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Zazzle has a rating of 4.5 stars from 10,493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Ordered. Came very quickly and looks excellent! Only complaint is that the envelopes have residual ink on them as if they didn't let the cards dry 100% before packaging. Luckily I'm not that picky lol got to send them out in a rush.
Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.
Love them,,, they came out perfect! Very detailed. Excellent!
Like the products!
Date of experience: November 14, 2022
We found the perfect product and most important, was delivered pretty quickly.
Date of experience: August 18, 2022
I've gotten Christmas cards from Zazzle for years and have never been disappointed!
Date of experience: November 15, 2022
I thought we were getting artwork and printing them ourselves.
Date of experience: August 17, 2022
Wonderful product and easy ordering. Very quick delivery.
Date of experience: August 17, 2022
Received my packages very quickly and the contents are stunning!
Date of experience: July 21, 2022
Easy to use, seemingly inexpensive, delivery just ruins it
Date of experience: July 21, 2022
The whole process was fast, easy, stress and worry free.
Used the site before
Date of experience: May 25, 2022
Loved that there were so many different options and I was easily able to customize everything!
Simplicity and variety.
Date of experience: May 26, 2022
Great experience! The card is absolutely perfect. Thank you!
Date of experience: September 27, 2022
Great invites and delivery was perfect! Thank you!
Online price great!
Date of experience: September 27, 2022
Our invites came out perfect! Timely and great quality.
Fairly priced
Date of experience: September 26, 2022
Easy to order, fast service, fine quality items happy customer
Found on line
Date of experience: September 26, 2022
Just sent a email. It's urgent. Hope to hear back from u soon
Date of experience: June 16, 2016
It looks as though a member of our CS Team has reached out to you. Please do not hesitate to respond to their email if you have any further questions or concerns. Thank you.
Overall good that's it……….,,.,,………………,,,,,,,,,…………... C…………..
It had sign template I was looking for
Date of experience: May 25, 2022
Got my custom card delivered timely and exactly what I wanted.
Funny customized cards.
Date of experience: February 9, 2023
Thank you for doing the wonderful job. I am satisfied.
Date of experience: May 24, 2022
They shipped sooner than expected and looked great.
Date of experience: November 16, 2022
Easy to order. Picture is like online view. Nice print of Edinburgh Castle.
Searching the web to find a print I wanted.
Date of experience: May 24, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
HI Shawn!
I am so sorry to hear about your recent order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Zazzle!