• Zoosk

Zoosk

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Overview

Zoosk has a rating of 2.4 stars from 3,554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zoosk most frequently mention fake profiles, customer service, and credit card problems. Zoosk ranks 680th among Dating sites.

  • Service
    311
  • Value
    320
  • Quality
    282

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
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How would you rate Zoosk?
Top Positive Review

“BEST REAL ONLINE DATING SITE EVER!”

Kemi N.
8/17/22

A good online dating site should be easy to get registered on, and also easy to navigate people's profiles and choose who to make friends with. Before I got to know about zoosk, I had terrible experiences on many online dating sites! However, with Zoosk I am really having a great time meeting real and nice people online that have become really close friends. The zoosk support system are just simply amazing. I recommend them to you if you are like me who have little or no time to socialize physically. You will definitely love it

Top Critical Review

“Scam”

gina y.
8/29/24

Zoosk advertises that it's free but you are not allowed to talk to any of your connections or matches. I tried to delete my account and the only thing available was to pause my account. I believe there's a lot of profiles on there that are inactive because people are unable to delete their profile.

Reviews (3,554)

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Reviews that mention popular keywords

customer service (79) credit card (63) user content (1) soul mate (36) right person (26)
Thumbnail of user mm90
1 review
1 helpful vote
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May 5th, 2014

I agree with the poster regarding fake views. I became suspicious when several apparently sane women would view my profile about ten times a day, including some that I messaged but with no reply.It certainly appears that if somebody has viewed your profile once, then every time they log in subsequently, you receive a viewed message. I think also in search mode, without clicking on the profile you generate a view.If I was a woman, and it appeared that the same person was viewing my profile 10 times a day, I certainly would not reply to any subsequent messages. What a truly horrible website/avoid!

Thumbnail of user jamest2084
1 review
11 helpful votes
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October 18th, 2021

This site is full of scammers. Keep your eye (men like myself) on any profile with only 1 profile pic. They will use words like "hello handsome". They will ask questions to things already answered in your profile and they will request pics of you despite you already having pics on the site. Save your money. It's already hard being alone but being alone AND giving this site money is even worse. Good luck with your search fellows!

Tip for consumers:
Don’t use it

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Thumbnail of user elizabeths125
1 review
0 helpful votes
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January 19th, 2016

I tell you I never thought a relationship could be this great! And sometimes just looking in your close area you may be missing out on a perfect match! I fell in love with the greatest MAN I have ever known! I would 100% recommend anyone that is wanting a relationship that is compatible to come here! The best choice I have ever made! And we are now almost 3 years into our relationship! Thank you ZOOSK for saving us from another failed marriage! And he is an amazing father to my kids :)

Thumbnail of user warrene5
5,132 reviews
4,777 helpful votes
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July 8th, 2014

Its always funny to see so many 1 star ratings then suddenly there is a high rating. Usually a 4 or 5 star "I love it" review! Usually by a fake account...

I tried Zoosk once. I left it wondering how many bots are there?

Current stats at the time of this posting.
525 reviews with 388 one star rating!

Tip for consumers:
Read all the bad reviews here and don't join zoosk.com

Thumbnail of user marcol151
2 reviews
3 helpful votes
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December 28th, 2021

It's frustrating to waste money with no results. Zoosk is terribly slow and archaic with lots of dead profiles. They match you with people regardless of your search criteria. The carousel leads to nothing. Lousy and rotten site! They obviously mislead their customers giving them fake likes and matches. You get instant bot auto-responses. The longevity of profiles is tremendous, they are there for years, obviously outdated. Anyway, Zoosk was completely worthless in my experience. Search elsewhere, try other options, don't be fooled by Zoosk and don't let them con you into their shady and phony "dating" kingdom. Zoosk is worthless, time is precious!

Thumbnail of user chasem16
3 reviews
37 helpful votes
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August 21st, 2017

The scammers post a photo with a telephone number and the words "text me" added with text in the image. The service does little or nothing to police them. Also, mark the date your 30 days comes up or you'll get billed again.
One would think a paid subscription would grant you full access to everything available on the site. But Zoosk manages to create numerous ways to dupe you out of even more money.

