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Here’s what consumers have asked with answers from Appliances Connection staff and previous consumers.
The estimated delivery date is fairly accurate when applied to items that are already in stock at our warehouse (please note, this does not apply to items that are listed as Available). Please note, at the end of the day, it is still an estimate it can be subjected to changes, and not a definite timeframe.
We ship over 1.6 million orders per year. Of those shipments, you have viewed an iota of complaints against our company. Likewise, the positive reviews also outweigh the negative reviews. It seems that you have signed for the delivery without inspecting the delivery, as we have advised you to inspect it prior to accepting delivery. With our agreements with the manufacturers, if there are any issues with the appliances, they would first be subjected to an assessment by a manufacturer certified technician. If the unit is truly, in fact, defective, they will replace the unit. If you are shipping the product back to us, we will provide a refund once confirmation is available that it is en route back to us.
STAY AWAY! We just ordered a $3,000 range from Appliance Connection. The range came damaged. The instructions say to start by removing the door. When the installer did this, the spring in the door bracket popped. First off, when you call you cannot talk to a person to report a defect. You have to use their ticket system. After a month of back and forth with their stupid ticket system, and the agent(s) contradicting themselves, they told us that it is obviously an installation problem, and they weren't going to help. Is this how you treat someone who just spent $3,000 at your store.
Stay as far away as you can from this Company. They just delivered my new Bosch dishwasher, were supposed to install it with "White Glove Service" and haul away my old dishwasher, but instead just delivered the new one and high-tailed it out of here without installing it and removing the old one.
We do provide installation services for an additional cost, please refer to the services listed under the item in the cart. We do deliver to the Los Angeles region, with free in-home delivery, there is also no taxes for shipments to Los Angeles, CA. (However, this item is no longer available for purchase)
I think they sent me your damaged couch... I too received a sectional damaged. Unfortunately I signed for it before opening it. Slices to the black fabric underneath the couch, broken frame in 2 different places. The one end of the sectional is smashed in. AND the fabric on the cushions don't match the rest of thd sectional. This company is the worst! BEWARE!
You will not return it, or will loose have off your payment. They will destroy your front door, left it on the floor, not attached the legs, ( tell you, you did not pay for it), refused to pick the mess, and after tell you to wrap it in original package, before - 30 day, and ship it by yourself! For a charge in every lbs.
