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Zazzle has a rating of 4.5 stars from 10,537 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Ordered. Came very quickly and looks excellent! Only complaint is that the envelopes have residual ink on them as if they didn't let the cards dry 100% before packaging. Luckily I'm not that picky lol got to send them out in a rush.
Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.
Super easy ordering and fast service. Had so many products to choose from.
Had items I wanted
Date of experience: July 18, 2022
The Zazzle website is user friendly & customer centric. Easy to see personalization immediately.
Date of experience: July 25, 2022
Shipment came faster than expected, great experience l!
Date of experience: July 18, 2022
Beautiful napkins easy ordering and fast delivery!
Design options were outstanding!
Date of experience: July 18, 2022
Shipping was fast and I love my invitations! Thanks Zazzle!
Date of experience: July 6, 2022
Can early then it was said and exactly how I wanted
Date of experience: July 3, 2022
Easy to orders and create what we wanted. Looked Great.
Date of experience: February 9, 2023
Website is very easy to use, many choices available, quality of product excellent for price.
Family referral
Date of experience: September 17, 2022
Ordered invitations... easy to use... order came promptly
Liked invitations
Date of experience: September 18, 2022
These invites were beautiful and can't wait for the bride to see them!
They had a great selection of invites that were the cooor of the wedding.
Date of experience: September 17, 2022
We really like the cards.The delivery was fast. Thank you.
Date of experience: September 17, 2022
Excellent service, fast shipping. Quality 5 star!
Thank you!
Date of experience: May 17, 2022
Loved the way they turned out. Came faster than I expected!
Word of mouth recommendation from my family
Date of experience: September 18, 2022
Ordered with ease. Delivered sooner than expected. Very satisfied!
Family recommendations
Date of experience: September 18, 2022
Everything worked out great and my items were thoroughly enjoyed by the recipient
Date of experience: December 30, 2022
Everything came out perfect. My daughter loved her birthday invitations. Thank you!
Unique designs
Date of experience: September 17, 2022
Great product, arrived earlier than expected for Christmas!
Date of experience: December 27, 2022
Quality of the photos were great. Excellent turnaround! Job well done!
Date of experience: May 17, 2022
I won't be ordering again because of forced comments
Date of experience: August 15, 2022
Arrived a day earlier than expected. Loved the design
Date of experience: August 16, 2022
The stripes made it hard to read my message but overall great
Date of experience: November 6, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Georgia,
I am delighted to hear you were happy with your order. If there is anything we can improve upon, please let us know. We can be reached at social@zazzle.com.
Kind regards,
Craig