Hi,
Im looking to order a dress, and Im looking for the best quality. If standards are not met, is it possible to get a full money refund?

Regards

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Dylan Queen UK Questions & Answers

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Hi,
Im looking to order a dress, and Im looking for the best quality. If standards are not met, is it possible to get a full money refund?

Regards

asked by Michelle E. on 6/3/15

1 Answer

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More questions about Dylan Queen UK

What is your returns policy?
Does anyone have the address for these people? Ive been completely ripped off and need the address so I can send the hideous dress back and the bank and investigate it and help me get my money back. Any help will be greatly appreciated.
I would like to know that after receiving the dress and jacket for a wedding in May, the jacket isn't the same measurements I gave them, its full of marks and flaws in the material and the dress is sooo bad I can t wear it. They have made it completely incorrect and again its not been finished. I have tried to communicate with them and all they said was take it to the cleaners to get pressed! I need a refund instead.
How do you get a refund from these people
You have many bad reviews about receiving a dress that looks nothing like that has been ordered so I am very confused if I should order the dress I found on your site which I absolute love. Also I need to be certain whether I will get a refund back if I do not like it
What is the return policy
Are you in Hong Kong!? What telephone # can I reach you. Can I return the dress and get a full refund?

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tracey l. · Answer 1 · 2015-06-11T12:49Z

tracey l.

on 6/11/15

Stay away from this site it's a con you will have zero chance of getting any money back and will also receive an unexpected customs bill... these dresses come from china and are poor copies of the ones shown

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Dylan Queen UK Questions & Answers

Hi, Im looking to order a dress, and Im looking for the best quality. If standards are not met, is it possible to get a full money refund? Regards