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Here’s what consumers have asked with answers from CARiD staff and previous consumers.
Dear Jose A., The shipping timeframes depend on the type of the product you are going to purchase. Most of the items are on stock ready to be shipped, however, we list products which have to be manufactured. Shipping within the US usually takes up to 5 business days. To get more information, please call our Sales line at 800-505-3274 ext 81. We will be glad to answer all your questions. Thank you. Have a wonderful day!
Dear Liz K., That's a good question, but unfortunately, we do not have an answer on it. It is better to ask the SiteJabber support to explain how the rating calculates. To answer your question about why you should buy from us, I would say that we have a huge variety of the OE replacement and aftermarket automotive goods and if you are fixing or restoring your vehicle you must look through our website. We do guarantee the lowest price and good quality. If you have any questions or concerns, please give us a call at 800-505-3274. We will gladly assist you. Sincerely, Consumer Relations department at CARiD.com
Dear Time h., We are sorry to know, that your product got damaged. Our professional Tech Support team will be glad to look into the issue and help you with getting a refund for the damaged merchandise. Please get in touch with our representative at 800-505-3274 ext 82. Thank you
Thank you sitejabber... I will put out the extra money and buy my parts from pep boys. That way if I have a problem I can just walk into the store to return the item. This site is a God send because I was just about to place my order on CARid.com
They are only concerned about the sale and not the customer. Maybe the owner was in the used car buisness before!
Dear Morgan, We will be glad to cancel your order asap. Please call our Customer Service team at 800-505-3274 ext 82. Thank you
Dear Chantal, Thank you for your questions. All prices on our website are given in US dollars. Please specify the item number you are interested in to me at alison.rh@carid.com and your vehicle details and I will provide you with the total in Canadian dollars. Look forward to your reply. Thank you in advance!
Dear Tom, Thank you for paying your attention to the reviews posted for our store. Unfortunately, it is rare today that people take the time out of their day to recognize a job well done. They would rather go and let others know about the unfortunate that has happened to the order than say how positive they are about the service and products received. That is why you can see negative reviews only. Please specify your concern and your order information, so I could do everything possible to prevent you from writing another negative review. You may email me directly at alison.rh@carid.com Look forward for your reply.
Dear Quincy, Thank you for your concern. We regret to know, that the mufflers did not meet your expectations and you decided to return them. Usually Magnaflow meaning vehicle specific high performance exhaust systems, with badges and polished tips etc. In this case the universal Magnaflow mufflers were purchased. They were true Magnaflow items, but universal fit. To ensure the precise fit, there was a need to measure the original mufflers and to purchase the ones with the same dimensions. Anyway, the mufflers are on their way back to the manufacturer. We will issue a full refund to your account upon receipt. If you have any questions or concerns, please give us a call at 800-505-3274 ext 82. We will be glad to assist you. Sincerely, Consumer Relations department at CARiD.com
