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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,709 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.8%
Positive
2,161
Neutral
57
Negative
62
View ratings trends
339
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How would you rate Zazzle?

Reviews (10,709)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (952) business cards (321) wedding invitations (331) delivery date (101) credit card (79) quality product (124) delivery time (57)
Thumbnail of user dianag2012
New Jersey
1 review
0 helpful votes
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November 29th, 2024
Verified purchase

I am extremely satisfied with my order! It's the most perfect binder for my new business. Thank you!

Reason I chose this business:

I wanted to design my own binder with my company’s logo

Date of experience: November 19, 2024

Thumbnail of user shaydens3
Washington
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

Very cute, really good quality I did have to order more because I put the wrong year accidentally!

Date of experience: December 20, 2024

Thumbnail of user debm788
Michigan
1 review
0 helpful votes
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November 30th, 2024
Verified purchase
• Updated review

Choosing a design and putting in your details was soooo easy. Quality materials at a great cost. They do all the work for you.

Reason I chose this business:

They had the design we wanted for a bridal shower.

Date of experience: November 20, 2024

Easy, quick, budget friendly invites!
November 30th, 2024
Verified purchase
• Previous review

Choosing a design and putting in your details was soooo easy. Quality materials at a great cost. They do all the work for you.

Date of experience: November 20, 2024

Thumbnail of user darlenel592
New York
1 review
0 helpful votes
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January 19th, 2025
Verified purchase

I received my order as guaranteed I was happy to receive the items on time

Reason I chose this business:

Used this company before

Date of experience: January 9, 2025

Thumbnail of user karat149
Massachusetts
1 review
0 helpful votes
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December 9th, 2024
Verified purchase

Easy to customize, quick shipping, and wonderful outcome! Will use Zazzle again for any future needs.

Date of experience: November 29, 2024

Thumbnail of user joannea621
New York
1 review
0 helpful votes
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December 9th, 2024
Verified purchase

Great quality. Fast delivery. None of the invitations were ruined or anything like that. All came in perfect condition.

Date of experience: November 29, 2024

Thumbnail of user lindao2677
New York
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Beautiful invites - many comments from my guests- chose the blue and coordinated party items w the snowflake theme

Date of experience: November 16, 2024

Thumbnail of user nathanaelg31
Illinois
1 review
0 helpful votes
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January 19th, 2025
Verified purchase

I received the mug in a timely fashion and it is in excellent condition.

Reason I chose this business:

Google Shopping led me there.

Date of experience: January 9, 2025

Thumbnail of user rayl1247
North Carolina
1 review
0 helpful votes
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December 6th, 2024
Verified purchase

Card and envelope order came within a week and looks fantastic. Would recommend to anyone who is looking for a specialty card.

Reason I chose this business:

After disappointing results with another company, I found Zazzle on Amazon.

Date of experience: November 26, 2024

Thumbnail of user laurend1474
New Jersey
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

I ordered Minnie Mouse playing cards and they came in a timely fashion and are adorable! Thanks!

Date of experience: December 17, 2024

Thumbnail of user giseller69
New York
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

Elegant and chic floral save the date perfect in size. Shipped quickly and easy template to use.

Reason I chose this business:

I liked the design the best of all the ones I looked at. It fit the style of our wedding best.

Date of experience: December 17, 2024

Thumbnail of user katiep722
Texas
1 review
0 helpful votes
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November 23rd, 2024
Verified purchase

Loved using this site! Very user friendly and I got the product in, in a timely manner! Will use again.

Reason I chose this business:

Like the different templates and abilities to modify/personalize

Date of experience: November 13, 2024

Thumbnail of user mackh86
Michigan
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

All the invites turned out amazing and are exactly what I wanted. They also came in within a few days of placing the order.

Reason I chose this business:

The design I wanted was on zazzle

Date of experience: November 12, 2024

Thumbnail of user ericah738
Florida
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

Fast shipping and very cute design. High quality birthday invitations. My daughter loves them, and all of our family thought they were adorable 🥰

Date of experience: November 12, 2024

Thumbnail of user ashleyw2471
Washington
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

I ordered my wedding invites on a Tuesday morning and got them on Saturday. Super fast shipping will definitely order from again!

Date of experience: November 12, 2024

Thumbnail of user charityp72
North Carolina
1 review
0 helpful votes
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December 6th, 2024
Verified purchase

The invitations were great but my son failed at passing them out! Can't trust an 11 year old to do anything! :)

Reason I chose this business:

Found it online

Date of experience: November 26, 2024

Thumbnail of user dianes2750
New Jersey
3 reviews
0 helpful votes
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December 6th, 2024
Verified purchase

They came out great! My Twins r celebrating their 50 th Christmas BD. These invitations made the day more special. Good quality and fast shipping

Very personable and very courteous.

Reason I chose this business:

Past experience

Service

Date of experience: November 26, 2024

Thumbnail of user amelas2
New York
1 review
0 helpful votes
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January 23rd, 2025
Verified purchase

Excellent! The print was clear for my mug and the notepad was good. Everything arrived on time.

Date of experience: January 13, 2025

Thumbnail of user mariettag32
Hawaii
1 review
0 helpful votes
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January 21st, 2025
Verified purchase

Was very satisfied with my order. Zazzle was quick to deliver goods.

Reason I chose this business:

I really liked their ads and expected exactly what was advertised

Date of experience: January 11, 2025

Thumbnail of user heidih1134
Utah
1 review
0 helpful votes
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January 19th, 2025
Verified purchase

I hate being forced to write fifty characters when all I wanted to say was timely delivery

Date of experience: January 9, 2025

Thumbnail of user hannahr1117
Texas
1 review
0 helpful votes
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January 19th, 2025
Verified purchase

The delivery was sooner than expected! Absolutely love the card quality!

Date of experience: January 9, 2025

Thumbnail of user janicec2609
Virginia
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

Will order a bigger size because the dates are pretty tiny but love the turn out

Date of experience: December 18, 2024

Thumbnail of user taylorl293
Connecticut
2 reviews
0 helpful votes
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October 27th, 2024
Verified purchase

Paid a ton of extra money to get the sign the day before the party & ended up getting it during the party without a notification. We couldn't even use the sign & can't send it back since we got it personalized. We want a refund

Reason I chose this business:

Chose it because in the past I had good experiences ordering shirts from them as presents for family

Date of experience: October 17, 2024

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Taylor,

I'm really sorry to hear about the issues with your recently placed sign order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Thumbnail of user chelsead280
Maryland
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

Impressed by the quality and how fast my order shipped. Very happy with my purchase.

Date of experience: December 23, 2024

Thumbnail of user julieb4841
Ohio
1 review
0 helpful votes
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January 20th, 2025
Verified purchase

Was beautifully done just wish it was bigger. Was here sooner than stated.

Date of experience: January 10, 2025

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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