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Zazzle has a rating of 4.5 stars from 10,537 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Ordered. Came very quickly and looks excellent! Only complaint is that the envelopes have residual ink on them as if they didn't let the cards dry 100% before packaging. Luckily I'm not that picky lol got to send them out in a rush.
Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.
Poor customer service! Don't use them... No response from Zazzle and it's been 19 days!
Date of experience: December 21, 2015
Awesome, excellent quality. I would highly recommend Zazzle.
Date of experience: August 15, 2022
Everything is fabulous, love my pillows. Arrived very timely
Movie related products
Date of experience: August 15, 2022
Product came in on-time and was exactly what I expected.
Date of experience: August 15, 2022
Everything arrived perfect and as described. Thank you!
Date of experience: May 15, 2022
Zazzle is the best! I just want to personalize everything because of this website.
Date of experience: December 17, 2015
Quick delivery of just what I ordered. Product was very professional.
Web available
Date of experience: August 15, 2022
Happy with them! Didn't know that the size I chose needed extra postage.
Recommended by friend
Date of experience: August 15, 2022
I ordered 50 invitations for a party. They arrived fairly quickly, and were jus as described.
Date of experience: May 15, 2022
Easy to order.
Good price.
Delivered quickly.
Very satisfied!
Nice selection and have used Zazzle before with good results.
Date of experience: August 15, 2022
Great response solved the problem & made me happy.
Date of experience: July 15, 2015
Satisfied. Product as expected. Thanks.
Have ordered before.
Date of experience: April 26, 2023
These came so very fast after order placed. I like them. They are perfect.
Price and style
Date of experience: April 26, 2023
Fast shipping and product just as described. Good quality tote bag.
Date of experience: April 25, 2023
The invitations were everything I wanted and turned out perfect!
Date of experience: July 18, 2022
Good quality printing, will use their service again!
Date of experience: July 18, 2022
Overall good service. Zazzle kept in touch with updates after order was placed.
Had the product that I needed!
Date of experience: July 18, 2022
Great quality better then what I expected Recommend
Date of experience: July 18, 2022
Paper is great quality, looks just like image on the website!
Great quality everytime I order, always has a sale.
Date of experience: July 18, 2022
Easy to order. Beautiful invites, good quality. Very happy with my choice!
Returning customer.
Date of experience: July 18, 2022
The invitations were beautiful done on high quality paper.
The best choices.
Date of experience: July 18, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
