Sitejabber Website Reviews and Complaints
  • SaferWholesale

SaferWholesale

Corporate Values
Write a Review

Overview

SaferWholesale has a rating of 2.6 stars from 1,108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SaferWholesale most frequently mention customer service, credit card, and golf cart problems. SaferWholesale ranks 416th among Auto Parts sites.

  • Service
    131
  • Value
    125
  • Shipping
    123
  • Returns
    80
  • Quality
    121

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
4
Neutral
0
Negative
4
96
See all photos
How would you rate SaferWholesale?
Business's Favorite Review

“Everything I Need”

Shane X.
3/4/21

The site has everything you need, and items you never knew you could get. I love the selection and that they will always work with you to get you a deal.

See full review
Top Positive Review

“Fun to ride golf cart”

Mike B.
4/14/22

Spoke with Ray and purchased the terminator electric golf cart. I ordered it fully assembled, took 3 weeks to arrive. Fast delivery and a fun golf cart. Nice company to do business with.

Reviews (1,108)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (188) credit card (30) golf cart (50) trike kit (10)
Thumbnail of user cherylnlee26
Texas
1 review
1 helpful vote
  • Send Message
October 21st, 2024

We placed our order (3200.00) the day of the scheduled delivery Bob called to state that the trucking company would not deliver and offered that my husband and I drive an hour to pick up our 900 pound sauna. We told him we could not do it. He said he would call back with an update, we called several hours later to get an update and he was so hateful. He was very rude to my husband, I called back and told him if he could not deliver then I guess he would have to cancel. He yelled at me. They did not credit me for full amount, when I called back to inquire, he called my a liar and hung up on me. I have never been treated so poorly. Adult communictation would have gone a long way to resolve this situation; but he is a hot head and very unprofessional. I would NOT RECOMMEND this company at all.

Tip for consumers:
Bob needs some coaching in customer communications and professionalism. Never been treated so rude in my adult life.

Products used:
Product never delivered

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidh10321
Kentucky
1 review
1 helpful vote
  • Send Message
July 13th, 2024
Verified purchase

I sent an email to SaferWholesale. And received a reply. The person work his butt of to put me on the road. Wanted Trike not a reverse trike.

Thumbnail of user danielm5142
Georgia
1 review
1 helpful vote
  • Send Message
June 1st, 2024
Verified purchase

Ryan was very helpful. He answered all my questions and made it a easy buy. Thanks again
Daniel Martin

Thumbnail of user mr975
Connecticut
1 review
2 helpful votes
  • Send Message
March 25th, 2024

My UTV still doesn't run - 1 mile in 8 months! Arrived with body damage and a bad battery. Called for service and told there's one guy and he works part time! Absolute junk. Out almost $7000 for a 350 pound paperweight. Stay away! Buy local!

Thumbnail of user graciem89
Washington
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

If you need a salesman that can give you
Awesome deals and service at Saferwhole Sales Matthew is your guy. Could not ask for a better company to help you with what ever you wat to purchase

Thumbnail of user terranceh106
Texas
1 review
2 helpful votes
  • Send Message
April 7th, 2024

I purchased a 13' inflatable boat. I received in Nov of 23. I did not immediately open and inspect because of weather, I unboxed and open later in Feb of 24. After getting it registered here in Texas and after placing all appropriate decals and numbers on it I took it out. Only to find out it was a 10ft boat and not 13ft. Upon notifying safer wholesale the only they said they could do is give me $75 back. Total BS. I WILL NOT AND WOULD NOT RECOMMEND THEM. And now probably won't receive the $75. I should have read their BBB rating. 2.8! They got that rating for a reason. And I see why.

Products used:
Inflatable boat

Service
Value
Shipping
Returns
Quality
Thumbnail of user geneb205
Illinois
1 review
3 helpful votes
  • Send Message
March 17th, 2021
Verified purchase

Checked out a bunch of saunas on the website saferwholesale.com and then went to their warehouse. The warehouse had a few models on display and it gave me a great idea of what the quality is. I decided to get the 2 person solo sauna since it fit my room size perfectly. The proce was much lower than anyone else, so I figured I would give them a shot. I was happy in the end.