Thumbnail of user tarar10
1 review
0 helpful votes
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May 20th, 2015

We started talking and hit it off right off the bat. I love how we do have some things in common like having Christ in our lives and wanting to go to church and wanting to succeed in life where our careers are concerned. He is very sweet, kind, a gentleman, respectful, faithful, etc. Thank you Zoosk for helping me find him. :)

Thumbnail of user saundrab5
1 review
3 helpful votes
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October 10th, 2015

I met someone on zoosk through my matches. We became friends and are now getting married after knowing each other for 18 months. My experience with this site over others was that it's easy to use, the people are genuine and the site didn't seem to be filled with scammers like other sites. It may take a while to find that special someone but keep trying.

Thumbnail of user tricias20
1 review
0 helpful votes
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December 25th, 2016

You can use Zoosk as a safe way to get to know people by chatting and sharing photos through the website. Easy to use before you decide to take it a step further outside of Zoosk. I also like the privacy factor - you get to accept or decline chats with others rather than being blasted with chats and messages you don't really want. I connected with a few people and in the end met someone that appears to be a real "match" pretty quickly. All of what i would consider "connections" were matches "Zoosk" found for me. The ones that didn't go further were mostly due to distance between where we live. So it seems whatever the people at Zoosk are doing to match couples up really works!

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Thumbnail of user narellem
1 review
13 helpful votes
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August 24th, 2014

Very hard to get anywhere with this site. They are thieves. If you must even try it, use a temporary credit card to subscribe! Otherwise you will not be able to cancel your subscription! I have sent them about 5 emails, and still have no response, so I've had to cancel my card and get another one. Not to mention the whole coin thing is ridiculous!

Tip for consumers:
Use temporary credit cards only!!

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Quality
Thumbnail of user joshuam110
1 review
2 helpful votes
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June 11th, 2017

Their business practices are scam-like and exploitative. On top of charging you a membership at 20$ a month for access to half of a dating site, they constantly press you into spending more money on basic features. I can't even tell if the people I'm looking at are capable of replying or not. It's frustrating and I have never felt so ripped off.

Thumbnail of user teril1
1 review
5 helpful votes
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October 7th, 2015

If this review doesn't make it online, then I know Zoosk is moderating this site. My previous review didn't make it as I'm trying to keep up with their BS, but I'm only one person, they are many. After my first review, two positive reviews were posted afterward, imagine that! This is an egregious, money making site and will draw you in with inappropriate messages and pictures. When you call the person out, they tell you what a terrible person you are... laughable. Please be careful people.

Tip for consumers:
Dont' use this site

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Thumbnail of user stacyl47
1 review
8 helpful votes
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January 15th, 2016

They ask my preferences but then completely ignore them and my "smart picks" and "carousel" are always men 10-15 years older than have any interest in. My default preferences should be the ones I choose not them! If a person is no longer paying them remove their profile and once you choose delete why do they continue to show up in your picks? What a waste!

Thumbnail of user samuelg296
3 reviews
12 helpful votes
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January 12th, 2022

My matches were ridiculously inappropriate with no regard to my search criteria. I contacted some of them but there was no reply. Zoosk is not a secure site. The level of real activity is 0.
By the way, Zoosk likes to add bogus charges: think twice before you get the paid subscription there, and if you do get it, make sure they don't put you on automatic renewal and don't charge you for a full year right away. Read the fine print!

Thumbnail of user antoinep12
1 review
2 helpful votes
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March 11th, 2019

You literally get what you put into it. Stay focus! Stay on point! Approach it as if your life depended on it - quite frankly it does, right? I mean, that's why you're here, right. You will meet someone! But it may not happen overnight. Don't give up. Don't be afraid to send a follow-up message. It happened for me three weeks after sending my first message - which, in my situation, is like an eternity, just about when I was about to give up. Good luck, friends. I hope you find your love like I did - on Zoosk!

Thumbnail of user everettd7
1 review
0 helpful votes
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August 5th, 2015

This site worked great for me, and I've met a wonderful woman. You do have to pay, since the free part is 100% useless, so just bite the bullet and pay. Then buy some coins, because you need those to "unlock" people that want to meet you, so just do it. Don't buy more than a 30 day subscription though, because you'll lose any money you spent once you meet somebody (which is quick) and you want to stop getting messages from all these poor women who still think you're available.

