Bonanza

This company is terrible. I was charged but never received the product. I left messages, phone and email and have had no response. I am now going to my credit card company and paypal to see if they can help me. The company Triton Media has been taken off the Bonanza site. Looks like I'm out 112.00.

We operated 2 stores with 100% feed back and 100s of transactions. All of the sudden they closed our booths saying its a high risk. I operate Multiple stores on ebay and amazon with top rated seller everywhere, 3 employees and a warehouse. $380,000 yearly paypal transactions. These people know nothing about communication or being professional. They do not answer our emails since, like we never existed. Do not waste your labor and effort building anything on bonanza, its a waste of time and effort.

Love Love this company. I accidentally came across this website one day and I haven't quit looking at it since. My first purchase was beyond my expectations. The items were gorgeous and extremely well made. Now I'm trying to find stuff to buy just so I can get excited when I come home and see the box sitting there lol.

Extremely satisfied with Bonanza.com. Receive fast responses to questions and immediate assistance. Fast and free shipping options and priority mailing. Item is shipped within the same day to next business day depending on timing. Products are of high standards and I have NEVER had an issue when using Bonanza.com, which I have been using regularly for over two years now.

I recently made a purchase from Bonanza and had no trouble at all. Merchandise was shipped as stated and in good condition. The site is user friendly. I believe it is the sellers that make each sales experience good or bad. I would recommend this site to others. Thank you

After searching the web for an item that is hard to find in the U.S. I came across Bonanza. I had never heard of this site before but everything was quite user friendly and not a hassle to sign up. After purchasing my item I had an excellent experience with the seller! Merchandise was received as promised, in excellent condition and timely service. Buying with confidence via mail is an extremely important aspect of any mail order service and I am happy to have found Bonanza and will be using it for future purchases!

We are happy with Bonanza web site as a seller so far.
All transactions are easy and customer service is helpful.
Even we do not sell much on this site but a new source for us to expand business.
Thank you BONANZA!

I was looking for an alternative to ebay and thought I'd try Bonanza.

What a scam. It's free to list but your listings are INVISIBLE unless you agree to pay a "subscription fee" to Bonanza. No other online marketplace I know does this.

Unlike ebay, Mercari, Poshmark, Depop, Vinted, and almost every other platform, you have to pay a fee to get your listings visible, whether or not your listings sell. They make money no matter what you do.

This is not openly disclosed until you wonder why your listings never get any views. Then Bonanza sends you an email encouraging you to purchase their "subscription" so that people can actually see your listings!

What a waste of time and energy. From the comments here, it's clear that, even after you pay, you never get any sales.

Junk site.

I have been on the site as a seller ( free) no subscriptions for about a month. I signed up for the 13.9% commision which advertises you on google. I have not made a sale yet and maybe 2 views per day. Most of my items have sold on ebay. They give preference to subscribers. I'm not sure how to rate them yet. Love the easiness of setting up a booth. Limited traffic. As long as I am making sales on ebay, My listings can hang out for a while here.If you are a new seller and need to make money, I recommend ebay. If your import from ebay, bonanza automatically adjust your price. Sometimes a bit to high.

Hello

Don't waist your time setting up a seller account, go to eBay.com
If you are not paying for a store and advertising you will get very little or no sales at all.

I don't have a store on ebay and still have sold over 700 of my item over one year, only 3 on bonanza.com

I bought an expensive jacket that doesn't fit. The seller states that they accept returns within 30 days but will not help me return it. I realize that is on the seller. However, I used the link to request Bonanza customer support and they have not replied to two requests for help. And it's been a week (says they will reply within 48 hours). Beware if you get a bad seller that you're basically screwed. What a waste of money :( I will be telling everyone I know what a scam this site is.

Was sent an email saying my order for a food processor was processed, money taken from my account. I sent an email to them (Josh Conner) at Bonanza saying where's my tracking number. He emailed saying oops, "... I've been in the hospital and just learned this item sold, and however I already sold this Cuisinart and was unable to remove it from my booth. I am very sorry." Says I will get a refund. I should have known such a low price and free shipping was too good to be true. Disappointed.

Ordered a Fitbit Versa pebble through Bonanza (Zoom Electronics). Received promise after promise from both Bonanza and Zoom that the item would be shipped. Never happened. Why Bonanza keeps Zoom, when they do not deliver, is a testament to the Bonanza site, as well. When I finally said I wanted my money back, the airwaves went silent and I never heard from either again. I opened a case with Paypal and my credit card company. This is a scary buying option. From now on, I will stick with reputable, honest firms.

Every experience I have had on the site has been a positive one. I highly recommend them! There is quite a selection in every category imaginable. Sellers ship quickly. I personally enjoy checking out their vintage items.

Terrible site. Take no responsibility for sellers actions. Customer service is polite, but are worthless, just sending you a bunch of links that do nothing for you. Will never make the mistake of using this site again.

They rip sellers off, triple charging your credit card, they tell buyers to file instant disputes, and when you have a problem their support will deliberately lie to your face. That guy marc is a scum bag!

IN case you have not noticed, all the replies by Bonanza staff are fake. Fake in the sense of completely non-responsive and fake because it looks like some computer generated thing.

There is no option on their site to cancel.

UPDATE: they have responded to my review but not to my endless e-mails demanding cancellation and a refund.

I would just like to add a Serious Caution on selling on BONANZA. I made a few sales there and then got a bunch of no pay's. Guess what. There is no way to cancel an order for non payment and Bonanza wants the commission anyway. They ended up billing me a lousy $32 for orders never paid for and thus not shipped. I consider them to be nothing more than scammers. How do you charge commission when payment or non payment goes through your site and you can clearly see it was not paid for. I would steer clear of BONANZA

Total scam! Don't buy anything form them. I would not be a bit surprised if the people running the site are most of the sellers. I bought a gift card that was never sent and the support team could care less; If it was not for pay pall who knows when I would ever get my money back.

I would like to get an answer from Bonanza period. Their customer service is horrendous. They are shielding themselves from the customer. Which only tells me they have something to hide. Can someone contact me about my problem purchase?
Elizabeth B

I love reading reviews from people. First of Mark D. Is full of crap and if he/she thinks we believe a word their saying then just wow. Secondly, to everyone that is writing a review(good or bad) about a product/buyer that was purchased on the site should just be kicked off this site. The site should be reviewed not some random seller on it... you people are $#*!ing stupid. Lastly, most of the 5 star reviews are fakes planted by the site plain and simple. Overall this site looks like bad news because most of the people on it are $#*!ed. When you have a website where its main users a $#*!ing stupid then the site itself is gonna suck.

Have no idea who they are! But I do know the just tried to run 6 debits through my bank account for thousands of dollars! Funny thing is, I only use this account for my mortgage and nothing else so it was very easy to track! Total scam of a company! Would love to know just how stupid do they think people are?

They had an item I could only find in Canada and Australia but most don't ship to USA. This company did. Yay! My item arrived as described, on time and in great condition. The description said the box would be a bit beat up. It was but it was shipped within another box, in great shape so the chance of losing parts was slim to none. The item itself was in new condition. I would definitely recommend this company and will shop with them again! Very pleased customer!