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Zazzle has a rating of 4.5 stars from 10,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Ordered. Came very quickly and looks excellent! Only complaint is that the envelopes have residual ink on them as if they didn't let the cards dry 100% before packaging. Luckily I'm not that picky lol got to send them out in a rush.
Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.
Excellent choice of invitations, easy to design arrived just as ordered.
Date of experience: June 4, 2022
Incorrect text. Threw it away. Not worth asking for a refund.
Date of experience: June 4, 2022
The Scripture postcards are beautifully done and perfect for my needs!
Date of experience: June 4, 2022
Minus shipping costs, which I understand, was very pleased with my order.
Thank you!
Selection and had exactly what I was looking for!
Date of experience: June 4, 2022
Great quality. Easy to customize and order. Fast delivery!
Had the style invitation we liked.
Date of experience: June 4, 2022
Met my expectations and delivered as promised. Thank you!
Liked the style
Date of experience: June 4, 2022
Invitations were perfect! Earlier delivery than expected.
Date of experience: August 29, 2022
Cards are beautiful. Paid rush shipping but delayed
Liked design from pinterest post
Date of experience: June 4, 2022
Good quality and pleased with the product. I would recommend it.
Date of experience: June 4, 2022
Super happy. Color is vivid. Everything was even better than expected.
PNC bank payback. Good selection.
Date of experience: June 4, 2022
Beautiful invitations and good quality. Received them sooner than expected
Never disappoints
Date of experience: June 4, 2022
Good quality and timely receipt. Exceeded my expectations.
I have purchased from Zazzle on numerous occasions.
Date of experience: June 4, 2022
My wedding invitations were beautiful and I received them within a week of the order date.
Date of experience: June 4, 2022
Everything came out as expected. From the color and finish.
Date of experience: June 4, 2022
Loved my design and zazzle's website was so easy to use!
Unique design
Date of experience: June 4, 2022
Very pleased with product, exceptional value! Excited that everything was as expected!
Date of experience: June 3, 2022
This was my firs order and I'm very satisfied, turned the invitation card beautifully!
I found in Google
Date of experience: June 4, 2022
Easy to design the invitations and arrived on time!
Date of experience: August 27, 2022
The invitations look great and have been sent to our guests.
My daughter recommended it.
Date of experience: June 3, 2022
Took longer than expected but very happy with both the quality and work
Liked what I saw verses other sites
Date of experience: August 6, 2022
Got exactly what I ordered, nice designs and easy to use the edit tools
Had a design i liked
Date of experience: August 6, 2022
Fast and affordable invitations! Best of all is being able to create them.
Easy to navigate and create beautiful invitations on a budget.
Date of experience: August 6, 2022
They came quick and looked just as I wanted. Ordered birthday invites.
Date of experience: January 3, 2023
I ordered T-shirts for a birthday celebration and they were great!
Date of experience: August 6, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Ian,
We are very sorry to hear you were disappointed with your recent order! We've just reached out directly via email so that we can assist further!
Thank you,
Ryan