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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,537 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 94.9%
Positive
2,032
Neutral
50
Negative
60
View ratings trends
338
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How would you rate Zazzle?
Top Positive Review

“Wedding invitations”

Stephanie W.
11/17/24

Ordered. Came very quickly and looks excellent! Only complaint is that the envelopes have residual ink on them as if they didn't let the cards dry 100% before packaging. Luckily I'm not that picky lol got to send them out in a rush.

Date of experience: 11/7/24
See positive reviews
Top Critical Review

“Very Disappointed”

Marcia M.
11/30/24

Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.

Date of experience: 11/20/24
See critical reviews

Reviews (10,537)

Rating

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Reviews that mention popular keywords

customer service (950) business cards (320) wedding invitations (331) delivery date (100) credit card (79) quality product (121) delivery time (56)
Thumbnail of user zachv75
New York
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Everything went well and item arrived ahead of schedule

Date of experience: August 17, 2022

Thumbnail of user sherib263
Georgia
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Great experience and fast delivery. A lot to choose from.

Reason I chose this business:

Great products fast delivery

Date of experience: August 17, 2022

Thumbnail of user amandab2538
Indiana
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Ordering these with zazzle was super easy & quick!

Date of experience: August 17, 2022

Thumbnail of user kristinr258
Illinois
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Look amazing and came early! Thank you so much! Great quality too

Date of experience: August 17, 2022

Thumbnail of user bayleeb1
Ohio
2 reviews
0 helpful votes
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July 31st, 2022
Verified purchase

Exactly what I ordered. Everything came as expected

Date of experience: July 31, 2022

Thumbnail of user deniseg895
New York
1 review
0 helpful votes
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September 18th, 2022
Verified purchase

It was very easy to order and there were a lot of selections

Reason I chose this business:

I used Zazzle before

Date of experience: September 18, 2022

Thumbnail of user caroleb379
Kansas
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

Lots of designs and a very user friendly design tool

Date of experience: July 30, 2022

Thumbnail of user cassieg54
Missouri
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

I loved the fast shipping and great service. Th invitations looked amazing.

Date of experience: July 30, 2022

Thumbnail of user jackies753
Alabama
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

Ordered cute invitations and got them just a few days later. Impressive

Date of experience: September 17, 2022

Thumbnail of user lindak2158
Maryland
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Invitations came exactly as expected. I would use Zazzle again.

Reason I chose this business:

Recommended by a friend

Date of experience: July 31, 2022

Thumbnail of user chelseac277
Pennsylvania
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Zazzle has many options! Easy navigation. Fast production and shipping!

Reason I chose this business:

Search engine. Good price.

Date of experience: July 31, 2022

Thumbnail of user ericaa223
Georgia
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

I'm very happy with the birthday party invitations.

Date of experience: July 31, 2022

Thumbnail of user ashleyj660
Texas
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Good quality and arrived on time. Will definitely use again.

Reason I chose this business:

Quick turnaround

Date of experience: July 31, 2022

Thumbnail of user robertm6955
Washington
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

The order process was simple and easy. If needed, we would do it again.

Reason I chose this business:

We found Zazzle online and like the serviced offered.

Date of experience: September 17, 2022

Thumbnail of user detrac1
Florida
2 reviews
0 helpful votes
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September 17th, 2022
Verified purchase

Great! Arrived on time and quality printing. I will use them again in the future.

Reason I chose this business:

Online search

Date of experience: September 17, 2022

Thumbnail of user angiel283
North Carolina
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

Everything from Zazzle is great and love the same motif available for different times

Reason I chose this business:

Pricing and the variation of designs is top notch.

Date of experience: September 17, 2022

Thumbnail of user jackc1251
Washington
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

I ordered a custom pin and it turned out really nice

Date of experience: September 17, 2022

Thumbnail of user maryw3251
Pennsylvania
2 reviews
0 helpful votes
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September 17th, 2022
Verified purchase

Awesome no issues
Great quality. Although expensive

Reason I chose this business:

Liked what I saw

Date of experience: September 17, 2022

Thumbnail of user peggyg274
Ohio
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Okay the invitations were very nice. Would order fro you again

Date of experience: July 4, 2022

Thumbnail of user yashuret
Illinois
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Awesome gifts we bought last minute and delivered in record time.

Date of experience: July 4, 2022

Thumbnail of user suzanneg451
Minnesota
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

The invites lol great and arrived quickly, very satisfied!

Reason I chose this business:

Selection of invites

Date of experience: June 14, 2023

Thumbnail of user jtk21
South Dakota
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Received in timely manner. Nicely made. No problems

Reason I chose this business:

I ordered from them previously.

Date of experience: August 16, 2022

Thumbnail of user caitlinz14
New York
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

All went smoothly with order and delivery. Nothing further is needed.

Date of experience: April 25, 2023

Thumbnail of user kathyj560
Texas
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

Great and fast service! Order was just what we ordered.

Date of experience: April 25, 2023

Thumbnail of user kathib66
Oregon
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Loved using your site to order the personalized notebooks. It was quick and fun!

Reason I chose this business:

I recently ordered cocktail napkins from you and it was so easy, I thought I'd do it again.

Date of experience: August 15, 2022

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 5 days
Zazzle Support is here to assist you!

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