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Zazzle has a rating of 4.5 stars from 10,477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Ordered. Came very quickly and looks excellent! Only complaint is that the envelopes have residual ink on them as if they didn't let the cards dry 100% before packaging. Luckily I'm not that picky lol got to send them out in a rush.
Rating: I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.
Very easy to use the design site. Quick processing too.
Date of experience: September 5, 2022
I expected the invitations to be thicker. They are flimsy.
Friend recommended
Date of experience: September 4, 2022
Ordered these for our staff and they turned out great.
Date of experience: December 9, 2022
So easy to navigate and create! Fantastic experience!
I randomly found it after being frustrated with Canva.
Date of experience: September 5, 2022
Easy to order! Excellent banner!
Arrived exactly on time!
I used Zazzle for a banner three years ago and my experience then was great!
Date of experience: June 19, 2022
Delivered a day before the promised date! Easy to order!
Recommended by a friend
Date of experience: January 30, 2023
The website was easy to use and I received my order in plenty of time.
Date of experience: June 18, 2022
Just as I expected real pretty thes should not be controlled on amount of words.
Surfing for a card. I thing shipping cost is to highpayed more for shipping theme the invitation. Should make it free it was not next day and paper is weightlessness
Date of experience: June 18, 2022
Exactly what I ordered. It was perfect and gorgeous.
Date of experience: June 18, 2022
They were on time and looked just like the example. Very satisfied
Fast. Easy. Hassle free
Date of experience: June 18, 2022
Beautiful invitations and excellent quality! Very happy :)
Date of experience: June 18, 2022
The invites came early and are exactly how we pictured them.
Thanks.
Options options options
Date of experience: January 30, 2023
Order arrived early and was exactly what I designed for my sister's bridal shower favors.
My orders are always accurate and on time
Date of experience: June 18, 2022
Thank you for being so prompt. It made my vacation a lot easier.
Date of experience: June 18, 2022
I'm happy with my order. Good quality and fast delivery
Date of experience: June 18, 2022
They worked out great and were so cute! I'm very happy with my product!
Date of experience: June 18, 2022
Amazing service and product was perfect! Ways have a great experience
Date of experience: June 18, 2022
Creating the i.d. Card was super easy and quick fulfillment.
Date of experience: June 19, 2022
Quality is great! Just like the picture online! I will definitely use them again!
Easy to use website
Date of experience: June 19, 2022
I enjoyed how easy it was to create my invitations and the fast delivery.
I found the invitation I was looking for.
Date of experience: September 3, 2022
Good, loved design. Creating card was a little difficult.
Card design
Date of experience: June 18, 2022
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Jane,
I am so sorry to hear about your invitations being thinner than expected. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Craig