Tip for consumers:
Good quality

Products used:
Sauna

Service
Value
Shipping
Returns
Quality
Thumbnail of user mbayegaye202
California
1 review
0 helpful votes
  • Send Message
October 7th, 2023

I purchased my very own coco coupe, thanks to Saferwholesale! We just received the delivered a few days ago and we can't be happier. It has helped us go around the farm without getting too tired. Thank you so much!

Service
Value
Shipping
Quality
Thumbnail of user alexf520
California
2 reviews
1 helpful vote
  • Send Message
June 22nd, 2021
Verified purchase

Steep discount on a high quality UTV that I wanted, offered me ways to get it in payments. Website is very informative has many pictures and descriptions for all the different models to help me make my decision.

Thumbnail of user papisdoumbouya64
Nevada
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Having an electric forklift in your farm will always make huge projects easier! Stocking, loading, and, unloading has become easier with it. Thank you Joe of Saferwholesale, you made everything swift!

Thumbnail of user maybellec
Florida
1 review
1 helpful vote
  • Send Message
March 30th, 2015
Verified purchase

I own a small party planning company who specializes in childrens birthday parties. About six months ago I was looking at buying an inflatable bounce house that we could rent at these parties. Most of the ones I looked at were either too cheaply made, or to expensive for me to justify buying. I finally came across saferwholesale.com which sold commercial grade houses for much less than anywhere. I explained to their customer service that this is going to be used a lot, and it needed to be able to hold up. They assured me that that's what these were made to do. Well, she was right. I've rented this thing out for dozens of parties and it's still going strong. Very happy with the whole transaction.

Thumbnail of user jayp47
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 20th, 2015
Verified purchase

With so many options online, one might not know exactly where you find the right product, at the right price and equally as important... Made to last with superior customer service. Simply put, Safer Wholesale brings all these elements to you're purchasing experience.

Kudos

Thumbnail of user stewarth25
California
1 review
0 helpful votes
  • Send Message
May 14th, 2015
Verified purchase

These guys are working with me to get me the best deal possible. And that counts for something. I would say that anyone who's seriously looking to buy any product via online, should include saferwholesale in their comparison research. They would most likely, be pleasantly surprised and glad they did.

Thanks.

SM Hill

Thumbnail of user billy459
Canada
1 review
0 helpful votes
  • Send Message
July 11th, 2015
Verified purchase

Joining up with Safer Wholesale was most gratifying in that they replied immediately to my request and offered additional discounts. They showed a good variety of tents that I was looking for at better than average pricing. I'm most
Impressed Bill

Rate 5

Thumbnail of user barbaras4029
Pennsylvania
1 review
1 helpful vote
  • Send Message
June 10th, 2023

Thank you so much guys!
I've recently received my new golf cart. Thanks a lot! Fantastic business.
The crew was incredibly communicative, and the delivery went well. I checked it out and it looks great! I just loved it. A dream came true. No greater service could have been asked for.

Value
Thumbnail of user jasonh89
Oklahoma
1 review
0 helpful votes
  • Send Message
June 18th, 2015
Verified purchase

Nice experience talking to SaferWholesale.com, They are the only ones that would correspond with me in a timely manner. I plan on buying several items from them and highly recommend them to everyone. Excellent products and awesome prices.
Thank You SaferWholesale.com

Service
Value
Shipping
Quality
Thumbnail of user benjec
Florida
1 review
0 helpful votes
  • Send Message
December 20th, 2014
Verified purchase

Called once about a utv that was miss represented on line. The man said thanks, and he would call me back with a special deal, for informing you of the mistake. Never heard back... also found same utv for less money.on other web site. Customer service?

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Benjee,

We see that your product was delivered to you on 12/12/14. After that we do not have any notes showing that you had communicated to us regarding any specific issues. We are here to assist you, please contact us anytime 866-606-3991 to discuss any issues you may be experiencing.

Thanks,
Artie

Thumbnail of user randys19
Indiana
1 review
1 helpful vote
  • Send Message
February 16th, 2014

SaferWholesale was Great! We received the new sauna last week. It was easy to assemble and looks to be of very sound construction. My wife and I have had conventional saunas for over 40 years in Wisconsin, but this was our first significant experience with infrared. Suffice it to say, my wife greatly prefers our new Yukon to any we've had before. I am also delighted with how quickly it heats ups and how well the heat penetrates my body. We've been doing two or three sessions of 20 to 30 minutes alternated with cooling down in the pool every day for the past week and I already notice reduced joint pain and an improvement in the look and feel of my skin. I'd highly recommend the Yukon sauna to anyone.

