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Zazzle has a rating of 4.5 stars from 10,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Ordered. Came very quickly and looks excellent! Only complaint is that the envelopes have residual ink on them as if they didn't let the cards dry 100% before packaging. Luckily I'm not that picky lol got to send them out in a rush.
Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.
Excellent product choices and perfect invitation! :)
Date of experience: July 23, 2022
I got the cards just in time for my cousins birthday.
I love customizing cards so my cousins names can be printed and added.
Date of experience: July 23, 2022
They are beautiful and will look so nice with the table settings!
Date of experience: July 23, 2022
Would buy with this vendor again. It stood out from everything else I saw.
Date of experience: July 23, 2022
My son is really Loved them! Nice Quality! Will order again.
Ordered before and never disappointed.
Date of experience: July 23, 2022
Designing and ordering were a breeze. Very happy with the result.
Date of experience: July 23, 2022
High quality product, arrived days early, excellent selection
Wide selection
Date of experience: July 23, 2022
Received exactly what I wanted, fast. No issues with ordering, packaging, or customer service.
Date of experience: July 23, 2022
Simple design method and very clear pricing process.
Used before. Had a great experience. Used them again. Will likely buy next year's birthday invites from them!
Date of experience: April 13, 2022
All is well. T.he invitations were printed exactly as we ordered!
Date of experience: October 2, 2022
The invitations are beautiful and came very quickly!
Date of experience: October 2, 2022
Love my invitation. Great for Halloween party! Quick shipping.
Date of experience: October 2, 2022
Quick and exactly what I was looking for! Great quality.
Date of experience: August 29, 2022
Invites with wrong date. Should have a proof email
The product was cute. I have used Zazzle before and had great results!
Date of experience: August 24, 2022
The pictures turned out great, I am very happy thank you
It looked like I would get what I wanted from Zazzle and I did
Date of experience: August 24, 2022
Exactly like the picture i chose, and good quality
Date of experience: August 5, 2022
Great quality and very happy with the finished product.
Date of experience: July 23, 2022
Ordering my wedding invitations was such a breeze, easy to customize, and fast shipping.
Fair prices compared to other companies and websites.
Date of experience: July 23, 2022
The invitations came just as ordered which was an easy process! We love them!
Date of experience: July 23, 2022
Hi Michael,
We're very happy to hear that you love your invitations! We are a little uncertain as to why your rating is so low given your comments, so we would appreciate you reaching out to us at social@zazzle.com with any issues you have had so we can assist!
Thank you,
Ryan
Great- has a lot of options
Will use again………………………………..
Lot of options
Date of experience: July 23, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hello D D,
I am so sorry to hear about your invitations. I’ll be reaching out to you directly via e-mail and I look forward to assisting you further!
Thank you,
Zazzle!