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Zazzle has a rating of 4.5 stars from 10,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Ordered. Came very quickly and looks excellent! Only complaint is that the envelopes have residual ink on them as if they didn't let the cards dry 100% before packaging. Luckily I'm not that picky lol got to send them out in a rush.
Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.
Flexibility with invitation making and quick turnaround time were highlights.
Date of experience: April 8, 2022
The invitations came super fast and are perfect! Thank you so much!
Date of experience: July 3, 2022
Really easy to order and delivery was fast invitations are beautiful we loved them
Price was very reasonable
Date of experience: August 21, 2022
Very nice way to organize paperwork for sons wedding.
Nice products.
Date of experience: August 21, 2022
Everything came quickly and just as pictured! Very nice quality
Date of experience: November 21, 2022
Great service, invitations arrived very quickly! Love them!
Date of experience: May 10, 2023
My invites turned out beautiful and came earlier then expected! So happy!
Date of experience: August 24, 2022
The invitations were absolutely adorable! Also, very easy to make. My daughter loves them
Internet/google
Date of experience: November 21, 2022
My daughters b-day invites came in sooner than expected, and are so cute!
Zazzle had the best prices
Date of experience: November 21, 2022
I am very happy with my key chain and customized wrapping paper.
Date of experience: October 21, 2015
My announcements arrived chipped, dented and bent.
Based off of reviews & friend’s personal experience.
Date of experience: August 24, 2022
Very good job, easy to use interface. Will order again.
Date of experience: November 20, 2022
This is the second time I've ordered from Zazzle. Great invitations and fast shipping!
Went by the reviews.
Date of experience: August 24, 2022
Great quality and fast delivery. Would definitely order again.
Date of experience: August 20, 2022
The product is well manufactured and shipped in a timely manner
Fast easy friendly
Date of experience: November 20, 2022
Fun invite, easy to customize! Arrived fast, turn out better than imagined!
Date of experience: October 28, 2015
Easy site to set up cards as desired with timely delivery.
Date of experience: August 24, 2022
Very low quality. Not burgundy. It's more of a purple/plum color.
Date of experience: November 19, 2022
Hello Ricardo,
I am truly sorry you were disappointed with your wrapping paper order.
I would love to get the chance to resolve this so I will be emailing you shortly.
I look forward to helping you out with this.
Kind regards,
Craig
Order was shipped on time and in good condition. Very pleased with the product.
Zazzle had exactly what I needed.
Date of experience: November 19, 2022
I paid extra for quick delivery and not disappointed.
Date of experience: November 19, 2022
Received them ahead of schedule! Thank you! Just what I was looking for!
Date of experience: November 19, 2022
My cards came back excellently printed. I can't wait to send them out!
Reasonable pricing, lower minimums, great options.
Date of experience: November 19, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello Aubrey,
I am so sorry to hear about your order arriving damaged. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann