• Bookmark

    Zazzle

2024 SITEJABBER AWARD

Zazzle

Write a Review

Overview

Zazzle has a rating of 4.5 stars from 10,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 94.9%
Positive
2,004
Neutral
48
Negative
60
View ratings trends
338
See all photos
How would you rate Zazzle?
Top Positive Review

“Wedding invitations”

Stephanie W.
11/17/24

Ordered. Came very quickly and looks excellent! Only complaint is that the envelopes have residual ink on them as if they didn't let the cards dry 100% before packaging. Luckily I'm not that picky lol got to send them out in a rush.

Date of experience: 11/7/24
See positive reviews
Top Critical Review

“Very Disappointed”

Marcia M.
11/30/24

Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.

Date of experience: 11/20/24
See critical reviews

Reviews (10,489)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (950) business cards (319) wedding invitations (330) delivery date (99) credit card (79) quality product (120) delivery time (56)
Thumbnail of user camillen33
Utah
1 review
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

I ordered a custom Anniversary card that arrived fast and looks great!

Reason I chose this business:

I googled Custom Anniversary Card and it came up in the search engine.

Date of experience: June 9, 2022

Thumbnail of user imanil10
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

Used for proposal boxes perfect fit & gave each box character, customization and style

Reason I chose this business:

Been in here for a while enjoy every thing on the site, will be returning for save the dates and invitations.

Date of experience: June 9, 2022

Thumbnail of user lindsayk148
Minnesota
1 review
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

I order all my invites from Zazzle, always fast and good quality.

Reason I chose this business:

Fast and good quality

Date of experience: June 9, 2022

Thumbnail of user lindas5181
Oklahoma
1 review
0 helpful votes
  • Send Message
October 5th, 2022
Verified purchase

Our 50+ wedding anniversary backdrop was just as ordered and came a day early! We love it!

Reason I chose this business:

You were recommended by a friend.

Date of experience: October 5, 2022

Thumbnail of user hunterh152
New Jersey
1 review
0 helpful votes
  • Send Message
February 12th, 2023
Verified purchase

The invitations were just perfect. Prettier in person and got to me much quicker then i thought!

Date of experience: February 12, 2023

Thumbnail of user andream1325
Ohio
1 review
0 helpful votes
  • Send Message
June 8th, 2022
Verified purchase

The quality of products are always perfect never have any issues!

Date of experience: June 8, 2022

Thumbnail of user elainew514
New Jersey
1 review
0 helpful votes
  • Send Message
February 20th, 2023
Verified purchase

Good experience! Easy ordering. Item arrived early.

Date of experience: February 20, 2023

Thumbnail of user alannal18
New Jersey
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

Excellent! Fast shipping! Beautiful quality & not too expensive.

Reason I chose this business:

I know the quality is good

Date of experience: June 7, 2022

Thumbnail of user elenag196
New York
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

I received the most beautiful invitations, and they were delivered very fast!

Date of experience: June 7, 2022

Thumbnail of user jamesm8285
Sweden
1 review
0 helpful votes
  • Send Message
February 20th, 2023
Verified purchase

Over priced shipping on such small items. Good item

Reason I chose this business:

Random internet search

Date of experience: February 20, 2023

Thumbnail of user gennarod10
Massachusetts
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

I love my daughter's Birthday invitations.
Thank you Zazzle

Date of experience: June 7, 2022

Thumbnail of user cathyw477
Illinois
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

I love the invitations. They are good quality and super cute.

Reason I chose this business:

I liked the product offered.

Date of experience: June 7, 2022

Thumbnail of user rebeccag1216
Virginia
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

A simple, elegant design to share our news that we moved.

Date of experience: June 7, 2022

Thumbnail of user rachaelt83
Maryland
1 review
0 helpful votes
  • Send Message
June 8th, 2022
Verified purchase

Great quality, timely shipping, accurate information!

Date of experience: June 8, 2022

Thumbnail of user elizabethl2027
California
1 review
0 helpful votes
  • Send Message
February 2nd, 2023
Verified purchase

Awesome print outs easy access definitely worth the price

Date of experience: February 2, 2023

Thumbnail of user wandap300
Virginia
1 review
0 helpful votes
  • Send Message
August 31st, 2022
Verified purchase

Great creative choices, designs, edits and service!

Reason I chose this business:

Lucky Internet search!

Date of experience: August 31, 2022

Thumbnail of user jt601
Florida
1 review
0 helpful votes
  • Send Message
February 2nd, 2023
Verified purchase

Nice,well done and received in good shape. I recommend.

Reason I chose this business:

Saw it on the net.

Date of experience: February 2, 2023

Thumbnail of user shanellg3
Virginia
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

Quality announcements and fast shipping! Definitely recommend!

Reason I chose this business:

Repeat customer

Date of experience: June 7, 2022

Thumbnail of user juliah637
Missouri
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

The invitations are beautiful and arrived shortly after ordering.

Reason I chose this business:

Quality and price.

Date of experience: June 7, 2022

Thumbnail of user jonathanc970
Nevada
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

I really like the invitations they came earlier than expected

Reason I chose this business:

Looked it up on Google

Date of experience: June 7, 2022

Thumbnail of user annem1385
New Jersey
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

The invitations arrived ahead of schedule and in perfect condition

Date of experience: June 7, 2022

Thumbnail of user maureenz28
New Jersey
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

Easy order and great product. Ordered cards that arrived quickly.

Reason I chose this business:

Artist supported

Date of experience: June 7, 2022

Thumbnail of user margief53
California
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

Great quality and fast service. Thank you. I would recommend Zazzle!

Reason I chose this business:

LIKED THE CHOICES

Date of experience: February 1, 2023

Thumbnail of user tiffanyb854
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

Excellent designs! Hard to pick just one with so many beautiful options!

Reason I chose this business:

Great reviews and very popular choice!

Date of experience: June 7, 2022

Thumbnail of user elysem32
Iowa
1 review
0 helpful votes
  • Send Message
January 17th, 2023
Verified purchase

Amazing experience. Quality cards at a great price. I will use Zazzle again.

Reason I chose this business:

Heard about it from a friend.

Date of experience: January 17, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 5 days
Zazzle Support is here to assist you!

How do I know I can trust these reviews about Zazzle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Zazzle?