• Zoosk

Zoosk

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Overview

Zoosk has a rating of 2.4 stars from 3,554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zoosk most frequently mention fake profiles, customer service, and credit card problems. Zoosk ranks 680th among Dating sites.

  • Service
    311
  • Value
    320
  • Quality
    282

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
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Neutral
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Negative
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How would you rate Zoosk?
Top Positive Review

“BEST REAL ONLINE DATING SITE EVER!”

Kemi N.
8/17/22

A good online dating site should be easy to get registered on, and also easy to navigate people's profiles and choose who to make friends with. Before I got to know about zoosk, I had terrible experiences on many online dating sites! However, with Zoosk I am really having a great time meeting real and nice people online that have become really close friends. The zoosk support system are just simply amazing. I recommend them to you if you are like me who have little or no time to socialize physically. You will definitely love it

Top Critical Review

“Scam”

gina y.
8/29/24

Zoosk advertises that it's free but you are not allowed to talk to any of your connections or matches. I tried to delete my account and the only thing available was to pause my account. I believe there's a lot of profiles on there that are inactive because people are unable to delete their profile.

Reviews (3,554)

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Reviews that mention popular keywords

customer service (79) credit card (63) user content (1) soul mate (36) right person (26)
Thumbnail of user kemio2
19 reviews
3 helpful votes
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August 17th, 2022

A good online dating site should be easy to get registered on, and also easy to navigate people's profiles and choose who to make friends with. Before I got to know about zoosk, I had terrible experiences on many online dating sites! However, with Zoosk I am really having a great time meeting real and nice people online that have become really close friends. The zoosk support system are just simply amazing. I recommend them to you if you are like me who have little or no time to socialize physically. You will definitely love it

Tip for consumers:
My advice is that you make sure you are chatting with a real person before committing yourself. Most people on Zoosk are real, but there are still few fake people there. So be careful

Thumbnail of user jamieb88
1 review
2 helpful votes
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February 15th, 2017

Chris and I talked several times and knew we had something special! Distance and past experiences kept us guarded at first. We decided to meet and are no longer dreaming of love but experiencing it with each other! Best Valentine's Day ever! Have faith and NEVER give up or settle because that "special person for you" is out there!

Thumbnail of user debbiec288
1 review
0 helpful votes
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January 13th, 2019

I'm giving this site a great review because I met a great guy. I do want to say though that it's very overwhelming... too many messages from too many people. I don't like rejecting people and this site kinda makes you. Sometimes for no reason other than you can't really talk to so many people at the same time... at least I didn't want to. I'm sure there are several good guys who I didn't reply to just because there were so many. Not sure how I would fix this issue but maybe if you could only message the person once they have "liked" each other's profile? Also that one thing where they pic a match for you and all you can see is a picture? Really don't like that at all. Looks are part of connecting but to me a small part. I want to know about them before I say if I think they could be a match.

Thumbnail of user radam2
1 review
0 helpful votes
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October 22nd, 2018

I am pleased to have met a great person named Kelly through this site and honestly if I had seen him in public I never ever would think he would have approached me to introduce himself nor that i would be his type. All this for $29.99! Lol. I hope he is the last first date I go on! I hope everyone finds love and if you don't in a month then I would unsubscribe! Thank You Zoosk!

Thumbnail of user melony062014
1 review
1 helpful vote
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August 13th, 2023

It was most disappointing and disgusting experience. It's a total waste of time. Dishonesty, rudeness, and fake are three main characteristics of 99% men looking for money or hookups. Misleading information, lousy website, terrible company. They should be put out of business. They actually emotionally hurt people! People need to stay away from this website.

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Thumbnail of user rebeccaj43
1 review
0 helpful votes
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October 12th, 2016

Absolutely awful site. Took £60 from my bank account and sent me pictures of fat unattractive men. No criteria match involved. Fighting to get my money back. Only £60 but it's the principle. Shocking.

Thumbnail of user nellier12
1 review
0 helpful votes
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September 27th, 2015

I met this wonderful guy but messaging took forever do I provided my number and err spoke daily, several times a day until we decided to meet. There was an instant connection and we're making plans for the future!

Thumbnail of user davidl150
1 review
7 helpful votes
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November 20th, 2014

One of the worst dating website ever. Expensive with hidden fees + need to pay more even to be seen by other members. Lots of fake profiles that will send auto reply messages making u think u have got real messages in. Stay away from this scam.

Tip for consumers:
Turn around and look for another dating website.

Thumbnail of user tamis13
1 review
1 helpful vote
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December 15th, 2015

The zoos site was fairly user friendly. I saw several good looking nice men and made several friends along the way... overall a great experience ending with meeting someone! I'm excited to see where this goes...

Thumbnail of user jl64
1 review
7 helpful votes
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August 16th, 2014

I can not believe that there is an institution where we as customers could complain about businesses of this kind where they literally lie to you and basically still your money, I really some one takes down this business. Stay away!

Tip for consumers:
Don't use it

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Quality
Thumbnail of user reneel92
1 review
1 helpful vote
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August 23rd, 2018

Met some very nice men since joining in Nov 2017.
Just no spark or not looking for same thing or different level. My subscription was due to expire than cowboy messaged me.
600 miles away!
Something just hit me. Intuition, curiosity. Who knows but I responded. And this city girl rocker was soon hooked lol...
Wish us luck...