Thumbnail of user philipc42
Ukraine
1 review
1 helpful vote
  • Send Message
March 30th, 2015
Verified purchase

I've been doing business with saferwholesale.com for a year now. I've bought from them six different times and each time went smoothly. My latest purchase from there was a golf cart for my grandparents. As always this website had both a quality product, at a great price. The cart arrived in perfect condition, and all I needed to do was charge it and it was ready to go. My grandparents just sent me and my brothers an email telling us how much they loved the gift and that they use it all the time. Thanks again guys, I'll be back.

Thumbnail of user matthews112
Bangladesh
1 review
2 helpful votes
  • Send Message
March 1st, 2017

Salesman Joe was so friendly, explaining our every question in detail. Such a pleasant experience we felt as tho he had our best interest at heart. Staying on the line for as long as we needed. By the end of our conversation, web searches together and his advice I purchased two of them. Thank you Joe

Thumbnail of user harolda8
Germany
1 review
0 helpful votes
  • Send Message
March 17th, 2015
Verified purchase

As a x-mas gift to myself last year I bought myself a refurbished recumbent bike on the website saferwholesale.com. I knew my new years resolution was going to be to lose some weight, so it was money well spent. Much cheaper than a new one, or even a membership to the gym. It's been 2.5 months now and the bike is still going strong, and I've lost over 20 pounds. I was holding off on writing a review thinking I might have problems with a refurbished model, but this thing works as good as new. Totally recommend this company and their products.

Thumbnail of user rumanamusa14
Texas
1 review
0 helpful votes
  • Send Message
October 7th, 2023

This company had the best customer service I ever received when buying my new forklift. Though it took more than a week for it to be delivered but during the delivery and seeing how of great shape it was, it made me more excited to work in the farm. Thank you!

Thumbnail of user khulbep
India
1 review
1 helpful vote
  • Send Message
November 15th, 2013

I am reviewing any website first time. I have purchased from saferwholesale.com several times. Usually I purchased only the clothes for my kid and myself but this time I did the shopping of notebook and it was the smooth deal. The accessories I got in the packet were beautifully packed. Honestly, I will give full marks for their business. They are doing the online business in a great manner. Their shipment policy is very fast and you will receive your order within 2 days.

Thumbnail of user igalq37
Illinois
1 review
1 helpful vote
  • Send Message
October 7th, 2023

So happy that we choose to trust Saferwholesale on our first purchase of golf cart. It was awesome with no scratches and in a very good condition. We've been using it for couple of months now and it made traveling in our farm fairly easy. Highly recommend!

Service
Value
Shipping
Quality
Thumbnail of user 08160063093chika
California
1 review
1 helpful vote
  • Send Message
October 7th, 2023

It was such an amazing experience knowing that we purchased from one of our trusted dealers. I cannot recommend them enough for being consistent for the best interest of their client. Highly recommend.

Service
Value
Shipping
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.

Business Highlights

  • Nationwide shipping!
  • Call 1-866-710-6096
  • Nationwide Shipping!

Business History

Our business was started in 2000, specializing in Motor Sports. We used a mixture of local sales and internet commerce to gain a larger client base. We began to branch out and work with different manufacturers and distributors within a wide variety of areas. As our business grew so did the demands of our customers. We began as a small office with a handful of dedicated employees. As customer demand grew we branched out into numerous departments for customer relations and our organization grew to around 50 employees. Each of our employees has a special area of expertise and are designed to handle any type of issue a customer may have. As of today we have grown into an industry leader in getting a customer the lowest price for a product shipped directly from the manufacturer's distribution facility without passing through a retail establishment where price becomes inflated.

Company Representative

Thumbnail of user saferwholesalec
Mark C.
Customer Service
Typically does not respond to reviews
Owner And Operator of G.S.I. - Contact Me With Any Questions!

How do I know I can trust these reviews about SaferWholesale?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

2.6
1,108 reviews
Have a question about SaferWholesale?