Zazzle has a rating of 4.5 stars from 10,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Ordered. Came very quickly and looks excellent! Only complaint is that the envelopes have residual ink on them as if they didn't let the cards dry 100% before packaging. Luckily I'm not that picky lol got to send them out in a rush.
Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.
I got the cards and they were exactly as pictured, thank you!
They had what I wanted
Date of experience: August 2, 2022
Easy to order, so many choices, customization was nice
Date of experience: August 2, 2022
Easy to customize our items we ordered and there was tons of variety.
Date of experience: August 4, 2022
Ordered our save the dates and they are absolutely perfect! Everything came as expected.
A friend reccommended.
Date of experience: August 4, 2022
The shipping was fast, and they turned out perfect!
Date of experience: August 4, 2022
Great experience, easy to order and fast shipping!
Best price online
Date of experience: August 4, 2022
The order came quickly. They were perfect and I mailed them out today.
I used Zazzle before
Date of experience: May 12, 2023
Great! Super easy to order and work with! Quick shipping!
Date of experience: November 22, 2022
Invites looked great once I had some help from the artist. Very quick response!
Just snooping online popped up
Date of experience: July 6, 2022
Good variety, quick delivery, music played perfectly.
Date of experience: July 3, 2022
My daughter is going to love this when she opens it in Christmas
Date of experience: November 21, 2022
My product was excellent quality and received quickly.
Date of experience: November 21, 2022
I absolutely loved it. Fast shipping. The detail is beautiful.
They had what I was looking for.
Date of experience: October 3, 2022
Great! Items easy to find and order. Delivery was even quicker than originally predicted.
The NBO items.
Date of experience: October 2, 2022
I wish banner had string hangers on it for hanging purposes
Date of experience: March 16, 2023
Great selection of baby shower invites. Very easy to personalize, too! The quality is top notch!
Date of experience: March 16, 2023
Easy to design my graduation invitations and they came in a timely manner.
They were easy to work with and I was able to customize everything I needed
Date of experience: March 16, 2023
Nice templates, easy customization, and fast shipping!
Friend recommedation
Date of experience: March 13, 2023
Easy ordering and quick delivery! Product was as described.
Date of experience: October 2, 2022
Excellent. From ordering to delivery. Website is user friendly!
I have ordered before & enjoyed my experience
Date of experience: October 2, 2022
I love my postcards from Zazzle! They have the best and biggest selection.
They have the greatest sales on postcards and their products are always high quality.
Date of experience: October 3, 2022
Great quality and our invitations came days early!
Date of experience: June 2, 2022
The baby shower invitations were exactly what i wanted. So cute. And quality of paper was great.
I have used Zazzle for my wedding and my sisters wedding choosing brides maid dresses. They have never disappointed.
Date of experience: November 25, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Leslie,
We are very glad to hear you were happy with your recent order, that's lovely to hear! That said, we're a little unsure why you left a 1 star rating after such positive feedback. We want to make sure all is OK with your recent order, so we've reached out directly via email to assist further!
Thank you,
Ryan