Thumbnail of user ronaldr34
3 reviews
30 helpful votes
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September 17th, 2015

I've been a active member of Zoosk for over a year... Getting help, finding customer service # or email address or contacting their business office is made intentionally difficult. Instead if you spend hours going thru their hundreds of questions eventually I suppose I'd find the answer. There are so many things that Zoosk never tells you about how to manage chat... messages, etc. THey leave it open to each individual to learn how to operate their site. I've never ever known what the small circular colors mean next to the people online or chatting... Most of the women you choose you'll never hear back from. Do the attractive pics really represent serious & motivated people or merely bait to attract men & money? Ron Rosen, MD

Tip for consumers:
Don't use Zoosk. There are much better dating sites than Zoosk or Match.

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Value
Quality
Thumbnail of user darbyc3
1 review
9 helpful votes
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May 18th, 2020

Poorly designed, did not have high expectations to begin with but this was even worse that anticipated. Only got replies from apparent scammers. I would not be back on any dating site but except for the pandemic. Altogether not a pleasant experience.

Thumbnail of user kevinm117
1 review
0 helpful votes
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April 20th, 2015

Too many members have visions of wonder and some, if not lots, expect successful relationships to fall on their laps without working on them. You add "Friends First" is very effective. And, should build a "Cancel Date" option to minimize getting stood up if they meet someone.

Thumbnail of user kenf34
1 review
16 helpful votes
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January 20th, 2016

Don't do it because I am not sure if any of the women who visited my profile actually exist. And constant pressure to buy is a pain

They also send you piles of profiles that are a very long way from your stated preferences

Don't rate it at all

Thumbnail of user katem104
1 review
0 helpful votes
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February 20th, 2017

Be honest and open. Be yourself. Love steals into your heart in the strangest ways. Give everyone a chance. When you find someone, hang on tight. Do not try to change anyone. Accept them for who they are.

Thumbnail of user nissenv
1 review
2 helpful votes
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October 6th, 2013

Completely unreliable. When I click "not interested" those same very people appear the next day as "interested" or "look whose checked you out"... People I just look at get put into my "guess who's interested" or "he wrote you" categories. Twice guys said they never were interested nor contacted me... and that "Zoosk is always screwing up like that." Just horribly unsatisfactory. My search parameters keep "defaulting" and when I "invisible" myself, I still am visible. Bad Service

Thumbnail of user laurac137
1 review
0 helpful votes
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February 16th, 2016

I would say 95% of my personal interactions on here were from men looking to just find an easy hook up for sex. They were not interested in a real, exclusive relationship. I did get lucky and find one man that contacted me and we have begun dating.

Thumbnail of user jorget29
1 review
1 helpful vote
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March 11th, 2019

I've always said you have to pay to find a genuine connection with someone else who is putting in an equivalent effort. This goes towards any dating site or app. Zoosk simply is just one of the better apps out there.

Thumbnail of user sallyh41
3 reviews
17 helpful votes
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May 5th, 2016

On line dating is fierce dedicated battle faced head on. One needs to brave, street wise, know how to question the proposition. Also, there is no certain correct etiquette about contacting; or replying. Woman do much of the aggressive initial contact work.
Creative writing skills and chatter presentation is helpful. Short and long messages work. Approach fruitful writing from recipients point of view. Be direct. Not judgmental. Positively open-minded, Cautious. Respectful of Gender. Demonstrate Patience. May 4,2016

Thumbnail of user ewas7
4 reviews
0 helpful votes
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October 9th, 2019

Satisfied with the outcome, pretty good dating site. I think the price is OK and I liked the option of pausing account, very useful when you're trying to focus on one person. As we all know, it takes several attempts to meet someone you are really interested in..

Thumbnail of user kaylad184
1 review
1 helpful vote
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November 9th, 2021

The app is designed very well, just everything cost so much money and it's like I've wasted my time making a account because I can't even view my messages or message someone, please change the subscription

Service
Value
Quality
Thumbnail of user janicej12
2 reviews
1 helpful vote
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July 13th, 2015

With so many professional people on facebook, it only makes sense to join a dating site associated with them. I have finally met the man of my dreams on zoosk and do not need to look any further... Thanks...

Thumbnail of user lynns25
1 review
2 helpful votes
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September 21st, 2013

This is a scam site. You're charge an up front fee and then they want "coins" to email of contact other members, ethics is about $2.00 per connection. And they don't deliver emails unless you boost, which again is $2 per time. What a rip! I've written the Colorado AG Office and they tell me I'm not alone in my complaint. Stay away!

Thumbnail of user barrys58
1 review
3 helpful votes
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December 2nd, 2016

First off it expensive constant spend to play their stupid game carousel even thou you pay top price to join half are not paid up members so cant reply anyway scammers galore if you report nothing is done so to protect their income monitored in all you write in your profile what a waste of time and space stay well clear and save your hard earned cash

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From the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.

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Sejal M.
Typically does not respond to reviews

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Find your match on Zoosk

“I just love it – tons of real profiles, and people who actually want to meet up and connect in person.”

- Kyle G. Visit Zoosk