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Question:

I can't cancel my subscription even though i've done it all the way through. i'm so hurt! i don't know what to do. call my bank and let them know? this is the second month. please help. I can't cancel my subscription even though i've done it all the way through. i'm so hurt! i don't know what to do. call my bank and let them know? this is the second month. please help.

Answer:

Hi Sylvia! I'm so sorry for the trouble here. Our support team is happy to help with canceling your subscription and issuing a refund. Please email us at help@scribd.com and we'll be in touch shortly. Thanks! - Zoë, Scribd Customer Support

By Scribd S., over a year old

Question:

Hi, i was wanting to download a rubber band plan but it seems i have to download your app to get it. if i do this have i to pay a fee to join, or can i just pay the $5 through pay pal for the plans? thanks. luke bruce. Hi, i was wanting to download a rubber band plan but it seems i have to download your app to get it. if i do this have i to pay a fee to join, or can i just pay the $5 through pay pal for the plans? thanks. luke bruce.

Answer:

Hi Luke! So it actually depends on the specific document. The majority of our content is available with a subscription, but there is some content that is sold separately through the Scribd Store. If you could send us an email to help@scribd.com with a direct link to the document in question, we can absolutely provide some more information about how it is available. Thanks! - Zoë Scribd Customer Support

By Scribd S., over a year old

Question:

Do you have any reviewer for master plmber? Do you have any reviewer for master plmber?

Answer:

No

By eric b. over a year old

Question:

Dear sir/madam, i have taken a scribd account by taking a free trail initially and after that i was supposed to be moved to 8.99$ monthly recurring plan. i would bring to the notice that i had been charged each month for the same till september. now in september i decided to discontinue the service and so i disabled my plan. but i was deducted once on 26th september, 2015 for this month and again on 28th september, 2015. i am attaching the screenshots for the same. please let me know why these two deductions are made in same month. also before deducting the amount for each month you have not even notified me through mail. i came to know about the deductions of each month by going through my bank account statements. this is highly inconvenient and unacceptable. i do not wish to continue such service. delete my account and also refund me the money asap which has been deducted twice. thanks, abhishek Dear sir/madam, i have taken a scribd account by taking a free trail initially and after that i was supposed to be moved to 8.99$ monthly recurring plan. i would bring to the notice that i had been charged each month for the same till september. now in september i decided to discontinue the service and so i disabled my plan. but i was deducted once on 26th september, 2015 for this month and again on 28th september, 2015. i am attaching the screenshots for the same. please let me know why these two deductions are made in same month. also before deducting the amount for each month you have not even notified me through mail. i came to know about the deductions of each month by going through my bank account statements. this is highly inconvenient and unacceptable. i do not wish to continue such service. delete my account and also refund me the money asap which has been deducted twice. thanks, abhishek

Answer:

Hi Abhishek! I'm glad we were able to resolve this issue for you via email. If you were still having trouble, please do not hesitate to reach out to us via help@scribd.com. We're always here to help. Thanks! - Zoë, Scribd Customer Support

By Scribd S., over a year old

Question:

What am i allowed to do with a document after downloading it on my computer? What am i allowed to do with a document after downloading it on my computer?

Answer:

Hi Thyrone! Any documents that you have downloaded to your computer is yours to keep. We're happy to provide more information via email at help@scribd.com. Thanks! - Zoë, Scribd Customer Support

By Scribd S., over a year old

Question:

Searching for a booked called "ultrasonics: fundamentals, technology, applications" is what brought me to discover the scribd website. from the reviews i fear that i will waste my money and will not be able to download the pdf of this document. only being able to read it online is unacceptable. are all literary works on this site presented as downloadable pdf files or only a select few? Searching for a booked called "ultrasonics: fundamentals, technology, applications" is what brought me to discover the scribd website. from the reviews i fear that i will waste my money and will not be able to download the pdf of this document. only being able to read it online is unacceptable. are all literary works on this site presented as downloadable pdf files or only a select few?

Answer:

Hi Anuki! While some documents are downloadable from Scribd, not all are. If you are not seeing a blue Download button on the document, then it unfortunately will not be downloadable. If you have further questions, or would like for us to check out if this document is downloadable, please send us an email to support@scribd.com. Thanks! - Zoë, Scribd Customer Service.

By Scribd S., over a year old

Question:

Does the app use cell data when not connected to the internet? Does the app use cell data when not connected to the internet?

Answer:

I have adjusted my phone to only use data when connected to wifi. If you don't have unlimited data usage it might be worth seeing if you can do the same with your phone, otherwise download the book and then delete once finished to free the storage.

By Dan h. over a year old

Question:

The downloaded books can i keep them if i cancel my membership The downloaded books can i keep them if i cancel my membership

Answer:

Hi Collin. Some publishers and contributors allow you to download documents from Scribd in PDF format (using a "Download" button on the document's Scribd page). Those you can keep even after your membership expires. However, some content can only be read (or saved to the Scribd app on your phone/tablet) while you have an active membership, and you won't be able to access those books if you cancel your membership. --Jerry, Scribd Customer Service

By Scribd S., over a year old

Question:

Is it possible that i can pay per book, coz for the prescribed amount for a month i can only read one book in a month. Is it possible that i can pay per book, coz for the prescribed amount for a month i can only read one book in a month.

Answer:

Hi Ashok. While some of our books can be purchased individually, most of Scribd's content is only available as part of a subscription. The ones that can be purchased individually will have a "buy this from the publisher" link on their page. --Jerry, Scribd Customer Service

By Scribd S., over a year old

Question:

Scribd Questions & Answers

Do you have any reviewer for master plmber? Do you have any reviewer for master plmber?

What am i allowed to do with a document after downloading it on my computer? What am i allowed to do with a document after downloading it on my computer?

Does the app use cell data when not connected to the internet? Does the app use cell data when not connected to the internet?

The downloaded books can i keep them if i cancel my membership The downloaded books can i keep them if i cancel my membership

Is it possible that i can pay per book, coz for the prescribed amount for a month i can only read one book in a month. Is it possible that i can pay per book, coz for the prescribed amount for a month i can only read one book in a month.

I recognized a credit card charge on my credit card from scribd on 6/9. i immediately went on my email to see if i had any emails from them.

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