Zazzle

Uncooperative with refunding an auto renewal I opted out for last year! This company is just scamming and it's ridiculous. Instead of refunding me they want to give me a credit for a future purchase as if I will EVER order from them again!

I had ordered a child's sweat shirt in November as a Christmas present. I was given a delivery date of Dec. 8th. The item was never delivered. After repeated requests to trace the product, I received an email adding my postage would be updated. Nine days later the item failed to arrive. Again I attempted to contact Zazzle, no answer. On Dec. 22 I was told my gift would not arrive. This has been the most unprofessional service and company I have ever done business with - go to Cafe Pres. I wish I had

Nice products, but non-existent customer service. Won't answer the phone, wont reply to email. Won't always send you what you pay for. I paid for 3 custom shirts (Christmas gifts) and received one. Thankfully I paid by credit card so no response from them within next few day equals dispute/chargeback from me. Vote with your wallets people. Don't pay for what you do not receive.

Every time I send out stationary (which I do a lot, because why not!?) I get stamps to match my whole stationary set. The stamps are always the most talked about item from my family and friends! They love it. I got gorgeous stamps for our Christmas cards this year (gold deer antlers on a deep read backsplash with gold initials) I just dreamed it up and Zazzle made my customized order just the way I imagined it in my mind.

I was SO happy, I decided to skip the stationary store here in town and get thank you cards from Zazzle. I just ordered these peach/pink floral stamps (always in medium!) with our initials. Pink envelopes pre-addressed and black and white striped thank you cards.

Whatever mood you're in, whatever you are searching for, type it in their search box... they've got it! I can't wait to hear the feedback from our thank-you cards this year! I think this one will be the prettiest set of cards we've ever sent out (only spent $40!)

Planning a wedding can be hectic but not when you have quality customer service and zazzle may my wedding planning worry free! I loved most all of my purchases but the couple that were not what I expected-without hesitation, Zazzle refunded the full amount within 24 hours. Great communication and services, thank you team Zazzle!

Worst company ever. Please report to attorney general. Everyone who wrote on this website that they are scam is right. They never answer the phone. Emails are all returned as undeliverable. The print comes off immediately and the material is so cheap—5 cents in a sweatshop somewhere oversees. Report also to the consumer agencies. These frauds must be stopped and be fined.

I ordered senior graduation invitations and half out of the entire pack had poor picture visibility, with a white smudge of some sort, and to top it all the invitation sent to me was on hard card board not quality photo papet with a matte or glossy finish. I filed a complaint and had been promised a corrected and replacement shipment, I have yet to receive it. I never asked for a refund I just wanted what I paid for. I will never order from Zazzle again, I had to physically reorder a new design and wonderful quality work done from my local Target Store photo department

I love Snoopy. I was looking for a 1st birthday card for my grandson with Snoopy on it. Your site had one that I could personalize, and it came out amazing! It will be a keepsake for his baby book. I have gotten personalized ornaments from this site in the past, and I'm never disappointed!

Gets a little pricey the more invites you order, but I'm SO HAPPY with my purchase! They came in even earlier & they're identical to what my order looked like when i designed them. Would definitely recommend and use in the future.

I am so very pleased with the way my daughter's 18th birthday invitations came out! They looked absolutely amazing! I also had stickers made for the boxes and they were even better than perfect! Everyone love them I don't know what I've been doing all these years without you Zazzle! Thank you so very much for making our day extra special with the beautiful invitations!

I placed an order for a custom t-shirt on December 10, and the order status has said estimated delivery December 16-19 since December 14. But no delivery, and no response to my inquiries. They were, however, very efficient at charging me for the item that I will not have to give as a Christmas gift.

The invitations arrived sooner than expected and were very cute and high quality. However, of the 20 I ordered, 5-6 were slightly damaged and 3-4 of the envelopes were partially sealed so they ripped when trying to open and stuff them. Not a huge deal, I still sent them out, but frustrating considering the price.

What an amazing first experience with Zazzle! I ordered a Welcome Sign for my daughter's bridal shower. The site was so user friendly and I loved that I could see firsthand how it would look as I made changes. I wasn't sure if it would arrive on time because it was a bit last minute. To my pleasant surprise it actually arrived 5 days earlier than estimated! It was very securely packaged and was so beautifully done! It exceeded my expectations. Thank you for making this experience so special. I can't say enough about how enjoyable this was.

I have used Zazzle a few time. I like what they do and have been pleased with what I have received, until now. I ordered a personalized tote bag for my daughter. It came with the wrong name. I checked my order and the mistake was Zazzle's, not mine. Zazzle would only give me a store credit for the purchase. However, when I went to repurchase the tote bag it was no longer on sale and my store credit was for the sales price. Plus I had to pay shipping again. The end result is that it cost me an additional $11 to get what I originally ordered. Especially galling when it was Zazzle who messed up the order. I could not be more dissatisfied with this experience.

This is the first time I have purchased an item from Zazzle. The product arrived sooner than expected (a plus), well packaged (another plus)and ZZzle kept me informed of the progress of my purchase. Over all an excellent experience!

Wost place ever just take you business elsewhere. I would try to pinpoint where they went wrong but it's everything the whole platform and the way that they do business is backwards. Save yourself the trouble go somewhere else.

I ordered a business vehicle magnet for my truck. The original order said on June 30 it was shipped. I checked the tracking 48 hrs later as zazzle says it can take 48hrs to show movement. Still hasn't moved and to give context, the location the magnet is coming from is Stafford, TX. I live hrs north of Stafford, TX which is still in TX. Its now the 12th of July and I still haven't received my product. I've could taken a Uber and picked it up. Anyway, I probably should have driven down the road and had one made from a local small business instead. Well, lesson learned and hopefully y'all dont make the same mistake.

The merchandise was in great shape ( ordered a stein) & the political buttons were wrapped so that they did not get scratched ( had ordered 4) Time that I received was reasonable -less than a week from ordering.

I received a custom photo plaque. Both text and photo were crooked. When I requested it to be corrected, Zazzle support claimed I was requesting an "alteration." Their customer support is a joke and they even suggested that I should send back the defective item (a personalized item with a picture of my husband and I... what would they even do with that?).

I fully get the initial human error. I do not understand why they chose to handle THEIR error in this way. Disappointed and will not shop there again.

The shirts I ordered came out great! Soft, the exact design we wanted... just too small. Ivan was SO helpful and changed out our incorrect sizes with no hassle whatsoever. We cant wait to wear our shirts!

I placed an order for an extra large shirt and noticed right away their site glitches and rang me up for a small. I messaged them right away and they would not fix the order. Instead, they were super rude to me when I simply asked to send me the correct size so I can take it on vacation. Three rude emails in a row and I guarantee they are just going to steal my money at this point. I can not believe this.

Do not order from Zazzle! First off is their misleading Groupon... If you have ordered from them before you know that they offer over 100,000 different styles of invites... So when a Groupon comes along in bold writing "110 5x7 invites for $44.99" you know this is a good deal... Then you read the very fine print that says you have 300 to choose from!... That's not the worse part... after you go to this list of restricted invites they are in categories... There are less than 30 different birthday invites to choose from! What a scam... No one wants this group of outdated invites to begin with!
The email customer service takes DAYS to get back to you! Hello year 2014... The phone customer service is a joke... Don't try and use a coupon code ( that is on their website)... most likely it won't work with your order..

Good experience. I felt like I had enough options to personalize my son's invitation without it being overwhelming. Was user-friendly and also helpful to see the virtual mock-up of what it looked like. Would recommend to friends.