They arrived early and they were gorgeous

Reason I chose this business:

Google search

Date of experience: October 4, 2022

Thumbnail of user alexisl454
Washington
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Wife loved her card. Got here when it said it would. Couldn't be any happier.

Date of experience: June 7, 2022

Thumbnail of user ginad351
Arizona
2 reviews
0 helpful votes
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August 4th, 2022
Verified purchase

The banners look great!
They will look great at the shows!

Date of experience: August 4, 2022

Thumbnail of user melissam2858
Florida
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

These invitations came out so cute! Customizing was easy, and Shipping was fast! Thank you

Date of experience: June 11, 2022

Thumbnail of user emilyd735
Pennsylvania
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Great products alot of different styles and designs to choose from and shipping was fast!

Reason I chose this business:

Heard from a friend about zazzle

Date of experience: August 14, 2022

Thumbnail of user yoongimarrymeh
California
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Good quality and amazing good simple prints! Cheap and simple

Date of experience: August 15, 2022

Thumbnail of user phyllisf135
North Carolina
2 reviews
0 helpful votes
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August 14th, 2022
Verified purchase

Excellent products, excellent packaging, and excellent turnaround time!

Date of experience: August 14, 2022

Thumbnail of user annc1148
Georgia
1 review
0 helpful votes
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August 21st, 2022
Verified purchase

Very quick to receive the very cute invitations for an 85th birthday! Thanks so much!

Reason I chose this business:

Repeat customer

Date of experience: August 21, 2022

Thumbnail of user nicolem2119
California
1 review
0 helpful votes
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September 3rd, 2022
Verified purchase

Invitations came out even cuter than I expected. Easy to personalize to reflect my style.

Date of experience: September 3, 2022

Thumbnail of user dinam167
Colorado
1 review
0 helpful votes
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November 15th, 2022
Verified purchase

I've gotten Christmas cards from Zazzle for years and have never been disappointed!

Date of experience: November 15, 2022

Thumbnail of user loralyns
New Jersey
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

Exactly how I designed it. Fast delivery. All good!

Date of experience: May 28, 2022

Thumbnail of user katew327
Oregon
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

These turned out beautifully! Colors are vibrant and card stock was great quality.

Reason I chose this business:

I liked the choices and formats that were Available.

Date of experience: May 28, 2022

Thumbnail of user yesseniae7
Arizona
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

I ordered save the dates, they arrived promptly and are absolutely beautiful

Date of experience: May 28, 2022

Thumbnail of user tracys1137
New York
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

Love the invites. Sale was great A shipping is too costly!

Reason I chose this business:

Designs ease of use

Date of experience: May 28, 2022

Thumbnail of user joelj180
Florida
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

All things I have order on this page was so good, everything just as they described

Date of experience: May 28, 2022

Thumbnail of user johns11169
Texas
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

The cards I ordered were wonderful and great quality.

Reason I chose this business:

I found what I needed. Not many places had what I needed

Date of experience: May 28, 2022

Thumbnail of user kathleenr1300
Pennsylvania
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

No interaction with a real person. The website was easy to manage.

Date of experience: December 9, 2022

Thumbnail of user umbera
Ohio
1 review
0 helpful votes
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October 10th, 2012

Product ordered was a iphone case with personal picture, turned out very nice

Date of experience: October 10, 2012

Thumbnail of user shellyd153
New York
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase

Excellent product and quick service
Invitation stock very good quality

Date of experience: May 22, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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