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Zazzle has a rating of 4.5 stars from 10,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Ordered. Came very quickly and looks excellent! Only complaint is that the envelopes have residual ink on them as if they didn't let the cards dry 100% before packaging. Luckily I'm not that picky lol got to send them out in a rush.
Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.
I love it! Looks just like the picture, thank you!
Date of experience: August 26, 2022
Easy to personalize. Quick delivery. Would use again.
The beach picture was exactly what I was looking for.
Date of experience: January 16, 2023
Timely and good quality product. I like the design selection
Invitations website
Date of experience: October 2, 2022
So easy to customize and they turned out gorgeous!
Huge assortment of templates to choose from.
Date of experience: October 2, 2022
Very happy with this product. Beautiful invitations
Used before
Date of experience: August 4, 2022
Got my invitation as ordered and on time. They look great
Date of experience: October 2, 2022
Satisfied with my order. Just as described. Very cute.
Date of experience: October 1, 2022
I would definitely use again invitations were beautiful!
Great designs
Date of experience: October 1, 2022
My invitations turned out so nicely! They adorable and good quality!
Ease of designing my own cards
Date of experience: October 1, 2022
Lots of great choices in font, paper and design but quality was a little lacking
Low price and coupon code
Date of experience: October 4, 2022
Order arrived before our team meeting! Which was wonderful!
For fair pricing, and crearive choices.
Date of experience: October 1, 2022
It was easy creating my invitation. Thanks so much.
Date of experience: October 1, 2022
Great service! Easy to use and received everything I needed quickly.
Date of experience: August 4, 2022
Quality materials and quick delivery. Will order from Zazzle again.
A friend recommended Zazzle.
Date of experience: August 4, 2022
Lovely invitations and speedy delivery! Thanks you ao much!
Nice, unique and affordable invitations
Date of experience: April 10, 2022
Fast shipping. Cards made exactly as i wanted them. Good work.
Date of experience: May 17, 2023
I got my package in such a great time and everything was well taken care.
The best quality.
Date of experience: May 17, 2023
The shipping was a bit expensive so any discounts given were not worth it.
It was simple to use and have never done it before
Date of experience: July 3, 2022
Great bag and love the personalization! It'll be perfect for work! Very quick turnaround time too.
They had lots of options and good prices.
Date of experience: August 27, 2022
I received the invites in a timely manner and they came out gorgeous.
Fast shipping & affordable
Date of experience: August 27, 2022
Excellent customer service and quick shipping. The order was exactly as described.
Date of experience: November 25, 2022
Nice prints, good quality but envelopes are too thin
Date of experience: November 25, 2022
Paid extra to have invitations earlier and still came standard shipping.
Date of experience: March 27, 2023
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Tara,
We are sorry to hear that your order came later then expected! We have just reached out to you directly via email to provide a resolution in regards to this! If there is anything further that you need, feel free to reply to the email sent!
Thank you,
Ryan