Thumbnail of user johnz36
1 review
1 helpful vote
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July 15th, 2015

I have been on Zoosk about 3 months after talking to a few really nice women and went on two dates. That gave me more confidence about what type of person i was looking for. I met the most wonderful woman that lived just a few miles away. Our first meeting was at a Starbucks. I never believed in love at first sight but this lady changed all that. I held her hand tight and kept looking into those beautiful eyes. Its been 7 weeks now. Its hard to believe how much i love her and how much she loves me, Thanks Zoosk.

Thumbnail of user juanl29
1 review
0 helpful votes
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December 7th, 2015

Well, it's very difficult to meet the right person. But you have to remember you are not perfect either. For me, I'm very easygoing but very picky as well. That's why easier to meet people but hard to choose in addition, my English isn't good enough. However my strength is very natural. I never ask men's stupid questions online. I think he'll tells you when he feels comfortable, ask someone's questions before you meet that's a terrible way-- don't push, give him more space to feels you... Just let nature take its course. And don't be a material women!

Thumbnail of user lynneannp
1 review
7 helpful votes
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March 2nd, 2015

Don't sign up its probably the worst dating site I have ever been on.

I Wouldn't recommend to anyone I just wish I had seen this page before I blow £22.75 on the crap.

I got swindled into joining.

Apparently this hot guy messaged me and continued to contact me, but I had to subscribe to talk to him. So I did, just to find the profile had vanished once I signed up.

Zoosk sales ploy, it worked! Scum bags! No genuine profiles on there.
Cat fish, Married Players, ugly old perverts, that's the real Zoosk experience avoid it!
It's like a virtual STD Not to mention the constant pressure to buy coins to contact users you have already paid a subscription for!

Are they Crazy?! IT'S A RIP OFF!

Tip for consumers:
DON'T WASTE YOUR MONEY!

Try Tinder its free :) and works!

No Cat Fish :)

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Thumbnail of user rafaeln4
1 review
0 helpful votes
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May 17th, 2016

Yes, I finally met someone and she is truly wonderful. I met her on Zoosk.com, but I found the site overall frustrating to navigate at times and the quality of matches less than appealing. Also, there are many users that use this site as just a casual sex hook up site and it turns off many would be matches to wanting to chat or go on dates for fear of running into one of the many people just looking for sex and nothing else. I found my true gem and she found me. We have a very bright future in store. I do want to thank Zoosk for giving us the opportunity to find each other.

Thumbnail of user laurettew
1 review
0 helpful votes
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March 26th, 2017

This site was very active and better than all the rest. Very easy to use. Many men near me or at least in Connecticut. Other sites their all out of state. So happy that I met Jon on this site and tell others to join and give it a try. Thank you.

Thumbnail of user jasd3
1 review
0 helpful votes
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October 15th, 2016

I've made a few friends through Zoosk, who are genuine, intelligent and LOL funny. That's why I came here in the first place. Therefore it's been a joy, but alas the holidays are upon me. I would definitely recommend Zoosk. Thanks again. Goodbye all.

Thumbnail of user debrau
1 review
7 helpful votes
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August 23rd, 2015

This website is such a joke i have had interest but never no replies. What do you actually get for your money, pictures is all i see.
Well, my 6 months are up. Summary: yes a couple of matches but no response after that, two people responded to a chat one time and no more after that. The most entertainment I received was looking through pictures in the beginning with hope in my eyes. Still have hope, went it is right, it will be right, I can wait. Good luck to all.

Thumbnail of user barbarab174
1 review
0 helpful votes
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July 30th, 2016

I was on Zoosk for a week and I encountered many serious guys looking for their match. They were professional and sincere unlike other sites. I communicated in chat and over the phone but only one touched my heart like James. And when we met in person the chemistry intensified. I'm excited about the possibilities with this amazing man.

Thumbnail of user shawnl25
1 review
0 helpful votes
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April 27th, 2015

After couple meetings I was blessed with finding a beautiful lady whose life was as $#*!ed up as mine. Now we can live our $#*!ed up lives together Worked out for me the second time around on zoosk. Patience seems to be the key.

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From the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.

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Sejal M.
Typically does not respond to reviews

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Find your match on Zoosk

“I just love it – tons of real profiles, and people who actually want to meet up and connect in person.”

- Kyle G. Visit Zoosk